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- **User Type:** User
- **Register Date:** 20 Sep 2017
- **Last login:** 8 years 9 months ago
- **Time Zone:** UTC +0:00
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- **Posts:** 58
- **Profile views:** 220
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# chellemiller11's recent posts (58 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/26-product-category-display/893668-product-categories-inclusive#287127) | [Product Categories Inclusive?](/forum/26-product-category-display/893668-product-categories-inclusive#287127 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 We are having one issue with a category filter that we've created. We have product categories, subcategories, and products within those subcategories. Here is an example our category layout: We have created category product listings from our main menu. One menu item lists products from all the dog categories and then there are other menu links to product listings just within each dog category (ex Hounds or Terriers). They work fine and the correct products are shown. On each of the product listings pages, we have a category filter. For example, on the Hounds page we have a single dropdown filter to select either Basset hounds or Coon hounds. And the same on the Terrier listings page--we have a filter for Boston Terrier or Russell terrier. These work great! Here's our issue: on the page that lists all the products from all of our categories, we have created a single dropdown category filter for our top level categories --Hounds, Terriers, etc. Our filter is created the same as the other (except the category chosen on the filter is "All Dogs" and "Include Subcategories" is selected. It shows up fine on the product listings page with our six main categories on a single dropdown. All good so far... BUT, when a category is selected from the filter, it says there are no products within that category. For example if "Hound" is chosen, it says there are no products in that category, even though they are products in the subcategories called "Basset Hound" or "Coon Hound". Is that how it is supposed to work? Seems like if a product belongs to a subcategory, it should also belong to the parent category and be shown when filtered for that parent category. If we go back to the product editing page on the back end and put the product in BOTH the "Hound" category and the "Basset Hound" category, then it shows up on the filter. We just assumed if it belongs to the "Basset hound' category it should belong to parent "hound' one as well. Are we missing something here?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/26-product-category-display/893668-product-categories-inclusive#287154 "Hello, The vendor category creation is a setting which can allow you to organise your store automatically with a defined structure. You can make that category visible via a menu to provide your customer a way to see products of the vendors ; but it's sure that it's best if you also let your vendor create their own categories so you will have a real "category tree" where each vendor have it's own organization. It's just a setting for a different way of creating a marketplace. It does not mean that it's useful for everybody. It's up to you to see what you want to do and what features would be useful to achieve your goal. Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:746 | [Last Post](/forum/26-product-category-display/893668-product-categories-inclusive#287154 "Hello, The vendor category creation is a setting which can allow you to organise your store automatically with a defined structure. You can make that category visible via a menu to provide your customer a way to see products of the vendors ; but it's sure that it's best if you also let your vendor create their own categories so you will have a real "category tree" where each vendor have it's own organization. It's just a setting for a different way of creating a marketplace. It does not mean that it's useful for everybody. It's up to you to see what you want to do and what features would be useful to achieve your goal. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
| [](/forum/26-product-category-display/893668-product-categories-inclusive#287041) | [Product Categories Inclusive?](/forum/26-product-category-display/893668-product-categories-inclusive#287041 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 We are having one issue with a category filter that we've created. We have product categories, subcategories, and products within those subcategories. Here is an example our category layout: We have created category product listings from our main menu. One menu item lists products from all the dog categories and then there are other menu links to product listings just within each dog category (ex Hounds or Terriers). They work fine and the correct products are shown. On each of the product listings pages, we have a category filter. For example, on the Hounds page we have a single dropdown filter to select either Basset hounds or Coon hounds. And the same on the Terrier listings page--we have a filter for Boston Terrier or Russell terrier. These work great! Here's our issue: on the page that lists all the products from all of our categories, we have created a single dropdown category filter for our top level categories --Hounds, Terriers, etc. Our filter is created the same as the other (except the category chosen on the filter is "All Dogs" and "Include Subcategories" is selected. It shows up fine on the product listings page with our six main categories on a single dropdown. All good so far... BUT, when a category is selected from the filter, it says there are no products within that category. For example if "Hound" is chosen, it says there are no products in that category, even though they are products in the subcategories called "Basset Hound" or "Coon Hound". Is that how it is supposed to work? Seems like if a product belongs to a subcategory, it should also belong to the parent category and be shown when filtered for that parent category. If we go back to the product editing page on the back end and put the product in BOTH the "Hound" category and the "Basset Hound" category, then it shows up on the filter. We just assumed if it belongs to the "Basset hound' category it should belong to parent "hound' one as well. Are we missing something here?