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# Profile for Johnmickle
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- **User Type:** User
- **Register Date:** 06 Jan 2017
- **Last login:** 8 years 7 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 13:59
- **Posts:** 10
- **Profile views:** 129
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# Johnmickle's recent posts (10 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/25-install-update/890211-printing-the-invoice#269371) | [Printing the invoice](/forum/25-install-update/890211-printing-the-invoice#269371 "-- url of the page with the problem -- : www.dragpoland.com/en/my-account/order/show/cid-69 -- HikaShop version -- : 3.0.01 -- Joomla version -- : 3.7.0 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) Hi, when I edit my order, I can't see how to print the invoice. I checked the "allow customers to print their invoice from front-end" but I can't see any button or link to print the corresponding invoice. I tried with a simulated order with bank transfer; this means that the order hasn't been paid yet. Is this the reason why I can't print? Is there a place in the back-end where one can see and print the invoices? Also is there a way to send the order/invoices in a pdf ? Thanks to help. JM") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 5 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/25-install-update/890211-printing-the-invoice#269374 "Hi, Yes. By default, the print button will only display if the order status has been confirmed. But you can change that behavior in the menu System>Order statuses. By default, the bank transfer plugin won't change hte status of the order at the end of the checkout and thus the order will stay "created" unless you change it in the backend. But you can also change that in the settings of the bank transfer payment method. And if you want a PDF invoice instead and have it attached to the notification email, you can use that: www.hikashop.com/component/hikashop/product/cid-18.html") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1524 | [Last Post](/forum/25-install-update/890211-printing-the-invoice#269374 "Hi, Yes. By default, the print button will only display if the order status has been confirmed. But you can change that behavior in the menu System>Order statuses. By default, the bank transfer plugin won't change hte status of the order at the end of the checkout and thus the order will stay "created" unless you change it in the backend. But you can also change that in the settings of the bank transfer payment method. And if you want a PDF invoice instead and have it attached to the notification email, you can use that: www.hikashop.com/component/hikashop/product/cid-18.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago |
| [](/forum/26-product-category-display/889802-carousel#267365) | [Carousel](/forum/26-product-category-display/889802-carousel#267365 "-- HikaShop version -- : 3.0.01 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) Can't find where to edit the products listing module via the menu Display->Content modules of the HikaShop backend. When going to Display -> Views, there is no such back-end module to be found. Could you help? Thanks, JM") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 6 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/26-product-category-display/889802-carousel#267389 "Hi, The views are there. However, I can't tell you precisely which view file to edit as I don't know how you configured your module. This documentation ( www.hikashop.com/support/documentation/1...-display.html#layout ) has a list of the view files used for the display of products and categories listings, and that also includes the modules. PS: next version of HikaShop will have a new option call "show view files" in the advanced tab of the HikaShop configuration so that you can easily find which view file to edit by simply turning on the option and looking at the elements you want to edit.") 9 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:549 | [Last Post](/forum/26-product-category-display/889802-carousel#267389 "Hi, The views are there. However, I can't tell you precisely which view file to edit as I don't know how you configured your module. This documentation ( www.hikashop.com/support/documentation/1...-display.html#layout ) has a list of the view files used for the display of products and categories listings, and that also includes the modules. PS: next version of HikaShop will have a new option call "show view files" in the advanced tab of the HikaShop configuration so that you can easily find which view file to edit by simply turning on the option and looking at the elements you want to edit.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 6 months ago |
