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# Profile for joycehoveling
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- **User Type:** User
- **Register Date:** 20 Mar 2017
- **Last login:** 6 years 1 week ago
- **Time Zone:** UTC +0:00
- **Local Time:** 07:03
- **Posts:** 115
- **Profile views:** 268
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# joycehoveling's recent posts (115 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325226) | [Product name (+ link) not shown anymore in back end](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325226 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 Hi, Since few weeks, the name of te product (+ link directing to it) are not shown anymore when I acces the back end via my mobile phone. Please see attached. Could you help me getting it back? regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 1 month ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") 6 years 1 week ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:8 Views:644 | [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 6 years 1 week ago |
| [](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325160) | [Product name (+ link) not shown anymore in back end](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325160 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 Hi, Since few weeks, the name of te product (+ link directing to it) are not shown anymore when I acces the back end via my mobile phone. Please see attached. Could you help me getting it back? regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 1 month ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") 6 years 1 week ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:8 Views:644 | [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 6 years 1 week ago |
| [](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325158) | [Product view error on second page when filter is on](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325158 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.22 Hello, There is an issue with the product view on my page when a filter is turned on. I am selling childrens clothing. Let say when I filter on size, it applies the filter correctly to the products. Only when I go to page 2 of the filter output, the product view page gives an error. Please see attached screenshot. Maybe you can try to reproduce the error and see what I mean. Thanks in advance for helping me solve the issue. regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 2 weeks ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325162 "Hi, There is only one folder. In it, there are several files. Once you find the file with the issue, if you don't see any change to the look of the listings, or if the changes are minor enough you can ignore them, then leave that file renamed to keep that problematic view override deactivated. If you can't keep that view override disabled as you lose too much customization, you'll have to contact the person who did that view override so that they can redo it based on a newer version of that view file. Since it's probably your template which comes with that view override built-in, you'll likely have to contact them so that they can give you the best solution (and maybe update the template it self so that others don't get that same problem in the future).") 6 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:514 | [Last Post](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325162 "Hi, There is only one folder. In it, there are several files. Once you find the file with the issue, if you don't see any change to the look of the listings, or if the changes are minor enough you can ignore them, then leave that file renamed to keep that problematic view override deactivated. If you can't keep that view override disabled as you lose too much customization, you'll have to contact the person who did that view override so that they can redo it based on a newer version of that view file. Since it's probably your template which comes with that view override built-in, you'll likely have to contact them so that they can give you the best solution (and maybe update the template it self so that others don't get that same problem in the future).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 week ago |
| [](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325067) | [Product view error on second page when filter is on](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325067 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.22 Hello, There is an issue with the product view on my page when a filter is turned on. I am selling childrens clothing. Let say when I filter on size, it applies the filter correctly to the products. Only when I go to page 2 of the filter output, the product view page gives an error. Please see attached screenshot. Maybe you can try to reproduce the error and see what I mean. Thanks in advance for helping me solve the issue. regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 2 weeks ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325162 "Hi, There is only one folder. In it, there are several files. Once you find the file with the issue, if you don't see any change to the look of the listings, or if the changes are minor enough you can ignore them, then leave that file renamed to keep that problematic view override deactivated. If you can't keep that view override disabled as you lose too much customization, you'll have to contact the person who did that view override so that they can redo it based on a newer version of that view file. Since it's probably your template which comes with that view override built-in, you'll likely have to contact them so that they can give you the best solution (and maybe update the template it self so that others don't get that same problem in the future).") 