[Skip to main content](#vessel-content) # Profile for trustinghim ## [![trustinghim's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5330-trustinghim "View trustinghim's Profile") **[ Offline](/forum/user/5330-trustinghim)** - **User Type:** User - **Register Date:** 02 Jan 2012 - **Last login:** 14 years 9 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 11:02 - **Posts:** 4 - **Profile views:** 112 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # trustinghim's recent posts (4 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34681) | [Urgent: Authorize.net error 14 response](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34681 "Hello, Using the SIM method in Hika shop directing to Authorize.net, we are encountering an inconsistent error from Authorize.net: As stated, the error is inconsistent. When I confirm payment in Hikashop, it redirects me to the payment processor (Authorize.net) - exactly as it should. When my client confirms payment, he sees the error message shown above. We have gotten mixed results from other visitors: Some arrive on the Authorize.net payment page; others see the error message. Authorize.net tells us that the page is passing several URL variables and that one of them has an error (or is not listed in our relay URLs at Authorize). They said that some of the URLs are correct (which is the reason that it sometimes gets through), but at least one has a problem and that when that is the variable submitted, it fails. I did a quick view source to find what was being submitted for the x_relay_url, and copied and pasted that into Authorize. Can you tell me what other URLs might affect this, how to find out what is being submitted, etc.? You can see the page at: You're welcome to create an account and test it or use "test" and "test" for login. Just cancel or close the Authorize.net page without paying. (That user will be deleted after testing is complete.) Thanks, Teresa") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 14 years 9 months ago, by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") [Last Post](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34737 "Hi, Thank you for your report. HikaShop submits the URL based on the current URL of the user. The problem was that your user URL should have been redirected automatically to the non www URL so that it would have had the correct relay URL. Also, you actually don't have to configure the relay URL on authorize.net as HikaShop sends it to authorize.net each time. That way, you would have avoided that relay URL mismatch error. Indeed, the solutions you found are correct.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:2600 | [Last Post](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34737 "Hi, Thank you for your report. HikaShop submits the URL based on the current URL of the user. The problem was that your user URL should have been redirected automatically to the non www URL so that it would have had the correct relay URL. Also, you actually don't have to configure the relay URL on authorize.net as HikaShop sends it to authorize.net each time. That way, you would have avoided that relay URL mismatch error. Indeed, the solutions you found are correct.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34679) | [Urgent: Authorize.net error 14 response](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34679 "Hello, Using the SIM method in Hika shop directing to Authorize.net, we are encountering an inconsistent error from Authorize.net: As stated, the error is inconsistent. When I confirm payment in Hikashop, it redirects me to the payment processor (Authorize.net) - exactly as it should. When my client confirms payment, he sees the error message shown above. We have gotten mixed results from other visitors: Some arrive on the Authorize.net payment page; others see the error message. Authorize.net tells us that the page is passing several URL variables and that one of them has an error (or is not listed in our relay URLs at Authorize). They said that some of the URLs are correct (which is the reason that it sometimes gets through), but at least one has a problem and that when that is the variable submitted, it fails. I did a quick view source to find what was being submitted for the x_relay_url, and copied and pasted that into Authorize. Can you tell me what other URLs might affect this, how to find out what is being submitted, etc.? You can see the page at: You're welcome to create an account and test it or use "test" and "test" for login. Just cancel or close the Authorize.net page without paying. (That user will be deleted after testing is complete.) Thanks, Teresa") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 14 years 9 months ago, by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") [Last Post](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34737 "Hi, Thank you for your report. HikaShop submits the URL based on the current URL of the user. The problem was that your user URL should have been redirected automatically to the non www URL so that it would have had the correct relay URL. Also, you actually don't have to configure the relay URL on authorize.net as HikaShop sends it to authorize.net each time. That way, you would have avoided that relay URL mismatch error. Indeed, the solutions you found are correct.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:2600 | [Last Post](/forum/3-bug-report/34679-urgent-authorize-net-error-14-response#34737 "Hi, Thank you for your report. HikaShop submits the URL based on the current URL of the user. The problem was that your user URL should have been redirected automatically to the non www URL so that it would have had the correct relay URL. Also, you actually don't have to configure the relay URL on authorize.net as HikaShop sends it to authorize.net each time. That way, you would have avoided that relay URL mismatch error. Indeed, the solutions you found are correct.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34372) | [Payment button not redirecting to Authorize.net](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34372 "Hello, I'm using the standard version. I have Login set to "Yes". My checkout workflow is: login_address,shipping,confirm_cart_status_fields,payment,end It works fine until I click on the "Next" button on the payment page. Then it just goes to the "End" without going to Authorize.net for payment. Site is: www.alabamatalenthunt.com What's wrong? Thanks, Teresa") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 9 months ago, by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") [Last Post](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34372 "Thanks, Nicolas! That solved the problem. :)") 14 years 9 months ago by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") | Replies:2 Views:1139 | [Last Post](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34372 "Thanks, Nicolas! That solved the problem. :)") by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") 14 years 9 months ago | | [](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34267) | [Payment button not redirecting to Authorize.net](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34267 "Hello, I'm using the standard version. I have Login set to "Yes". My checkout workflow is: login_address,shipping,confirm_cart_status_fields,payment,end It works fine until I click on the "Next" button on the payment page. Then it just goes to the "End" without going to Authorize.net for payment. Site is: www.alabamatalenthunt.com What's wrong? Thanks, Teresa") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 9 months ago, by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") [Last Post](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34372 "Thanks, Nicolas! That solved the problem. :)") 14 years 9 months ago by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") | Replies:2 Views:1139 | [Last Post](/forum/4-how-to/34267-payment-button-not-redirecting-to-authorize-net#34372 "Thanks, Nicolas! That solved the problem. :)") by [trustinghim](/forum/user/5330-trustinghim "View trustinghim's Profile") 14 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.195 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)