[Skip to main content](#vessel-content) # Profile for xinyi ## [![xinyi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48511-xinyi "View xinyi's Profile") **[ Offline](/forum/user/48511-xinyi)** - **User Type:** User - **Register Date:** 07 Mar 2017 - **Last login:** 7 years 4 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 08:11 - **Posts:** 16 - **Profile views:** 121 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # xinyi's recent posts (16 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/897026-random-products-in-categories-listing#304350) | [Random Products in Categories Listing](/forum/26-product-category-display/897026-random-products-in-categories-listing#304350 "Hi, I would like to display random products under the category listing. I've set the necessary settings: 1) Under menu item set random items "Yes" 2) System>Configuration>Random Items: "Yes". However the product listings are still displayed as the same. Can you let me know what I left out or how to fix this?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 7 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/26-product-category-display/897026-random-products-in-categories-listing#304367 "Hi, From what I can see, you activated the "random items" under the "categories options" tab of your menu item (so it applies on the listing of categories of the menu item), while you should instead activate it under the "products options" tab of your menu item via the Joomla menu manager.") 7 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:573 | [Last Post](/forum/26-product-category-display/897026-random-products-in-categories-listing#304367 "Hi, From what I can see, you activated the "random items" under the "categories options" tab of your menu item (so it applies on the listing of categories of the menu item), while you should instead activate it under the "products options" tab of your menu item via the Joomla menu manager.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 7 months ago | | [](/forum/27-checkout/889952-guest-checkout-and-trigger-acymailing-mass-action-filter#268119) | [Guest checkout and trigger acymailing mass action filter](/forum/27-checkout/889952-guest-checkout-and-trigger-acymailing-mass-action-filter#268119 "Is it possible to trigger the mass action filter of acymailing for users who checkout as guests? Currently, I'm able to trigger the filters only when the users register upon checkout and purchase the...") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 5 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/27-checkout/889952-guest-checkout-and-trigger-acymailing-mass-action-filter#268128 "Hello, An HikaShop guest user do not have any Joomla account assign so it does not have an Acymailing user (which is also related to the Joomla account). Afterwards the mass action system do not have integration with third party (like Acymailing, HikaSerial or HikaMarket) but that's something we started to improve for a future release. But Acymailing have an integration with HikaShop so a lot of things are already possible via the generic triggers and the Acymailing feature (like auto-newsletters or filtering). Regards,") 9 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:731 | [Last Post](/forum/27-checkout/889952-guest-checkout-and-trigger-acymailing-mass-action-filter#268128 "Hello, An HikaShop guest user do not have any Joomla account assign so it does not have an Acymailing user (which is also related to the Joomla account). Afterwards the mass action system do not have integration with third party (like Acymailing, HikaSerial or HikaMarket) but that's something we started to improve for a future release. But Acymailing have an integration with HikaShop so a lot of things are already possible via the generic triggers and the Acymailing feature (like auto-newsletters or filtering). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 5 months ago | | [](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268116) | [Receiving 2 copies of order created emails](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268116 "-- Joomla version -- : 3.6 Hi, How do I configure the settings such that I receive admin emails only when an order is confirmed (ie. when payment is made)? Currently I'm receiving 2 copies of the same email ("a new order has been created on your website"), and 1 payment notification email. Also, I would like to have the customers receive this order confirmation email as well and not order created or changed. My email settings are as attached. Thank you.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268134 "Hi, That's not the problem. I suppose that the problem comes from the "order admin notification" email. Edit it and make sure that the BCC and CC fields are empty otherwise, the system will send the email to you as BCC/CC on top as sending it as receiver.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:945 | [Last Post](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268134 "Hi, That's not the problem. I suppose that the problem comes from the "order admin notification" email. Edit it and make sure that the BCC and CC fields are empty otherwise, the system will send the email to you as BCC/CC on top as sending it as receiver.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268034) | [Receiving 2 copies of order created emails](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268034 "-- Joomla version -- : 3.6 Hi, How do I configure the settings such that I receive admin emails only when an order is confirmed (ie. when payment is made)? Currently I'm receiving 2 copies of the same email ("a new order has been created on your website"), and 1 payment notification email. Also, I would like to have the customers receive this order confirmation email as well and not order created or changed. My email settings are as attached. Thank you.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268134 "Hi, That's not the problem. I suppose that the problem comes from the "order admin notification" email. Edit it and make sure that the BCC and CC fields are empty otherwise, the system will send the email to you as BCC/CC on top as sending it as receiver.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:945 | [Last Post](/forum/35-orders-management/889939-receiving-2-copies-of-order-created-emails#268134 "Hi, That's not the problem. I suppose that the problem comes from the "order admin notification" email. Edit it and make sure that the BCC and CC fields are empty otherwise, the system will send the email to you as BCC/CC on top as sending it as receiver.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/14-hikaserial/889719-generating-large-amount-of-serials#266895) | [Generating large amount of serials](/forum/14-hikaserial/889719-generating-large-amount-of-serials#266895 "Hi, I've finally got it to work to generate serials ( www.hikashop.com/forum/14-hikaserial/889...serials-coupons.html ). But now I need 50 serials to give out to people. I'm currently creating an order manually at the front end and getting 1 serial each time I create an order. Is there a more fast and efficient method of generating them 50 serials?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/14-hikaserial/889719-generating-large-amount-of-serials#266924 "Hello, When you're in the edition of an HikaSerial pack ; you will find a button called "generate". www.hikashop.com/support/documentation/117-pack-edition.html Regards,") 9 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1805 | [Last Post](/forum/14-hikaserial/889719-generating-large-amount-of-serials#266924 "Hello, When you're in the edition of an HikaSerial pack ; you will find a button called "generate". www.hikashop.com/support/documentation/117-pack-edition.