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/26-product-category-display/893668-product-categories-inclusive#287154 "Hello, The vendor category creation is a setting which can allow you to organise your store automatically with a defined structure. You can make that category visible via a menu to provide your customer a way to see products of the vendors ; but it's sure that it's best if you also let your vendor create their own categories so you will have a real "category tree" where each vendor have it's own organization. It's just a setting for a different way of creating a marketplace. It does not mean that it's useful for everybody. It's up to you to see what you want to do and what features would be useful to achieve your goal. Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:746 | [Last Post](/forum/26-product-category-display/893668-product-categories-inclusive#287154 "Hello, The vendor category creation is a setting which can allow you to organise your store automatically with a defined structure. You can make that category visible via a menu to provide your customer a way to see products of the vendors ; but it's sure that it's best if you also let your vendor create their own categories so you will have a real "category tree" where each vendor have it's own organization. It's just a setting for a different way of creating a marketplace. It does not mean that it's useful for everybody. It's up to you to see what you want to do and what features would be useful to achieve your goal. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
| [](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286923) | [Showing Fields from Custom Order Table](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286923 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 Not sure if this is a question or a suggestion--or whether I should ask it in Hikashop or Hikamarket forum... When a vendor is logged in to the front end and goes to the Order Details page in their portal, the layout showing all of the details of the order (including custom fields created in the order table) is not good. The row labels don't line up with the correct information. I'm attaching a screenshot showing the issue. Think this view might be ordermarket / show_block_fields.php It would be great if this was formatted similar to how the order is viewed by a buyer on the Customer order page. The layout of the custom order fields looks fine. (we've attached this screenshot as well showing how it looks fine for a customer) Any suggestions on how to fix this layout on the order page when viewed by a vendor? We've already added some CSS to make the labels that are longer than about 30 px show up on multiple lines instead of being cut off dl.hikam_options > dt { text-overflow: inherit !important; white-space: normal !important; } Any thoughts on how to line up the submitted order field data with the Field label?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286923 "OK. Thanks for the explanation Jerome. Makes sense. Not sure if this will help anyone else, but we fixed it using the following CSS") 8 years 9 months ago by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") | Replies:2 Views:961 | [Last Post](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286923 "OK. Thanks for the explanation Jerome. Makes sense. Not sure if this will help anyone else, but we fixed it using the following CSS") by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") 8 years 9 months ago |
| [](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286831) | [Showing Fields from Custom Order Table](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286831 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 Not sure if this is a question or a suggestion--or whether I should ask it in Hikashop or Hikamarket forum... When a vendor is logged in to the front end and goes to the Order Details page in their portal, the layout showing all of the details of the order (including custom fields created in the order table) is not good. The row labels don't line up with the correct information. I'm attaching a screenshot showing the issue. Think this view might be ordermarket / show_block_fields.php It would be great if this was formatted similar to how the order is viewed by a buyer on the Customer order page. The layout of the custom order fields looks fine. (we've attached this screenshot as well showing how it looks fine for a customer) Any suggestions on how to fix this layout on the order page when viewed by a vendor? We've already added some CSS to make the labels that are longer than about 30 px show up on multiple lines instead of being cut off dl.hikam_options > dt { text-overflow: inherit !important; white-space: normal !important; } Any thoughts on how to line up the submitted order field data with the Field label?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286923 "OK. Thanks for the explanation Jerome. Makes sense. Not sure if this will help anyone else, but we fixed it using the following CSS") 8 years 9 months ago by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") | Replies:2 Views:961 | [Last Post](/forum/35-orders-management/893630-showing-fields-from-custom-order-table#286923 "OK. Thanks for the explanation Jerome. Makes sense. Not sure if this will help anyone else, but we fixed it using the following CSS") by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") 8 years 9 months ago |
