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# Profile for jeanboule
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[](/forum/user/50018-jeanboule "View jeanboule's Profile")
**[ Offline](/forum/user/50018-jeanboule)**
- **User Type:** User
- **Register Date:** 06 May 2017
- **Last login:** 9 years 1 month ago
- **Time Zone:** UTC +0:00
- **Local Time:** 21:52
- **Posts:** 5
- **Profile views:** 40
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# jeanboule's recent posts (5 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/25-install-update/891805-confusing-info-about-hikashop-version#277736) | [Confusing info about Hikashop version](/forum/25-install-update/891805-confusing-info-about-hikashop-version#277736 "-- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.6 Hello support, I tried to update Hikashop to version 3.2.0, coming from 3.0.1. The installation aborted with the error message: « You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1 » Result: white screen in the admin end of Joomla. Logging in again, everything seemed to be working but Hikashop said that I was still on version 3.0.1. However when I looked in the Jooma admin menu Extensions -> Manage -> Manage, the version of the HIkashop component showed up as being 3.2.0. What version am I really on, how can I really tell? Thanks, Jan") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 month ago, by [jeanboule](/forum/user/50018-jeanboule "View jeanboule's Profile") [Last Post](/forum/25-install-update/891805-confusing-info-about-hikashop-version#278203 "Hello, Try to re-download HikaShop 3.2.0 package. Regards,") 9 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1245 | [Last Post](/forum/25-install-update/891805-confusing-info-about-hikashop-version#278203 "Hello, Try to re-download HikaShop 3.2.0 package. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 1 month ago |
| [](/forum/25-install-update/891805-confusing-info-about-hikashop-version#277682) | [Confusing info about Hikashop version](/forum/25-install-update/891805-confusing-info-about-hikashop-version#277682 "-- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.6 Hello support, I tried to update Hikashop to version 3.2.0, coming from 3.0.1. The installation aborted with the error message: « You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1 » Result: white screen in the admin end of Joomla. Logging in again, everything seemed to be working but Hikashop said that I was still on version 3.0.1. However when I looked in the Jooma admin menu Extensions -> Manage -> Manage, the version of the HIkashop component showed up as being 3.2.0. What version am I really on, how can I really tell? Thanks, Jan") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 month ago, by [jeanboule](/forum/user/50018-jeanboule "View jeanboule's Profile") [Last Post](/forum/25-install-update/891805-confusing-info-about-hikashop-version#278203 "Hello, Try to re-download HikaShop 3.2.0 package. Regards,") 9 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1245 | [Last Post](/forum/25-install-update/891805-confusing-info-about-hikashop-version#278203 "Hello, Try to re-download HikaShop 3.2.0 package. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 1 month ago |
| [](/forum/25-install-update/891805-confusing-info-about-hikashop-version#277599) | [Confusing info about Hikashop version](/forum/25-install-update/891805-confusing-info-about-hikashop-version#277599 "-- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.6 Hello support, I tried to update Hikashop to version 3.2.0, coming from 3.0.1. The installation aborted with the error message: « You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1 » Result: white screen in the admin end of Joomla. Logging in again, everything seemed to be working but Hikashop said that I was still on version 3.0.1. However when I looked in the Jooma admin menu Extensions -> Manage -> Manage, the version of the HIkashop component showed up as being 3.2.0. What version am I really on, how can I really tell? Thanks, Jan") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 month ago, by [jeanboule](/forum/user/50018-jeanboule "View jeanboule's Profile") [Last Post](/forum/25-install-update/891805-confusing-info-about-hikashop-version#278203 "Hello, Try to re-download HikaShop 3.2.0 package. Regards,") 9 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1245 | [Last Post](/forum/25-install-update/891805-confusing-info-about-hikashop-version#278203 "Hello, Try to re-download HikaShop 3.2.0 package. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 1 month ago |
| [](/forum/27-checkout/890111-no-activation-email#268911) | [No activation email](/forum/27-checkout/890111-no-activation-email#268911 "Hello Support, I'm checking out Hikashop Starter locally before deciding to buy it and I stumble upon the fact that Hikashop does not send out emails, though Joomla itself does so when using the traditional Joomla registration process (the conf is set on "Self"). In the Hikashop registration process, the expected message "Your account has been created …" appears but no mails go out so no link can be clicked. After activating the (in Hikashop created account) manually, I can go through the buying process and an order is created, but no emails (confirmation etc.) are send out. In order to test my local server configuration, I tried another (not named) solution and confirmation emails are send out and arrive, but I can't figure out what's wrong, did I overlook a configuration option? I also noticed that in the registration page, the field "Post code" is NOT marked as required, but it should, no? Thanks in advance for your answer, Jan") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 5 months ago, by [jeanboule](/forum/user/50018-jeanboule "View jeanboule's Profile") [Last Post](/forum/27-checkout/890111-no-activation-email#268919 "Hi, If you don't see that menu, it means that the HikaShop Email History plugin is deactivated in the Joomla plugins manager. Activate it and do your test again and you'll then see the email in that menu. The error message is not linked to your problem but thank you for your report, we'll fix it in the next version. The activation email sent by HikaShop and the activation email sent by Joomla are not the same. HikaShop's is a HTML email so that it can display nicely for example. Also, there are many settings in the HikaShop configuration to specify how the emails should be sent which aren't available in Joomla. So the fact that the activation email is received when going through Joomla and not when going through HikaShop indicates that there is a problem with the configuration of the email settings in HikaShop which isn't accepted by your email sending server (and apparently only for some email addresses ?). It doesn't mean that there is a bug that should be fixed in HikaShop. And thus, once you get the details of the activation email in the email history, you should contact your hosting company and check with them why the email didn't reach its destination. They should be able to check the email server log et tell you what is wrongly configured.