| [](/forum/35-orders-management/889619-how-to-set-cancellation-delay-according-to-different-payment-methods#266328) | [How to set cancellation delay according to different payment methods?](/forum/35-orders-management/889619-how-to-set-cancellation-delay-according-to-different-payment-methods#266328 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) When clients pay their order by transfer method, it my take a few days before the money arrives on the company's account, but before the payement is made, the client receive an order cancelation email 2 days after receiving the confirmation order. How to set a different delay for cancellation according to the payment method ?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 7 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/35-orders-management/889619-how-to-set-cancellation-delay-according-to-different-payment-methods#266330 "Hello, You need to change the configuration of your automatic cancellation plugin. Regards,") 9 years 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:862 | [Last Post](/forum/35-orders-management/889619-how-to-set-cancellation-delay-according-to-different-payment-methods#266330 "Hello, You need to change the configuration of your automatic cancellation plugin. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 7 months ago |
| [](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#265704) | [The Hikashop Amazon paiement method doesn't show on checkout](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#265704 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : 56.0.2924.87 (64-bit) Hi, I configured Amazon paiement method with Access Key ID and Secret access Key and enabled it but it won't show on checkout. Have an explanation?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 7 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#273193 "Hello, Yes, the pay with amazon plugin is different from checkout by amazon, and I answer you in if you want get your beta version. Regards") 9 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:7 Views:1394 | [Last Post](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#273193 "Hello, Yes, the pay with amazon plugin is different from checkout by amazon, and I answer you in if you want get your beta version. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 9 years 4 months ago |
| [](/forum/25-install-update/889492-button-of-mini-cart-not-working#265674) | [Button of mini cart not working](/forum/25-install-update/889492-button-of-mini-cart-not-working#265674 "-- url of the page with the problem -- : www.dragpoland.com/en/ -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) After adding a product in the cart, the mini cart will show but the Checkout button doesn't work. Only if we go to Menu> Cart> Checkout is it possible to go to Checkout.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 7 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/25-install-update/889492-button-of-mini-cart-not-working#265686 "Hi, If you have a file templates/YOUR_TEMPLATES/html/com_hikashop/product/cart.php try renaming that file. If that doesn't help, change the "force a menu on checkout" setting of the HikaShop configuration to a menu item of the type HikaShop checkout.") 9 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:735 | [Last Post](/forum/25-install-update/889492-button-of-mini-cart-not-working#265686 "Hi, If you have a file templates/YOUR_TEMPLATES/html/com_hikashop/product/cart.php try renaming that file. If that doesn't help, change the "force a menu on checkout" setting of the HikaShop configuration to a menu item of the type HikaShop checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 7 months ago |
| [](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#265672) | [The Hikashop Amazon paiement method doesn't show on checkout](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#265672 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : 56.0.2924.87 (64-bit) Hi, I configured Amazon paiement method with Access Key ID and Secret access Key and enabled it but it won't show on checkout. Have an explanation?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 7 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#273193 "Hello, Yes, the pay with amazon plugin is different from checkout by amazon, and I answer you in if you want get your beta version. Regards") 9 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:7 Views:1394 | [Last Post](/forum/29-payment-methods/889491-the-hikashop-amazon-paiement-method-doesnt-show-on-checkout#273193 "Hello, Yes, the pay with amazon plugin is different from checkout by amazon, and I answer you in if you want get your beta version. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 9 years 4 months ago |
| [](/forum/28-shipping-methods/889464-overriding-shipping-tax-zone#265549) | [Overriding shipping tax zone](/forum/28-shipping-methods/889464-overriding-shipping-tax-zone#265549 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : 56.0.2924.87 (64-bit) I want to override a specific country in a specific global zone, but I can't get it working. In DHL shipping zone #8 where I'm applying the 23% portuguese VAT, I want the french island of Saint Martin (@4576) no being submitted to that tax since VAT is not applicable in this island. I first tried to set it to 0% in the restrictions but it wouldn't work. Price are still including taxes. Then I tried to override tax zone with it but it wouldn't work either. I also tried with both settings and overriding shipping address with my shop address but still have not the desired result. Have any idea about how to set it?