| [](/forum/25-install-update/893355-how-do-i-add-a-custom-user-field-to-emails#286690) | [How do I add a custom user field to emails](/forum/25-install-update/893355-how-do-i-add-a-custom-user-field-to-emails#286690 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : Joomla! 2.5.14 -- PHP version -- : 5.6.31 -- Browser(s) name and version -- : firefox 57.0.3 Hi I have added a custom user field which is a society registration number to the user and it appears on all tables etc however I would like to add the field to the notification emails but cannot find any information on how to do so. Any pointers would really help!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 10 months ago, by [liewald](/forum/user/53579-liewald "View liewald's Profile") [Last Post](/forum/25-install-update/893355-how-do-i-add-a-custom-user-field-to-emails#286691 "It would be: {VAR:product.XXX} Note that the tag must be between the tags <!--{START:PRODUCT_LINE}--> and <!--{END:PRODUCT_LINE}--> in the HTML version.") 8 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:958 | [Last Post](/forum/25-install-update/893355-how-do-i-add-a-custom-user-field-to-emails#286691 "It would be: {VAR:product.XXX} Note that the tag must be between the tags and in the HTML version.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 9 months ago |
| [](/forum/27-checkout/893523-checkout-workflow#286406) | [Checkout Workflow](/forum/27-checkout/893523-checkout-workflow#286406 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 We are trying to allow checkout without shipping or payment. Our hope is once a vendor approves the buyer's purchase, they can change the order status to "created" to "confirmed" and the shopper can pay from their user cpanel. We've read a few threads in support ( www.hikashop.com/forum/4-how-to/34945-sh...nt-and-shipping.html ) which state we just need to delete the shipping and payment blocks from the Checkout workflow. We have done that (as shown in the attached screenshot) and have cleared cache and browser. Our issue is that after the shopper agrees to the "terms and conditions" and hits the "Finish" button, it still takes them to PayPal for payment (which is our only payment plugin). Are we missing something?? "Payment of orders not paid immediately" is set to "yes". Do we need another payment plugin enabled other than Paypal adaptive?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/27-checkout/893523-checkout-workflow#286408 "Hi, 1. Then it probably means that you have the "Show only vendor payments" setting activated in your HikaMarket configuration page. 3. That change won't remove the dropdown. However, it will preselect PayPal in it instead of collect on delivery so you can tehn hide it in CSS if you don't want to display it and when the customer click on the pay button, it will use PayPal. Note however that I doubt that the id of your PayPal payment METHOD (in the menu System>Payment methods) is 10158. It must be the id of the plugin, not the id of the payment method as I asked you to use in my previous message.") 8 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:958 | [Last Post](/forum/27-checkout/893523-checkout-workflow#286408 "Hi, 1. Then it probably means that you have the "Show only vendor payments" setting activated in your HikaMarket configuration page. 3. That change won't remove the dropdown. However, it will preselect PayPal in it instead of collect on delivery so you can tehn hide it in CSS if you don't want to display it and when the customer click on the pay button, it will use PayPal. Note however that I doubt that the id of your PayPal payment METHOD (in the menu System>Payment methods) is 10158. It must be the id of the plugin, not the id of the payment method as I asked you to use in my previous message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 9 months ago |
| [](/forum/27-checkout/893523-checkout-workflow#286329) | [Checkout Workflow](/forum/27-checkout/893523-checkout-workflow#286329 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 We are trying to allow checkout without shipping or payment. Our hope is once a vendor approves the buyer's purchase, they can change the order status to "created" to "confirmed" and the shopper can pay from their user cpanel. We've read a few threads in support ( www.hikashop.com/forum/4-how-to/34945-sh...nt-and-shipping.html ) which state we just need to delete the shipping and payment blocks from the Checkout workflow. We have done that (as shown in the attached screenshot) and have cleared cache and browser. Our issue is that after the shopper agrees to the "terms and conditions" and hits the "Finish" button, it still takes them to PayPal for payment (which is our only payment plugin). Are we missing something?? "Payment of orders not paid immediately" is set to "yes". Do we need another payment plugin enabled other than Paypal adaptive?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/27-checkout/893523-checkout-workflow#286408 "Hi, 1. Then it probably means that you have the "Show only vendor payments" setting activated in your HikaMarket configuration page. 3. That change won't remove the dropdown. However, it will preselect PayPal in it instead of collect on delivery so you can tehn hide it in CSS if you don't want to display it and when the customer click on the pay button, it will use PayPal. Note however that I doubt that the id of your PayPal payment METHOD (in the menu System>Payment methods) is 10158. It must be the id of the plugin, not the id of the payment method as I asked you to use in my previous message.") 8 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:958 | [Last Post](/forum/27-checkout/893523-checkout-workflow#286408 "Hi, 1. Then it probably means that you have the "Show only vendor payments" setting activated in your HikaMarket configuration page. 3. That change won't remove the dropdown. However, it will preselect PayPal in it instead of collect on delivery so you can tehn hide it in CSS if you don't want to display it and when the customer click on the pay button, it will use PayPal. Note however that I doubt that the id of your PayPal payment METHOD (in the menu System>Payment methods) is 10158. It must be the id of the plugin, not the id of the payment method as I asked you to use in my previous message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 9 months ago |