6 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:514 | [Last Post](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325162 "Hi, There is only one folder. In it, there are several files. Once you find the file with the issue, if you don't see any change to the look of the listings, or if the changes are minor enough you can ignore them, then leave that file renamed to keep that problematic view override deactivated. If you can't keep that view override disabled as you lose too much customization, you'll have to contact the person who did that view override so that they can redo it based on a newer version of that view file. Since it's probably your template which comes with that view override built-in, you'll likely have to contact them so that they can give you the best solution (and maybe update the template it self so that others don't get that same problem in the future).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 week ago |
| [](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325028) | [Product name (+ link) not shown anymore in back end](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325028 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 Hi, Since few weeks, the name of te product (+ link directing to it) are not shown anymore when I acces the back end via my mobile phone. Please see attached. Could you help me getting it back? regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 1 month ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") 6 years 1 week ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:8 Views:644 | [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 6 years 1 week ago |
| [](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325027) | [Product view error on second page when filter is on](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325027 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.22 Hello, There is an issue with the product view on my page when a filter is turned on. I am selling childrens clothing. Let say when I filter on size, it applies the filter correctly to the products. Only when I go to page 2 of the filter output, the product view page gives an error. Please see attached screenshot. Maybe you can try to reproduce the error and see what I mean. Thanks in advance for helping me solve the issue. regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 2 weeks ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325162 "Hi, There is only one folder. In it, there are several files. Once you find the file with the issue, if you don't see any change to the look of the listings, or if the changes are minor enough you can ignore them, then leave that file renamed to keep that problematic view override deactivated. If you can't keep that view override disabled as you lose too much customization, you'll have to contact the person who did that view override so that they can redo it based on a newer version of that view file. Since it's probably your template which comes with that view override built-in, you'll likely have to contact them so that they can give you the best solution (and maybe update the template it self so that others don't get that same problem in the future).") 6 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:514 | [Last Post](/forum/26-product-category-display/901030-product-view-error-on-second-page-when-filter-is-on#325162 "Hi, There is only one folder. In it, there are several files. Once you find the file with the issue, if you don't see any change to the look of the listings, or if the changes are minor enough you can ignore them, then leave that file renamed to keep that problematic view override deactivated. If you can't keep that view override disabled as you lose too much customization, you'll have to contact the person who did that view override so that they can redo it based on a newer version of that view file. Since it's probably your template which comes with that view override built-in, you'll likely have to contact them so that they can give you the best solution (and maybe update the template it self so that others don't get that same problem in the future).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 week ago |
| [](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#324450) | [Product name (+ link) not shown anymore in back end](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#324450 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 Hi, Since few weeks, the name of te product (+ link directing to it) are not shown anymore when I acces the back end via my mobile phone. Please see attached. Could you help me getting it back? regards, Joyce") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 years 1 month ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") 6 years 1 week ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:8 Views:644 | [Last Post](/forum/26-product-category-display/900905-product-name-link-not-shown-anymore-in-back-end#325233 "Hello, No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates. But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 6 years 1 week ago |