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 7 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/28-shipping-methods/889464-overriding-shipping-tax-zone#265562 "Hi, The "override tax zone" setting of shipping methods allow your customers to use the zone selected in that setting instead of the zone of their shipping address when that shipping method is selected. But that's not what you want I guess. You want your customers when their shipping address set to that specific zone to not pay taxes. So your problem is not with the shipping methods but with the tax rules. You should configure your tax rules so that they only apply to the zones where you want them to apply. So for example, if you want a tax rule to apply to all the states of a country except one, then instead of selecting that one country in your tax rule, you should select the different states in the "zone" setting of your tax rule. You can do that by editing your tax rules via the menu System>Taxes.") 9 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1034 | [Last Post](/forum/28-shipping-methods/889464-overriding-shipping-tax-zone#265562 "Hi, The "override tax zone" setting of shipping methods allow your customers to use the zone selected in that setting instead of the zone of their shipping address when that shipping method is selected. But that's not what you want I guess. You want your customers when their shipping address set to that specific zone to not pay taxes. So your problem is not with the shipping methods but with the tax rules. You should configure your tax rules so that they only apply to the zones where you want them to apply. So for example, if you want a tax rule to apply to all the states of a country except one, then instead of selecting that one country in your tax rule, you should select the different states in the "zone" setting of your tax rule. You can do that by editing your tax rules via the menu System>Taxes.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 7 months ago |
| [](/forum/5-support-en-francais-french-support-/889158-configuration-dun-template-pour-facture-hikainvoice#263958) | [Configuration d'un template pour facture HikaInvoice](/forum/5-support-en-francais-french-support-/889158-configuration-dun-template-pour-facture-hikainvoice#263958 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3?6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : 56.0.2924.87 (64-bit) Bonjour, Les champs des documents des commande et des factures n'étant pas configurable dans Hikashop, et désirant ne pas faire apparaitre certaines données affichées par erreur par l'équipe du support de Hikashop, suite à un travail particulier que je leur avait demandé en rapport avec une "shipping méthode" configurable avec n'importe quel transporteur, j'ai recouru après avoir demandé son avis à Nicolas, à l'achat de HikaInvoice pour 1) occulter ces données et 2) avoir des documents qui reflètent mon entreprise. Je pensais à cause de mon expérience avec 8Sens un logiciel de gestion connu, que j'allais pouvoir paramétrer aisément les champs affichant les valeurs Hors Taxe et TTC, les montant de TVA de chaque article, les adresses de facturation et de livraison, etc… Que neni, Hikainvoice étant configuré pour s'adapter à différents environnement, ne présente pas la simplicité de l'application d'édition des documents de 8Sens. Il requiert de trouver dans Hikashop les libellés qui affichent ces différentes valeurs sur les documents finaux. Ors à ma demande au support de Hikashop de me renseigner sur ces libellés/valeurs afin de pouvoir configurer mes documents, Monsieur Jérôme du support me répond ceci: "Le code d'HikaShop est open-source, Edwin (il s'agit du créateur de HikaInvoice) connait d'ailleurs très bien le code puisqu'il l'a lu et analysé pour le développement d'HikaInvoice. Pour ce qui est de la configuration et des valeurs se trouvant dans votre base de données, cela est relatif à votre configuration et il s'agit de vos données ; notre équipe ne peux aucunement en avoir connaissance puisqu'il s'agit de vos données dans votre base et votre serveur. Donc malheureusement, nous ne pouvons pas connaitre ces valeurs et nous ne pouvons aucunement fournir de l'aide pour HikaInvoice étant un composant dont nous n'avons ni le code source, ni la maîtrise, ni les connaissances." Cette réponse à de quoi surprendre puisque ces champs ne concernent pas HikaInvoice puisque ce sont des valeurs propres à HikaShop, il ne sauraient donc les fournir. Edwin m'a d'ailleurs conseillé de demander ces renseignements au support d'Hikashop. Qui donc mieux qu'Hikashop pourrait connaitre l'intitulé de ces champs? D'autre part Monsieur Jérôme feint de croire que je lui demande le valeurs numériques concernant mes factures alors que ce que je lui demande ce sont les libellés qui renvoient ces valeurs tels [ITEM:FMT.PRICE] ou [TOTALS:SHIPPING_PRICE.VALUE], etc…. Soit Monsieur Jérôme est incompétent, soit il est de mauvaise foi. Donc je m'adresse à tous afin que si quelqu'un a une expérience à ce sujet il veuille bien en faire part et je prends par la même occasion à témoins les utilisateurs d'Hikashop de la mauvaise volonté évidente du support. Après avoir acheté la version Essential d'Hikashop, qui m'a obligé à acheter Falang, j'ai du demander à Hikashop de me faire un plugin (Shipping method) sur mesure pour me permettre d'expédier mes produits aux clients car ceux existant ne me permettaient pas de le faire dans mon environnement, puisqu'en effet je suis au Portugal et mes transporteurs sont la Poste Portugaise et DHL. Pour cela j'ai du payer 480 euros et la fin du travail à été salopée car le plugin affiche des élément de taxes que je ne désirais pas publier. C'est pour cette raison que j'ai du recourir à HikaInvoice. Ensuite je suis passé à la version business et maintenant lorsque je demande de l'aide au support, on m'envoie bouler. Ceci n'est pas correct et je comprend mieux maintenant pourquoi sur Facebook il y a des gens désespérés qui conseillent au gens de ne pas acheter Hikashop car ils ne parviennent pas à communiquer avec le support.") