[Skip to main content](#vessel-content) # Profile for TrentSC ## [![TrentSC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48175-trentsc "View TrentSC's Profile") **[ Offline](/forum/user/48175-trentsc)** - **User Type:** User - **Register Date:** 21 Feb 2017 - **Last login:** 9 years 2 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 07:15 - **Posts:** 12 - **Profile views:** 53 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # TrentSC's recent posts (12 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275760) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275760 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275695) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275695 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275657) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275657 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275618) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275618 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275567) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275567 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275545) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275545 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275506) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275506 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275501) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275501 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275385) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275385 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | | [](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275343) | [Paypal payment notification refused:invalid response - please advise](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275343 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6.28 -- Error-message(debug-mod must be tuned on) -- : Paypal payment notification refused:invalid response We have an ongoing issue with a Hikashop installation and would be grateful for your assistance. Payments are made via PayPal Pro Hosted (the payment page is hosted on PP’s own server) and using the Hikashop Paypal Website Payments Pro Hosted Payment plugin plugin. Normally the a successful order confirmation is returned to the site without any problem. However, as of three weeks ago, we get the message from HS as below: Subject: Paypal payment notification refused:invalid response Hello, A paypal notification was refused because the response from the paypal server was invalid Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse This notification was for the order JD17-B5D9A8 on the website shop.justducks.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: shop.justducks.co.uk/administrator/index...sk=edit&order_id=598 Orders are marked as “Created”, not completed. The user can manually change the order to “Completed”, but this is a hassle and is not how it was working previously. We have tried the following: 1. Updated both HS and Joomla to the latest stable versions 2. Applied the patch as outlined in a separate post 3. Changed PayPal account to UTF-8 4. Checked the payment logs – nothing appears out of place compared to successful transactions Please advise on what steps should be taken to resolve this. Many thanks ADDITIONAL SERVER INFORMATION PHP Built On Linux s166-62-85-241.secureserver.net 2.6.32-042stab094.7 #1 SMP Wed Oct 22 12:43:21 MSK 2014 x86_64 Database Version 5.6.35 Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 2 months ago, by [TrentSC](/forum/user/48175-trentsc "View TrentSC's Profile") [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:18 Views:2758 | [Last Post](/forum/29-payment-methods/891397-paypal-payment-notification-refused-invalid-response-please-advise#275815 "Hello, That's not how the IPN is working. developer.paypal.com/docs/classic/produc...ayment-notification/ 1 - Paypal contact your website (on a URL you define) with some extra parameters. 2 - You call back Paypal giving it the same parameters 3 - Paypal configure that it's really him who made the call (point 1) and indicated that it's "verified", etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.184 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)