[Skip to main content](#vessel-content) # Profile for dawehnes ## [![dawehnes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49717-dawehnes "View dawehnes's Profile") **[ Offline](/forum/user/49717-dawehnes)** - **User Type:** User - **Register Date:** 22 Apr 2017 - **Last login:** 6 days 7 hours ago - **Time Zone:** UTC +0:00 - **Local Time:** 22:48 - **Posts:** 14 - **Profile views:** 27 - **Gender:** Unknown - **Birthdate:** Unknown - **Medals:** Hikashop Essential - Posts # dawehnes recent posts (14 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#330206) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#330206 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#329555) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#329555 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/44-mass-actions/901902-purge-old-data#329441) | [Purge old data](/forum/44-mass-actions/901902-purge-old-data#329441 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 -- Error-message(debug-mod must be tuned on) -- : none Is there some supported process to purge old data? For example, orders and e-mail logs that are more than 18 months old? I assume that this can be done through a mass action, possibly triggered monthly. Thanks, Dave") Category: [Mass Actions](/forum/44-mass-actions "Everything about the powerful Hikashop mass action tool") Topic started 5 years 8 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/44-mass-actions/901902-purge-old-data#329449 "Hi, For the email logs, in the Hikashop Email History Plugin settings, that you can edit via the joomla plugins manager, you can set the parameter "Number of days" to define a retaining period for the log and the rest will be automatic. For orders, there is no such mechanism as in most case, you want to keep everything. But yes, you could create a mass action with a trigger "every month", a filter on the "order_modified" column with a condition < {time}-47340000 and an action delete the elements. Note that in that case, you also need to configure your cron task: www.hikashop.com/support/documentation/5...ashop-cron-task.html") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:915 | [Last Post](/forum/44-mass-actions/901902-purge-old-data#329449 "Hi, For the email logs, in the Hikashop Email History Plugin settings, that you can edit via the joomla plugins manager, you can set the parameter "Number of days" to define a retaining period for the log and the rest will be automatic. For orders, there is no such mechanism as in most case, you want to keep everything. But yes, you could create a mass action with a trigger "every month", a filter on the "order_modified" column with a condition ") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328689) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328689 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328536) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328536 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328299) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328299 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328254) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328254 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328178) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328178 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328135) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328135 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | | [](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328054) | [The Joomla user is logged off upon return from Paypal](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal#328054 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : Chrome 87.0.4280.88 and Edge -- Error-message(debug-mod must be tuned on) -- : The Joomla user is logged off upon return from Paypal I have four products defined in Hikashop, and php code that selects the appropriate the "add to cart" URL and places it into a payment request page. Clicking on the URL takes the user to Hiakshop. We have only one payment method defined, for Paypal. Paypal is configured with an "auto return" set to lmphrf.org/index.php/paypal-payment-ok (which points to Lmphrf monohull » PaymentconfirmedForm). This all works just fine except that, when the user is sent back to the paymentconfirmedform page he is no longer logged in to Joomla. My php code tracks both the login username and the remote IP address, and uses either or both to record the successful payment. This work OK because I can track the IP address, but it is an inconvenience for the user in that he must re-login.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 9 months ago, by [dawehnes](/forum/user/49717-dawehnes "View dawehnes's Profile") [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") 5 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=0 "Page:1") - [2](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20 "Page:2") | Replies:20 Views:2539 | [Last Post](/forum/27-checkout/901590-the-joomla-user-is-logged-off-upon-return-from-paypal?start=20#330256 "Hello, Of course, I checked all your data traces and my conclusion is the same as Nicolas, Philip, and Jerome. We can understand your frustration, but you should understand that the Hikashop Paypal payment plugin is responsible for : - Displaying a PayPal payment method during the payment step of your checkout workflow - Redirecting your customers to the Paypal platform while sending them your customers order information - Updating your customers order status when the PayPal platform redirect them to the notification URL The Hikashop component and the Hikashop Paypal payment plugin won't be responsible of what happen on the PayPal website during the payment process, we are Hikashop developers, not PayPal developers. Also, I wasn't able to reproduce that issue on my end so your issue can be coming from multiple factors like : - The way you configure your website/server. For example you should make sure that your customers are properly redirected to the same domain. If they should be redirected to https:// lmphrf.org /xxx make sure they are note redirected to http:// lmphrf.org /xxx or https:// www.lmphrf.org /xxx or http:// www.lmphrf.org /xxx ==> stackoverflow.com/questions/234723/gener...irect-www-to-non-www - The way you configured your PayPal account. For example, you shouldn't have to use their "Auto return" option as we already send them information about the notify URL so you should also test it without that option. ==> Also, if you want your customer to be redirected based on the payment result, you should use "Cancel/Return url" options through your PayPal configuration page. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 7 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.147 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)