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# Profile for Stogilon
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[](/forum/user/52420-stogilon "View Stogilon's Profile")
**[ Offline](/forum/user/52420-stogilon)**
- **User Type:** User
- **Register Date:** 05 Sep 2017
- **Last login:** 2 days 20 hours ago
- **Time Zone:** UTC +0:00
- **Local Time:** 12:01
- **Posts:** 25
- **Profile views:** 158
- **Thank you received:** 3
- **Gender:** Unknown
- **Birthdate:** Unknown
- **Medals:** Hikashop Business
- Posts
# Stogilon's recent posts (25 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/26-product-category-display/908383-categories-icons-zoom#365143) | [categories icons zoom](/forum/26-product-category-display/908383-categories-icons-zoom#365143 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.0.15.0.1 -- PHP version -- : 8.2.20 -- Browser(s) name and version -- : Chrome 126.0.6478.127 How to disable zoom on hover on icon in categories listings ?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 2 years 4 months ago, by [Bender](/forum/user/38688-bender "View Bender's Profile") [Last Post](/forum/26-product-category-display/908383-categories-icons-zoom#365143 "Ah, thank you. Sorry for the oversight. I do see that the Inherit setting is "no" (shown in bold as opposed to "yes"), but when I set each category menu item specifically to "no" it does work. That also fixed the z-index issue with the menu. Thanks again Nicholas.") 1 year 10 months ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:5 Views:684 | [Last Post](/forum/26-product-category-display/908383-categories-icons-zoom#365143 "Ah, thank you. Sorry for the oversight. I do see that the Inherit setting is "no" (shown in bold as opposed to "yes"), but when I set each category menu item specifically to "no" it does work. That also fixed the z-index issue with the menu. Thanks again Nicholas.") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 1 year 10 months ago |
| [](/forum/26-product-category-display/908383-categories-icons-zoom#365140) | [categories icons zoom](/forum/26-product-category-display/908383-categories-icons-zoom#365140 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.0.15.0.1 -- PHP version -- : 8.2.20 -- Browser(s) name and version -- : Chrome 126.0.6478.127 How to disable zoom on hover on icon in categories listings ?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 2 years 4 months ago, by [Bender](/forum/user/38688-bender "View Bender's Profile") [Last Post](/forum/26-product-category-display/908383-categories-icons-zoom#365143 "Ah, thank you. Sorry for the oversight. I do see that the Inherit setting is "no" (shown in bold as opposed to "yes"), but when I set each category menu item specifically to "no" it does work. That also fixed the z-index issue with the menu. Thanks again Nicholas.") 1 year 10 months ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:5 Views:684 | [Last Post](/forum/26-product-category-display/908383-categories-icons-zoom#365143 "Ah, thank you. Sorry for the oversight. I do see that the Inherit setting is "no" (shown in bold as opposed to "yes"), but when I set each category menu item specifically to "no" it does work. That also fixed the z-index issue with the menu. Thanks again Nicholas.") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 1 year 10 months ago |
| [](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770) | [Payment method not available when "free shipping" is used](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found". Can you please help me figure out what setting I am missing? I am using Square payment method.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 3 years 1 month ago, by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") [Last Post](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770 "I didn't even see that section in the payment method! That was it for sure. Thank you!") 3 years 1 month ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:2 Views:674 | [Last Post](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770 "I didn't even see that section in the payment method! That was it for sure. Thank you!") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 3 years 1 month ago |
| [](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355746) | [Payment method not available when "free shipping" is used](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355746 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found". Can you please help me figure out what setting I am missing? I am using Square payment method.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 3 years 1 month ago, by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") [Last Post](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770 "I didn't even see that section in the payment method! That was it for sure. Thank you!") 3 years 1 month ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:2 Views:674 | [Last Post](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770 "I didn't even see that section in the payment method! That was it for sure. Thank you!") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 3 years 1 month ago |
| [](/forum/26-product-category-display/905857-cannot-add-to-cart#349186) | [Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349186 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 3 years 9 months ago, by [triotech](/forum/user/25968-triotech "View triotech's Profile") [Last Post](/forum/26-product-category-display/905857-cannot-add-to-cart#349186 "Thanks, I did try that without success. I'll start a new thread on it. Thank you for your info.") 3 years 9 months ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:4 Views:692 | [Last Post](/forum/26-product-category-display/905857-cannot-add-to-cart#349186 "Thanks, I did try that without success. I'll start a new thread on it. Thank you for your info.") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 3 years 9 months ago |