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 9 years 8 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/5-support-en-francais-french-support-/889158-configuration-dun-template-pour-facture-hikainvoice#263983 "Bonjour, Je vous remercie de rester poli dans vos messages et de ne pas insulter un membre de l'équipe d'HikaShop ou un autre utilisateur. " [ITEM:FMT.PRICE] " ne corresponds à rien dans HikaShop ; cela doit donc quelque chose relatif à HikaInvoice. Le support d'HikaShop ne peut malheureusement pas aider pour ce qui concerne HikaInvoice. Cordialement,") 9 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:907 | [Last Post](/forum/5-support-en-francais-french-support-/889158-configuration-dun-template-pour-facture-hikainvoice#263983 "Bonjour, Je vous remercie de rester poli dans vos messages et de ne pas insulter un membre de l'équipe d'HikaShop ou un autre utilisateur. " [ITEM:FMT.PRICE] " ne corresponds à rien dans HikaShop ; cela doit donc quelque chose relatif à HikaInvoice. Le support d'HikaShop ne peut malheureusement pas aider pour ce qui concerne HikaInvoice. Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 8 months ago |
| [](/forum/2-general-talk-about-hikashop/889157-la-tva-nest-pas-applique-aux-articles#263957) | [La TVA n'est pas appliqué aux articles](/forum/2-general-talk-about-hikashop/889157-la-tva-nest-pas-applique-aux-articles#263957 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.6 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 56.0.2924.87 (64-bit) [strike]Bonjour, je viens de m'apercevoir que Hikashop n'applique pas la taxe de 23 % correspondant aux taux de TVA pratiqué au Portugal. Dans la fiche produit, le prix et le prix avec taxes est le même. Quelqu'un aurait-il une idée ou est ce un bug? Hi, I just see that that Hikashop doesn't apply the VAT taxe of 23% wich is required for Portugal goods. In Product File, Price and Price with Tax are the same values. Have an idea about that or do you think it's a bug? [/strike]") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 9 years 8 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/2-general-talk-about-hikashop/889157-la-tva-nest-pas-applique-aux-articles#263965 "Hi, Please provide details (screenshots) about your tax configuration. If the tax is not displayed it mean that you have a configuration with restriction or else which made the tax no available for the customer (and not available with the default tax zone neither). www.hikashop.com/support/documentation/1...axation-listing.html Regards, PS : I don't understand why you "stroke" all your message text.") 9 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1302 | [Last Post](/forum/2-general-talk-about-hikashop/889157-la-tva-nest-pas-applique-aux-articles#263965 "Hi, Please provide details (screenshots) about your tax configuration. If the tax is not displayed it mean that you have a configuration with restriction or else which made the tax no available for the customer (and not available with the default tax zone neither). www.hikashop.com/support/documentation/1...axation-listing.html Regards, PS : I don't understand why you "stroke" all your message text.") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 8 months ago |
| [](/forum/9-commercial-jobs/888248-weight-shipping-method#259207) | [Weight\_shipping \_method](/forum/9-commercial-jobs/888248-weight-shipping-method#259207 "Hi, I'm looking for a developer who could integrate a Weight_shipping _method. There is no such method in HikaShop and the manual shipping method is really not appropriate (one should make about 475...") Category: [Commercial Jobs](/forum/9-commercial-jobs "You can post your projects or propose your services here") Topic started 9 years 10 months ago, by [Johnmickle](/forum/user/46911-johnmickle "View Johnmickle's Profile") [Last Post](/forum/9-commercial-jobs/888248-weight-shipping-method#259489 "Hello, We are interested and available for this requirement. Please send an email to me at sanjay along with the different files and then I'll come up with my proposal.") 9 years 9 months ago by [deligence](/forum/user/34804-deligence "View deligence's Profile") | Replies:1 Views:3009 | [Last Post](/forum/9-commercial-jobs/888248-weight-shipping-method#259489 "Hello, We are interested and available for this requirement. Please send an email to me at sanjay along with the different files and then I'll come up with my proposal.") by [deligence](/forum/user/34804-deligence "View deligence's Profile") 9 years 9 months ago |
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