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 6 months ago | | [](/forum/25-install-update/889703-missing-customer-info-in-orders#266811) | [Missing customer info in orders](/forum/25-install-update/889703-missing-customer-info-in-orders#266811 "Hi, I've created 2 custom fields (full name, phone no.) under the user's table. And these fields that the customers enter at the front end when they purchase products are not displayed at the order emails and at the order status backend. At the order main information page, the full name field is displayed as the email even if they key in their full name. How do I go about displaying the infos and correctly?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/25-install-update/889703-missing-customer-info-in-orders#266836 "Hi, Custom user fields are attached to the user not to the order. They display on the user registration form on the checkout because that's where you want the user to be able to fill his custom user fields. They can then edit them in their Joomla profile if you give them access to the fields there. But it's normal that these fields are not displayed in the emails. If you want custom fields that need to be filled during the checkout and that are attached to the order and added in the emails automatically, you can instead use custom fields of the table "order". Otherwise, with custom user fields, if you want them to appear in the emails, you'll have to edit the emails in the menu System>Emails and modify the code of the email. For example, in the html version, you could add {VAR:user.phone_number} Also, I would recommend against using the column name "name" for your custom user field because a column with the same name is already used by Joomla and when the user data is loaded with the same query, your value might be overwritten by the one in Joomla.") 9 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:563 | [Last Post](/forum/25-install-update/889703-missing-customer-info-in-orders#266836 "Hi, Custom user fields are attached to the user not to the order. They display on the user registration form on the checkout because that's where you want the user to be able to fill his custom user fields. They can then edit them in their Joomla profile if you give them access to the fields there. But it's normal that these fields are not displayed in the emails. If you want custom fields that need to be filled during the checkout and that are attached to the order and added in the emails automatically, you can instead use custom fields of the table "order". Otherwise, with custom user fields, if you want them to appear in the emails, you'll have to edit the emails in the menu System>Emails and modify the code of the email. For example, in the html version, you could add {VAR:user.phone_number} Also, I would recommend against using the column name "name" for your custom user field because a column with the same name is already used by Joomla and when the user data is loaded with the same query, your value might be overwritten by the one in Joomla.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 6 months ago | | [](/forum/14-hikaserial/889586-generating-serials-coupons#266528) | [Generating serials/coupons](/forum/14-hikaserial/889586-generating-serials-coupons#266528 "Hi, I tried to follow your documentation but it seems rather complicated and I still cant get it to work. Can you walk me through step by step on how I can achieve this. Offline we will be giving out some promo codes generated from Hikaserial to our customers, and they can use this codes online to purchase products(using hikashop) at our website and get a discount on the product. I have used the coupon generator and assign a pack to the product, but when I checkout and apply the code it is not working. How can I achieve this? And where can I see the serials that are generated so I can give it out to customers offline?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") 9 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:2124 | [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 4 months ago | | [](/forum/14-hikaserial/889586-generating-serials-coupons#266425) | [Generating serials/coupons](/forum/14-hikaserial/889586-generating-serials-coupons#266425 "Hi, I tried to follow your documentation but it seems rather complicated and I still cant get it to work. Can you walk me through step by step on how I can achieve this. Offline we will be giving out some promo codes generated from Hikaserial to our customers, and they can use this codes online to purchase products(using hikashop) at our website and get a discount on the product. I have used the coupon generator and assign a pack to the product, but when I checkout and apply the code it is not working. How can I achieve this? And where can I see the serials that are generated so I can give it out to customers offline?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") 9 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:2124 | [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 4 months ago | | [](/forum/14-hikaserial/889586-generating-serials-coupons#266222) | [Generating serials/coupons](/forum/14-hikaserial/889586-generating-serials-coupons#266222 "Hi, I tried to follow your documentation but it seems rather complicated and I still cant get it to work. Can you walk me through step by step on how I can achieve this. Offline we will be giving out some promo codes generated from Hikaserial to our customers, and they can use this codes online to purchase products(using hikashop) at our website and get a discount on the product. I have used the coupon generator and assign a pack to the product, but when I checkout and apply the code it is not working. How can I achieve this? And where can I see the serials that are generated so I can give it out to customers offline?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") 9 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:2124 | [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 4 months ago | | [](/forum/14-hikaserial/889586-generating-serials-coupons#266155) | [Generating serials/coupons](/forum/14-hikaserial/889586-generating-serials-coupons#266155 "Hi, I tried to follow your documentation but it seems rather complicated and I still cant get it to work. Can you walk me through step by step on how I can achieve this. Offline we will be giving out some promo codes generated from Hikaserial to our customers, and they can use this codes online to purchase products(using hikashop) at our website and get a discount on the product. I have used the coupon generator and assign a pack to the product, but when I checkout and apply the code it is not working. How can I achieve this? And where can I see the serials that are generated so I can give it out to customers offline?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 6 months ago, by [xinyi](/forum/user/48511-xinyi "View xinyi's Profile") [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") 9 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:2124 | [Last Post](/forum/14-hikaserial/889586-generating-serials-coupons#270620 " www.hikashop.com/forum/14-hikaserial/890...ificates.html#270619") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 4 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.154 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)