| [](/forum/26-product-category-display/905857-cannot-add-to-cart#349138) | [Cannot add to cart](/forum/26-product-category-display/905857-cannot-add-to-cart#349138 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.26 -- Browser(s) name and version -- : Firebox and others Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 3 years 9 months ago, by [triotech](/forum/user/25968-triotech "View triotech's Profile") [Last Post](/forum/26-product-category-display/905857-cannot-add-to-cart#349186 "Thanks, I did try that without success. I'll start a new thread on it. Thank you for your info.") 3 years 9 months ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:4 Views:692 | [Last Post](/forum/26-product-category-display/905857-cannot-add-to-cart#349186 "Thanks, I did try that without success. I'll start a new thread on it. Thank you for your info.") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 3 years 9 months ago |
| [](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323844) | [Authorize.net payment was successful, but HikaShop shows it as canceled](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323844 "-- url of the page with the problem -- : makushsnatural.com -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox We received a payment notification from our website (HikaShop) that an order was canceled. When we checked our Authorize.net account, the order was NOT canceled and was process successfully. We contacted the customer and her credit card was charged correctly. Why does HikaShop have the order listed as "canceled"?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") [Last Post](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323932 "Hi, You said that when you had the debug activated, you got " the confirmation of payment from HikaShop,". What is that ? The "payment notification" email sent by Hikashop after the order is confirmed ? Or the "order admin notification" email sent by HikaShop when the order is created ? Was the order status changed to confirmed ? Are all the other orders getting confirmed properly ? It was only one order that was cancelled ? In that case, no need for debug, you won't learn anything regarding that issue from the debug with working payments. Also, you said you got a payment notification email saying that the order was cancelled. What was the email's content ? Could you provide a screenshot ? Also, do you notice anything different between that order and others that could differentiate it from all the others (supposing that the other orders were properly confirmed) ?") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:751 | [Last Post](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323932 "Hi, You said that when you had the debug activated, you got " the confirmation of payment from HikaShop,". What is that ? The "payment notification" email sent by Hikashop after the order is confirmed ? Or the "order admin notification" email sent by HikaShop when the order is created ? Was the order status changed to confirmed ? Are all the other orders getting confirmed properly ? It was only one order that was cancelled ? In that case, no need for debug, you won't learn anything regarding that issue from the debug with working payments. Also, you said you got a payment notification email saying that the order was cancelled. What was the email's content ? Could you provide a screenshot ? Also, do you notice anything different between that order and others that could differentiate it from all the others (supposing that the other orders were properly confirmed) ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago |
| [](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323402) | [Authorize.net payment was successful, but HikaShop shows it as canceled](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323402 "-- url of the page with the problem -- : makushsnatural.com -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox We received a payment notification from our website (HikaShop) that an order was canceled. When we checked our Authorize.net account, the order was NOT canceled and was process successfully. We contacted the customer and her credit card was charged correctly. Why does HikaShop have the order listed as "canceled"?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") [Last Post](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323932 "Hi, You said that when you had the debug activated, you got " the confirmation of payment from HikaShop,". What is that ? The "payment notification" email sent by Hikashop after the order is confirmed ? Or the "order admin notification" email sent by HikaShop when the order is created ? Was the order status changed to confirmed ? Are all the other orders getting confirmed properly ? It was only one order that was cancelled ? In that case, no need for debug, you won't learn anything regarding that issue from the debug with working payments. Also, you said you got a payment notification email saying that the order was cancelled. What was the email's content ? Could you provide a screenshot ? Also, do you notice anything different between that order and others that could differentiate it from all the others (supposing that the other orders were properly confirmed) ?") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:751 | [Last Post](/forum/35-orders-management/900681-authorize-net-payment-was-successful-but-hikashop-shows-it-as-canceled#323932 "Hi, You said that when you had the debug activated, you got " the confirmation of payment from HikaShop,". What is that ? The "payment notification" email sent by Hikashop after the order is confirmed ? Or the "order admin notification" email sent by HikaShop when the order is created ? Was the order status changed to confirmed ? Are all the other orders getting confirmed properly ? It was only one order that was cancelled ? In that case, no need for debug, you won't learn anything regarding that issue from the debug with working payments. Also, you said you got a payment notification email saying that the order was cancelled. What was the email's content ? Could you provide a screenshot ? Also, do you notice anything different between that order and others that could differentiate it from all the others (supposing that the other orders were properly confirmed) ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago |
