[Skip to main content](#vessel-content) # Profile for BaptisteG ## [![BaptisteG's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5481-baptisteg "View BaptisteG's Profile") **[ Offline](/forum/user/5481-baptisteg)** - **User Type:** User - **Register Date:** 13 Jan 2012 - **Last login:** 14 years 9 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 22:54 - **Posts:** 5 - **Profile views:** 73 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # BaptisteG's recent posts (5 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485) | [Checkout not working from European countries.](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Hi Everyone, I tried Hikashop component a few month ago, and I'm pretty happy with it. The shop is set up and seems to work fine from North America. One issue though : the component has some troubles with commands from European countries, and maybe others. The bug was reported by some clients who wanted to buy paintings. At first I thought it was a connection or browser problem, but a few people reported it from different countries, and it seems to be a recurrent. Because I live in Canada, there is no (obvious) ways to solve the problem by myself (because I cannot test it, or even see it), maybe someone in this forum may have a clue about what's happening. Maybe I configured something wrong. So here is how customers described the problem (with aproximative translation): "The link to proceed payment doesn't work (I'm guessing it's the "Next" button on the checkout page). Nothing happens, even if the mouse cursor becomes a hand (?). Plus once I'm registered, my name become "Mr. Diagramme Circulaire"("circular diagram")". I research a bit on the internet about that issue, couldn't find anything close enough to my problem. The only thing that made sense was about the rewrite rules of the .htacess file in Joomla, but before going in that direction I wanted to check if there was anything I might be missing. Thanks,") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 6 months ago, by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") 14 years 5 months ago by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") | Replies:6 Views:2837 | [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") 14 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49155) | [Checkout not working from European countries.](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49155 "Hi Everyone, I tried Hikashop component a few month ago, and I'm pretty happy with it. The shop is set up and seems to work fine from North America. One issue though : the component has some troubles with commands from European countries, and maybe others. The bug was reported by some clients who wanted to buy paintings. At first I thought it was a connection or browser problem, but a few people reported it from different countries, and it seems to be a recurrent. Because I live in Canada, there is no (obvious) ways to solve the problem by myself (because I cannot test it, or even see it), maybe someone in this forum may have a clue about what's happening. Maybe I configured something wrong. So here is how customers described the problem (with aproximative translation): "The link to proceed payment doesn't work (I'm guessing it's the "Next" button on the checkout page). Nothing happens, even if the mouse cursor becomes a hand (?). Plus once I'm registered, my name become "Mr. Diagramme Circulaire"("circular diagram")". I research a bit on the internet about that issue, couldn't find anything close enough to my problem. The only thing that made sense was about the rewrite rules of the .htacess file in Joomla, but before going in that direction I wanted to check if there was anything I might be missing. Thanks,") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 6 months ago, by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") 14 years 5 months ago by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") | Replies:6 Views:2837 | [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") 14 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49134) | [Checkout not working from European countries.](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49134 "Hi Everyone, I tried Hikashop component a few month ago, and I'm pretty happy with it. The shop is set up and seems to work fine from North America. One issue though : the component has some troubles with commands from European countries, and maybe others. The bug was reported by some clients who wanted to buy paintings. At first I thought it was a connection or browser problem, but a few people reported it from different countries, and it seems to be a recurrent. Because I live in Canada, there is no (obvious) ways to solve the problem by myself (because I cannot test it, or even see it), maybe someone in this forum may have a clue about what's happening. Maybe I configured something wrong. So here is how customers described the problem (with aproximative translation): "The link to proceed payment doesn't work (I'm guessing it's the "Next" button on the checkout page). Nothing happens, even if the mouse cursor becomes a hand (?). Plus once I'm registered, my name become "Mr. Diagramme Circulaire"("circular diagram")". I research a bit on the internet about that issue, couldn't find anything close enough to my problem. The only thing that made sense was about the rewrite rules of the .htacess file in Joomla, but before going in that direction I wanted to check if there was anything I might be missing. Thanks,") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 6 months ago, by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") 14 years 5 months ago by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") | Replies:6 Views:2837 | [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") 14 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49026) | [Checkout not working from European countries.](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49026 "Hi Everyone, I tried Hikashop component a few month ago, and I'm pretty happy with it. The shop is set up and seems to work fine from North America. One issue though : the component has some troubles with commands from European countries, and maybe others. The bug was reported by some clients who wanted to buy paintings. At first I thought it was a connection or browser problem, but a few people reported it from different countries, and it seems to be a recurrent. Because I live in Canada, there is no (obvious) ways to solve the problem by myself (because I cannot test it, or even see it), maybe someone in this forum may have a clue about what's happening. Maybe I configured something wrong. So here is how customers described the problem (with aproximative translation): "The link to proceed payment doesn't work (I'm guessing it's the "Next" button on the checkout page). Nothing happens, even if the mouse cursor becomes a hand (?). Plus once I'm registered, my name become "Mr. Diagramme Circulaire"("circular diagram")". I research a bit on the internet about that issue, couldn't find anything close enough to my problem. The only thing that made sense was about the rewrite rules of the .htacess file in Joomla, but before going in that direction I wanted to check if there was anything I might be missing. Thanks,") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 6 months ago, by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") 14 years 5 months ago by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") | Replies:6 Views:2837 | [Last Post](/forum/2-general-talk-about-hikashop/49026-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") 14 years 5 months ago | | [](/forum/4-how-to/35450-no-stock-issue-deleted-orders#35450) | [No Stock Issue - Deleted Orders](/forum/4-how-to/35450-no-stock-issue-deleted-orders#35450 "Hi everyone. I'm actually trying to set up the Hikashop component for an Art Gallery website. The component is fine and seems to be working, but I have encountered a few issues. The most important of them is how to get the items to refill their stock when an order is deleted. As I said, it's an art gallery website, so we sell unique products. When I delete an order of an item from the back end of joomla, I have to manually reload the available stock from 0 to 1 for the item to be available for sale. How can I fix this, so that, when an order is deleted the available stock comes back to 1 automatically ? I've already tried to play with the "cart retaining" function, but it does not solve anything. The second issue comes hand to hand with the first one : How do configure the component so that the available stock decrease (from one to zero) only when the command has been PAID and not simply ordered. I don't want a piece of art to be unavailable because one customer wanted to buy it and finally changed his mind before the payment. How can I check within the component that the payment has effectively been made ? I cannot spend my time going back and forth between sites and email address, to check if orders have been completed. If I could solve those two problems I would have the perfect component ;) Thanks,") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 9 months ago, by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") [Last Post](/forum/4-how-to/35450-no-stock-issue-deleted-orders#35468 "Hi, You should not delete the orders but change their status to cancelled. Then, the products quantities will be refilled. You should use the auto cancel orders plugin available in the commercial editions of HikaShop (you will need to configure your cron task for that). The plugin will check periodically for created orders which haven't been paid for a certain period and will automatically cancel them to reclaim the stocks. That way, you still avoid the case where two persons pay for the same item while avoiding the back and forth manual checks of the orders.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:957 | [Last Post](/forum/4-how-to/35450-no-stock-issue-deleted-orders#35468 "Hi, You should not delete the orders but change their status to cancelled. Then, the products quantities will be refilled. You should use the auto cancel orders plugin available in the commercial editions of HikaShop (you will need to configure your cron task for that). The plugin will check periodically for created orders which haven't been paid for a certain period and will automatically cancel them to reclaim the stocks. That way, you still avoid the case where two persons pay for the same item while avoiding the back and forth manual checks of the orders.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.083 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)