| [](/forum/23-market-how-to/900687-how-to-change-the-price-to-include-vat#323421) | [How to change the price to include VAT](/forum/23-market-how-to/900687-how-to-change-the-price-to-include-vat#323421 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 -- HikaMarket version -- : 3.0.3 Hi, When they login to their vendor account, my vendors see their products at a product price excluding VAT but I would like them to see the product price including VAT. I think that this is possible to change in view file "HikaMarket - productmarket / listing.php" Only I don't know the "class code" of the price including VAT. Could you please tell me? Thanks, Joyce") Category: [Market: How to?](/forum/23-market-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaMarket here.") Topic started 6 years 2 months ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/23-market-how-to/900687-how-to-change-the-price-to-include-vat#323435 "Hello, Basically, you can't (or it won't be what you think). In the HikaShop backend, you see the price without taxes, it is the same thing in HikaMarket. Taxes are displayed dynamically depending the user address (or the store default tax zone if the customer do not have an address yet). So displaying the prices with taxes in HikaMarket will mean that we base the display of the price on the vendor default billing address. It might be a "good" value but it's not an accurate and precise value. If you want to use "floating taxes" in HikaShop, you will have better results in the back and in the HikaMarket front-end. But it requires a big modification in the configuration since it will affect every prices in your store and it's better to start with floating taxes. For more details, you should open a new thread in the HIkaShop section of the forum. But overriding HikaMarket to force the display of prices with a tax but when you don't know what will be the selected tax zone ; is not a good idea. Regards,") 6 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:859 | [Last Post](/forum/23-market-how-to/900687-how-to-change-the-price-to-include-vat#323435 "Hello, Basically, you can't (or it won't be what you think). In the HikaShop backend, you see the price without taxes, it is the same thing in HikaMarket. Taxes are displayed dynamically depending the user address (or the store default tax zone if the customer do not have an address yet). So displaying the prices with taxes in HikaMarket will mean that we base the display of the price on the vendor default billing address. It might be a "good" value but it's not an accurate and precise value. If you want to use "floating taxes" in HikaShop, you will have better results in the back and in the HikaMarket front-end. But it requires a big modification in the configuration since it will affect every prices in your store and it's better to start with floating taxes. For more details, you should open a new thread in the HIkaShop section of the forum. But overriding HikaMarket to force the display of prices with a tax but when you don't know what will be the selected tax zone ; is not a good idea. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 6 years 2 months ago |
| [](/forum/4-how-to/900438-change-payment-confirmation-email#322417) | [Change payment confirmation email](/forum/4-how-to/900438-change-payment-confirmation-email#322417 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 Hi, At this moment, the order creation and order payment notification e-mails are the same, only I would like to change the last one. I've tried everything but I cannot manage this. When a customer created an order and also when he paid the order, always the ORDER_STATUS_NOTIFICATION_SUBJECT email is being send. I have set up different emails per orderstatus in the "status override" tab, but still the same email is being send, even though the order status changed. Could you please advice? thanks, Joyce") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 6 years 3 months ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/4-how-to/900438-change-payment-confirmation-email#322418 "Hi, I can't read the text in the screenshots, but I kind of get what they contain. Could you provide a backend access so that we could check the situation further ? If so, you can send the credentials via our contact form and include a link to this thread in your message: www.hikashop.com/support/contact-us.html") 6 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1049 | [Last Post](/forum/4-how-to/900438-change-payment-confirmation-email#322418 "Hi, I can't read the text in the screenshots, but I kind of get what they contain. Could you provide a backend access so that we could check the situation further ? If so, you can send the credentials via our contact form and include a link to this thread in your message: www.hikashop.com/support/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 months ago |
| [](/forum/4-how-to/900438-change-payment-confirmation-email#322195) | [Change payment confirmation email](/forum/4-how-to/900438-change-payment-confirmation-email#322195 "-- url of the page with the problem -- : www.tweedehandjes.com -- HikaShop version -- : 4.3.0 Hi, At this moment, the order creation and order payment notification e-mails are the same, only I would like to change the last one. I've tried everything but I cannot manage this. When a customer created an order and also when he paid the order, always the ORDER_STATUS_NOTIFICATION_SUBJECT email is being send. I have set up different emails per orderstatus in the "status override" tab, but still the same email is being send, even though the order status changed. Could you please advice? thanks, Joyce") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 6 years 3 months ago, by [joycehoveling](/forum/user/48862-joycehoveling "View joycehoveling's Profile") [Last Post](/forum/4-how-to/900438-change-payment-confirmation-email#322418 "Hi, I can't read the text in the screenshots, but I kind of get what they contain. Could you provide a backend access so that we could check the situation further ? If so, you can send the credentials via our contact form and include a link to this thread in your message: www.hikashop.com/support/contact-us.html") 6 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1049 | [Last Post](/forum/4-how-to/900438-change-payment-confirmation-email#322418 "Hi, I can't read the text in the screenshots, but I kind of get what they contain. Could you provide a backend access so that we could check the situation further ? If so, you can send the credentials via our contact form and include a link to this thread in your message: www.hikashop.com/support/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 months ago |
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