| [](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301577) | [Customizing API payment (Authorize.net) plugin](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301577 "-- HikaShop version -- : 4.0.1 I am using a payment gateway that does not have a plugin for HikaShop. They do, however, use the same sort of credentials as Authorize.net and have directions to modify the settings needed for Authorize.net to work with their system. I have used the Authorize.net API plugin and entered the credentials they need to make it work for their system with the exception of one thing: the return URL. I have been on the phone for a few hours with the payment gateway (NMI) troubleshooting this issue. After a successful payment processing, you are brought to a page that gives you the option to print your receipt or "click CONTINUE to finish the transaction". The problem is there is no CONTINUE button! The gateway help said this is simply a link back to the website. There is a place in the Authorize.net plugin to add a return URL but for some reason that information is not being brought over to NMI. They are saying that information just isn't coming through like the rest of the information. Why am I on the forums to check this? Because the Authorize.net plugin seems to have a bug. When I first set up the plugin to connect to NMI, I entered DEMO credentials to test the system. When I changed those credentials to the real thing, the DEMO credentials kept coming through along WITH the real credentials. It couldn't let go. I had to start a new API and start with the real credentials to get past that glitch. I can't have shoppers think there is one more step that they are not completing. The sale works, the payment is taken, but they are left thinking there is more to do. Is there an update to the Authorize.net API plugin or some way we can look into this issue? Thanks.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 11 months ago, by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") [Last Post](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301577 "That did the trick Nicolas! "url_finish" worked as opposed to "x_url_finish" The return URL button did not actually show up, but I was able to add some basic html to the thank you message to make it a link back to the site. Not perfect or pretty but it works. Thanks again Nicolas.") 7 years 11 months ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:4 Views:1315 | [Last Post](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301577 "That did the trick Nicolas! "url_finish" worked as opposed to "x_url_finish" The return URL button did not actually show up, but I was able to add some basic html to the thank you message to make it a link back to the site. Not perfect or pretty but it works. Thanks again Nicolas.") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 7 years 11 months ago |
| [](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301522) | [Customizing API payment (Authorize.net) plugin](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301522 "-- HikaShop version -- : 4.0.1 I am using a payment gateway that does not have a plugin for HikaShop. They do, however, use the same sort of credentials as Authorize.net and have directions to modify the settings needed for Authorize.net to work with their system. I have used the Authorize.net API plugin and entered the credentials they need to make it work for their system with the exception of one thing: the return URL. I have been on the phone for a few hours with the payment gateway (NMI) troubleshooting this issue. After a successful payment processing, you are brought to a page that gives you the option to print your receipt or "click CONTINUE to finish the transaction". The problem is there is no CONTINUE button! The gateway help said this is simply a link back to the website. There is a place in the Authorize.net plugin to add a return URL but for some reason that information is not being brought over to NMI. They are saying that information just isn't coming through like the rest of the information. Why am I on the forums to check this? Because the Authorize.net plugin seems to have a bug. When I first set up the plugin to connect to NMI, I entered DEMO credentials to test the system. When I changed those credentials to the real thing, the DEMO credentials kept coming through along WITH the real credentials. It couldn't let go. I had to start a new API and start with the real credentials to get past that glitch. I can't have shoppers think there is one more step that they are not completing. The sale works, the payment is taken, but they are left thinking there is more to do. Is there an update to the Authorize.net API plugin or some way we can look into this issue? Thanks.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 11 months ago, by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") [Last Post](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301577 "That did the trick Nicolas! "url_finish" worked as opposed to "x_url_finish" The return URL button did not actually show up, but I was able to add some basic html to the thank you message to make it a link back to the site. Not perfect or pretty but it works. Thanks again Nicolas.") 7 years 11 months ago by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") | Replies:4 Views:1315 | [Last Post](/forum/29-payment-methods/896382-customizing-api-payment-authorize-net-plugin#301577 "That did the trick Nicolas! "url_finish" worked as opposed to "x_url_finish" The return URL button did not actually show up, but I was able to add some basic html to the thank you message to make it a link back to the site. Not perfect or pretty but it works. Thanks again Nicolas.") by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") 7 years 11 months ago |
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