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:828 | [Last Post](/forum/27-checkout/890111-no-activation-email#268919 "Hi, If you don't see that menu, it means that the HikaShop Email History plugin is deactivated in the Joomla plugins manager. Activate it and do your test again and you'll then see the email in that menu. The error message is not linked to your problem but thank you for your report, we'll fix it in the next version. The activation email sent by HikaShop and the activation email sent by Joomla are not the same. HikaShop's is a HTML email so that it can display nicely for example. Also, there are many settings in the HikaShop configuration to specify how the emails should be sent which aren't available in Joomla. So the fact that the activation email is received when going through Joomla and not when going through HikaShop indicates that there is a problem with the configuration of the email settings in HikaShop which isn't accepted by your email sending server (and apparently only for some email addresses ?). It doesn't mean that there is a bug that should be fixed in HikaShop. And thus, once you get the details of the activation email in the email history, you should contact your hosting company and check with them why the email didn't reach its destination. They should be able to check the email server log et tell you what is wrongly configured.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago |
| [](/forum/27-checkout/890111-no-activation-email#268862) | [No activation email](/forum/27-checkout/890111-no-activation-email#268862 "Hello Support, I'm checking out Hikashop Starter locally before deciding to buy it and I stumble upon the fact that Hikashop does not send out emails, though Joomla itself does so when using the traditional Joomla registration process (the conf is set on "Self"). In the Hikashop registration process, the expected message "Your account has been created …" appears but no mails go out so no link can be clicked. After activating the (in Hikashop created account) manually, I can go through the buying process and an order is created, but no emails (confirmation etc.) are send out. In order to test my local server configuration, I tried another (not named) solution and confirmation emails are send out and arrive, but I can't figure out what's wrong, did I overlook a configuration option? I also noticed that in the registration page, the field "Post code" is NOT marked as required, but it should, no? Thanks in advance for your answer, Jan") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 5 months ago, by [jeanboule](/forum/user/50018-jeanboule "View jeanboule's Profile") [Last Post](/forum/27-checkout/890111-no-activation-email#268919 "Hi, If you don't see that menu, it means that the HikaShop Email History plugin is deactivated in the Joomla plugins manager. Activate it and do your test again and you'll then see the email in that menu. The error message is not linked to your problem but thank you for your report, we'll fix it in the next version. The activation email sent by HikaShop and the activation email sent by Joomla are not the same. HikaShop's is a HTML email so that it can display nicely for example. Also, there are many settings in the HikaShop configuration to specify how the emails should be sent which aren't available in Joomla. So the fact that the activation email is received when going through Joomla and not when going through HikaShop indicates that there is a problem with the configuration of the email settings in HikaShop which isn't accepted by your email sending server (and apparently only for some email addresses ?). It doesn't mean that there is a bug that should be fixed in HikaShop. And thus, once you get the details of the activation email in the email history, you should contact your hosting company and check with them why the email didn't reach its destination. They should be able to check the email server log et tell you what is wrongly configured.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:828 | [Last Post](/forum/27-checkout/890111-no-activation-email#268919 "Hi, If you don't see that menu, it means that the HikaShop Email History plugin is deactivated in the Joomla plugins manager. Activate it and do your test again and you'll then see the email in that menu. The error message is not linked to your problem but thank you for your report, we'll fix it in the next version. The activation email sent by HikaShop and the activation email sent by Joomla are not the same. HikaShop's is a HTML email so that it can display nicely for example. Also, there are many settings in the HikaShop configuration to specify how the emails should be sent which aren't available in Joomla. So the fact that the activation email is received when going through Joomla and not when going through HikaShop indicates that there is a problem with the configuration of the email settings in HikaShop which isn't accepted by your email sending server (and apparently only for some email addresses ?). It doesn't mean that there is a bug that should be fixed in HikaShop. And thus, once you get the details of the activation email in the email history, you should contact your hosting company and check with them why the email didn't reach its destination. They should be able to check the email server log et tell you what is wrongly configured.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago |
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