[Skip to main content](#vessel-content) # Profile for bsimoes ## [![bsimoes's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar48805.jpg)](/forum/user/48805-bsimoes "View bsimoes's Profile") **[ Offline](/forum/user/48805-bsimoes)** - **User Type:** User - **Register Date:** 17 Mar 2017 - **Last login:** 5 days 9 hours ago - **Time Zone:** UTC +0:00 - **Local Time:** 06:51 - **Posts:** 45 - **Profile views:** 213 - **Gender:** Unknown - **Birthdate:** Unknown - **Medals:** Hikashop Business - Posts # bsimoes recent posts (45 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/3-bug-report/903009-dashboard-graph-error#334685) | [Dashboard graph error](/forum/3-bug-report/903009-dashboard-graph-error#334685 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.9.28 -- PHP version -- : 7.4.21 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : Dashboard graph error Hello, After update to last version, I get an error in graphs: "gvjs_Um is not a function" This is some incompatibility because I've another dashboard (JA Google Analytics Dashboard) in backoffice that gets the same error. If I disable one of the dashboards the other works perfectly. With Hikashop version 4.4.2 this error did not occur. Best regards, Bruno") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 5 years 3 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/3-bug-report/903009-dashboard-graph-error#334687 "Hi, The only thing we changed was in the 4.4.1 with this modification: www.hikashop.com/support/forum/install-u...r/331976.html#331700 So I don't see why the update of HikaShop would change anything. I also couldn't find any information about the error "gvjs_Um is not a function" online. I guess we would need a backend access to check on the situation first. You can provide that via our contact form: www.hikashop.com/support/contact-us.html Please make sure you include a link to this thread.") 5 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1052 | [Last Post](/forum/3-bug-report/903009-dashboard-graph-error#334687 "Hi, The only thing we changed was in the 4.4.1 with this modification: www.hikashop.com/support/forum/install-u...r/331976.html#331700 So I don't see why the update of HikaShop would change anything. I also couldn't find any information about the error "gvjs_Um is not a function" online. I guess we would need a backend access to check on the situation first. You can provide that via our contact form: www.hikashop.com/support/contact-us.html Please make sure you include a link to this thread.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 3 months ago | | [](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329552) | [User Points earned in each order in the order list](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329552 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3 -- Error-message(debug-mod must be tuned on) -- : User Points earned in each order in the order list or order detail in backend Hello, I want, if possible, that order list in backend management display the User Points earned in each order or if not possible in the order detail. I use the user points of Hikashop. It's possible? What customisation i need to do in the layouts? Thanks a lot by your help. Best regards, Bruno Simões") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:928 | [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago | | [](/forum/35-orders-management/901844-user-points-issue#329174) | [User points issue](/forum/35-orders-management/901844-user-points-issue#329174 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4 Hello, If for some reason (product out of stock, one product cancellation or other) that take to order be update in the backoffice with a diferent number of product and value, the points earned by the client don't be updated and remains with the points of moment of created order. This is a mistake because this changes can be asked by the client after place the order. The points should be updated. Best regards, Bruno") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/35-orders-management/901844-user-points-issue#329245 "Hi, Points are indeed not updated if you modify the order after its creation. I totally agree with you that the points should be updated in such a case. That's a capability we could add in the future but it's a lot of work as the system doesn't know why the points were attributed. For example, in the settings of the points plugin, you can configure points to be gained based on the amount of products in different categories. So if I then delete a product from an order, it would mean that I would have to remove points from the user if the product is in a category listed in the plugin. But right now, the information of the points is stored only global to the whole order. So I don't really know how much points to remove. I could try to calculate it based on the settings of the plugin, but the settings could have been changed between the order creation and the removal of the product. So it would require storing the points for each product when the order is created. But then if the points given are global to the order (like if you give points based on the user group of the user) then the points can't be for each product. So that means that there also need to be that information saved for the whole order. And we still want to know the global amount of points. So it needs some kind of synchronization between the points of each product, the points global to the order and the total number of points gained / lost by the order. What I'm trying to say is that a lot of work will be required for that to work properly and take into account all the different ways points can be configured while the gain is only a few seconds to not have to manually update the points of the user when an order is modified (other than changing its status), which normally doesn't happen that often. And that's why it's on the back-burner for now.") 5 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:820 | [Last Post](/forum/35-orders-management/901844-user-points-issue#329245 "Hi, Points are indeed not updated if you modify the order after its creation. I totally agree with you that the points should be updated in such a case. That's a capability we could add in the future but it's a lot of work as the system doesn't know why the points were attributed. For example, in the settings of the points plugin, you can configure points to be gained based on the amount of products in different categories. So if I then delete a product from an order, it would mean that I would have to remove points from the user if the product is in a category listed in the plugin. But right now, the information of the points is stored only global to the whole order. So I don't really know how much points to remove. I could try to calculate it based on the settings of the plugin, but the settings could have been changed between the order creation and the removal of the product. So it would require storing the points for each product when the order is created. But then if the points given are global to the order (like if you give points based on the user group of the user) then the points can't be for each product. So that means that there also need to be that information saved for the whole order. And we still want to know the global amount of points. So it needs some kind of synchronization between the points of each product, the points global to the order and the total number of points gained / lost by the order. What I'm trying to say is that a lot of work will be required for that to work properly and take into account all the different ways points can be configured while the gain is only a few seconds to not have to manually update the points of the user when an order is modified (other than changing its status), which normally doesn't happen that often. And that's why it's on the back-burner for now.