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# Profile for magnole
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[](/forum/user/51891-magnole "View magnole's Profile")
**[ Offline](/forum/user/51891-magnole)**
- **User Type:** User
- **Register Date:** 07 Aug 2017
- **Last login:** 2 years 10 months ago
- **Time Zone:** UTC +1:00
- **Local Time:** 00:32
- **Posts:** 5
- **Profile views:** 33
- **Gender:** Unknown
- **Birthdate:** Unknown
[ www.capitanoagnoletti.it](http://www.capitanoagnoletti.it)
- Posts
# magnole's recent posts (5 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275890) | [Shipped notification e-mail not showing any text](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275890 "When I change the status of an order to "shipped", my customer receives a notification e-mail, but WITHOUT ANY TEXT (only the subject). Instead, from the back-end, I can see a pre-formatted e-mail containing a complete text about the order made by the customer (his name, address and requested items), but none of that text is actually received (only a blank e-mail with the only subject is being receive). Where should I look in order to also get the e-mail text being sent? Thank you for the attention! Marco Agnoletti") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 3 months ago, by [magnole](/forum/user/51891-magnole "View magnole's Profile") [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:1221 | [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago |
| [](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275844) | [Shipped notification e-mail not showing any text](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275844 "When I change the status of an order to "shipped", my customer receives a notification e-mail, but WITHOUT ANY TEXT (only the subject). Instead, from the back-end, I can see a pre-formatted e-mail containing a complete text about the order made by the customer (his name, address and requested items), but none of that text is actually received (only a blank e-mail with the only subject is being receive). Where should I look in order to also get the e-mail text being sent? Thank you for the attention! Marco Agnoletti") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 3 months ago, by [magnole](/forum/user/51891-magnole "View magnole's Profile") [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:1221 | [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago |
| [](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275818) | [Shipped notification e-mail not showing any text](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275818 "When I change the status of an order to "shipped", my customer receives a notification e-mail, but WITHOUT ANY TEXT (only the subject). Instead, from the back-end, I can see a pre-formatted e-mail containing a complete text about the order made by the customer (his name, address and requested items), but none of that text is actually received (only a blank e-mail with the only subject is being receive). Where should I look in order to also get the e-mail text being sent? Thank you for the attention! Marco Agnoletti") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 3 months ago, by [magnole](/forum/user/51891-magnole "View magnole's Profile") [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:1221 | [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago |
| [](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275817) | [Shipped notification e-mail not showing any text](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275817 "When I change the status of an order to "shipped", my customer receives a notification e-mail, but WITHOUT ANY TEXT (only the subject). Instead, from the back-end, I can see a pre-formatted e-mail containing a complete text about the order made by the customer (his name, address and requested items), but none of that text is actually received (only a blank e-mail with the only subject is being receive). Where should I look in order to also get the e-mail text being sent? Thank you for the attention! Marco Agnoletti") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 3 months ago, by [magnole](/forum/user/51891-magnole "View magnole's Profile") [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:1221 | [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago |
| [](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275763) | [Shipped notification e-mail not showing any text](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275763 "When I change the status of an order to "shipped", my customer receives a notification e-mail, but WITHOUT ANY TEXT (only the subject). Instead, from the back-end, I can see a pre-formatted e-mail containing a complete text about the order made by the customer (his name, address and requested items), but none of that text is actually received (only a blank e-mail with the only subject is being receive). Where should I look in order to also get the e-mail text being sent? Thank you for the attention! Marco Agnoletti") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 3 months ago, by [magnole](/forum/user/51891-magnole "View magnole's Profile") [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:1221 | [Last Post](/forum/35-orders-management/891487-shipped-notification-e-mail-not-showing-any-text#275914 "Hello, If you have the issue with all editors, I think it would indicate something related to server security or third party plugins. The email content might be seen as unauthorized content and removed from the data ; so HikaShop would receive an empty value for the email data and it would explain why you got empty emails. We would see to make some improvements in HikaShop in order to handle the fact that the email HTML part could be empty and then check the "text" part in order to see if the email should be canceled or just sent as plain text. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago |
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