| [](/forum/27-checkout/893523-checkout-workflow#286249) | [Checkout Workflow](/forum/27-checkout/893523-checkout-workflow#286249 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 We are trying to allow checkout without shipping or payment. Our hope is once a vendor approves the buyer's purchase, they can change the order status to "created" to "confirmed" and the shopper can pay from their user cpanel. We've read a few threads in support ( www.hikashop.com/forum/4-how-to/34945-sh...nt-and-shipping.html ) which state we just need to delete the shipping and payment blocks from the Checkout workflow. We have done that (as shown in the attached screenshot) and have cleared cache and browser. Our issue is that after the shopper agrees to the "terms and conditions" and hits the "Finish" button, it still takes them to PayPal for payment (which is our only payment plugin). Are we missing something?? "Payment of orders not paid immediately" is set to "yes". Do we need another payment plugin enabled other than Paypal adaptive?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 9 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/27-checkout/893523-checkout-workflow#286408 "Hi, 1. Then it probably means that you have the "Show only vendor payments" setting activated in your HikaMarket configuration page. 3. That change won't remove the dropdown. However, it will preselect PayPal in it instead of collect on delivery so you can tehn hide it in CSS if you don't want to display it and when the customer click on the pay button, it will use PayPal. Note however that I doubt that the id of your PayPal payment METHOD (in the menu System>Payment methods) is 10158. It must be the id of the plugin, not the id of the payment method as I asked you to use in my previous message.") 8 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:958 | [Last Post](/forum/27-checkout/893523-checkout-workflow#286408 "Hi, 1. Then it probably means that you have the "Show only vendor payments" setting activated in your HikaMarket configuration page. 3. That change won't remove the dropdown. However, it will preselect PayPal in it instead of collect on delivery so you can tehn hide it in CSS if you don't want to display it and when the customer click on the pay button, it will use PayPal. Note however that I doubt that the id of your PayPal payment METHOD (in the menu System>Payment methods) is 10158. It must be the id of the plugin, not the id of the payment method as I asked you to use in my previous message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 9 months ago |
| [](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286038) | [Product Creation form does not store info](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286038 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 Hi, using Hikamarket Multivendor 2.0.1 and have an issue with vendors creating new product on front end. This is what happens: 1) Vendor is logged in to front end 2) Create a new product 3) When filling in product fields, if they forget to enter info in a required field and then hit "Save", all info filled in disappears 4) The page reloads and tells them which required fields they forgot (as it should), BUT all the information that they entered previously has disappeared from the form Info should be stored in the form. I can not reproduce this on the back end of the site and I've tried multiple browsers (Firefox and IE) with the same issue. I've tried your DEMO site and it seems fine. It only happens with a logged in vendor trying to enter info into a front end vendor form on my site. Any thoughts?") Category: [Market: Bug Report](/forum/22-market-bug-report) Topic started 8 years 10 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286040 "Hello, That patch I gave you has been integrated into HikaMarket and will be include in the next release. For the previous one, the final patch would be slightly different but the fix would be the same at the end. Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:14 Views:2292 | [Last Post](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286040 "Hello, That patch I gave you has been integrated into HikaMarket and will be include in the next release. For the previous one, the final patch would be slightly different but the fix would be the same at the end. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
| [](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286022) | [Product Creation form does not store info](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286022 "-- url of the page with the problem -- : www.litterpicks.com -- HikaShop version -- : 3.2.2 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 Hi, using Hikamarket Multivendor 2.0.1 and have an issue with vendors creating new product on front end. This is what happens: 1) Vendor is logged in to front end 2) Create a new product 3) When filling in product fields, if they forget to enter info in a required field and then hit "Save", all info filled in disappears 4) The page reloads and tells them which required fields they forgot (as it should), BUT all the information that they entered previously has disappeared from the form Info should be stored in the form. I can not reproduce this on the back end of the site and I've tried multiple browsers (Firefox and IE) with the same issue. I've tried your DEMO site and it seems fine. It only happens with a logged in vendor trying to enter info into a front end vendor form on my site. Any thoughts?") Category: [Market: Bug Report](/forum/22-market-bug-report) Topic started 8 years 10 months ago, by [chellemiller11](/forum/user/52634-chellemiller11 "View chellemiller11's Profile") [Last Post](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286040 "Hello, That patch I gave you has been integrated into HikaMarket and will be include in the next release. For the previous one, the final patch would be slightly different but the fix would be the same at the end. Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:14 Views:2292 | [Last Post](/forum/22-market-bug-report/893418-product-creation-form-does-not-store-info#286040 "Hello, That patch I gave you has been integrated into HikaMarket and will be include in the next release. For the previous one, the final patch would be slightly different but the fix would be the same at the end. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
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