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 9 months ago | | [](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329154) | [User Points earned in each order in the order list](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329154 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3 -- Error-message(debug-mod must be tuned on) -- : User Points earned in each order in the order list or order detail in backend Hello, I want, if possible, that order list in backend management display the User Points earned in each order or if not possible in the order detail. I use the user points of Hikashop. It's possible? What customisation i need to do in the layouts? Thanks a lot by your help. Best regards, Bruno Simões") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:928 | [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago | | [](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329110) | [User Points earned in each order in the order list](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329110 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3 -- Error-message(debug-mod must be tuned on) -- : User Points earned in each order in the order list or order detail in backend Hello, I want, if possible, that order list in backend management display the User Points earned in each order or if not possible in the order detail. I use the user points of Hikashop. It's possible? What customisation i need to do in the layouts? Thanks a lot by your help. Best regards, Bruno Simões") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:928 | [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago | | [](/forum/25-install-update/901822-csv-import-issue#329102) | [CSV import issue](/forum/25-install-update/901822-csv-import-issue#329102 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 -- Error-message(debug-mod must be tuned on) -- : CSV Import Issue Hello, I tried update stock of 1000 products with csv import, the csv with only two columns (product_code, product_quantity). The update stock worked well but in all this products the tax category and the weight unit was changed making a mess. This is normal? Best regards, Bruno") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/25-install-update/901822-csv-import-issue#329102 "Hi Nicolas! Thanks. Next time i'll try the mass action. Have a nice day. Best regards, Bruno") 5 years 9 months ago by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") | Replies:2 Views:556 | [Last Post](/forum/25-install-update/901822-csv-import-issue#329102 "Hi Nicolas! Thanks. Next time i'll try the mass action. Have a nice day. Best regards, Bruno") by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") 5 years 9 months ago | | [](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329101) | [User Points earned in each order in the order list](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329101 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3 -- Error-message(debug-mod must be tuned on) -- : User Points earned in each order in the order list or order detail in backend Hello, I want, if possible, that order list in backend management display the User Points earned in each order or if not possible in the order detail. I use the user points of Hikashop. It's possible? What customisation i need to do in the layouts? Thanks a lot by your help. Best regards, Bruno Simões") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:928 | [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago | | [](/forum/25-install-update/901822-csv-import-issue#329062) | [CSV import issue](/forum/25-install-update/901822-csv-import-issue#329062 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 -- Error-message(debug-mod must be tuned on) -- : CSV Import Issue Hello, I tried update stock of 1000 products with csv import, the csv with only two columns (product_code, product_quantity). The update stock worked well but in all this products the tax category and the weight unit was changed making a mess. This is normal? Best regards, Bruno") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/25-install-update/901822-csv-import-issue#329102 "Hi Nicolas! Thanks. Next time i'll try the mass action. Have a nice day. Best regards, Bruno") 5 years 9 months ago by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") | Replies:2 Views:556 | [Last Post](/forum/25-install-update/901822-csv-import-issue#329102 "Hi Nicolas! Thanks. Next time i'll try the mass action. Have a nice day. Best regards, Bruno") by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") 5 years 9 months ago | | [](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329028) | [User Points earned in each order in the order list](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329028 "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3 -- Error-message(debug-mod must be tuned on) -- : User Points earned in each order in the order list or order detail in backend Hello, I want, if possible, that order list in backend management display the User Points earned in each order or if not possible in the order detail. I use the user points of Hikashop. It's possible? What customisation i need to do in the layouts? Thanks a lot by your help. Best regards, Bruno Simões") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:928 | [Last Post](/forum/35-orders-management/901811-user-points-earned-in-each-order-in-the-order-list#329718 "Hi, Thank you for your feedback. I agree that it's a nice feature to have in the future. I've added it on our end so that we can add that option rapidly to the user points system. I think we should be able to add that for the next version of HikaShop in 2 months.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago | | [](/forum/26-product-category-display/898177-preorder-stock-need-to-reset-every-time-i-update-new-quantity#328982) | [Preorder Stock need to reset every time i update new quantity](/forum/26-product-category-display/898177-preorder-stock-need-to-reset-every-time-i-update-new-quantity#328982 "-- HikaShop version -- : business 3.8 Hi, i would like to ask regarding the preorder plugin, am i need to click on product reset button every-time i update new quantity? as per attachment, this product is 0 preorder stock when created, but if i update 100 preorder stock, it will shows a notify message where 100 product was preorder. But no customer yet was bought this product.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 2 months ago, by [waisign](/forum/user/44924-waisign "View waisign's Profile") [Last Post](/forum/26-product-category-display/898177-preorder-stock-need-to-reset-every-time-i-update-new-quantity#329022 "Hello, The best is to use the HikaShop mass-action system to update the product_quantity for all the products that you want to re-set. Regards,") 5 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:755 | [Last Post](/forum/26-product-category-display/898177-preorder-stock-need-to-reset-every-time-i-update-new-quantity#329022 "Hello, The best is to use the HikaShop mass-action system to update the product_quantity for all the products that you want to re-set. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)