[Skip to main content](#vessel-content) # Profile for hkeyzer ## [![hkeyzer's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55622-hkeyzer "View hkeyzer's Profile") **[ Offline](/forum/user/55622-hkeyzer)** - **User Type:** User - **Register Date:** 02 Feb 2018 - **Last login:** 7 months 4 days ago - **Time Zone:** UTC +13:00 - **Local Time:** 08:21 - **Posts:** 36 - **Profile views:** 110 - **Thank you received:** 4 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # hkeyzer's recent posts (36 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371421) | [No Payment methods found - where / how to change this message](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371421 "-- url of the page with the problem -- : safka.co.nz/index.php/cart/checkout/cid-4.html -- HikaShop version -- : 5.1.15 -- Joomla version -- : 3.10.12 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : n/a I want to modify the error message when "No Payments methods found" to "No Payments methods found - ensure minimum order is more than $25." I checked the language overwrites in Joomla - but can not locate it there. Where is this message located? so I can edit it. Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 months 4 days ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371421 "Hi, Issue resolved - found the hikashop "language" overwrites in hikashop configuration settings. Thanks") 7 months 4 days ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:1 Views:309 | [Last Post](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371421 "Hi, Issue resolved - found the hikashop "language" overwrites in hikashop configuration settings. Thanks") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 7 months 4 days ago | | [](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371420) | [No Payment methods found - where / how to change this message](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371420 "-- url of the page with the problem -- : safka.co.nz/index.php/cart/checkout/cid-4.html -- HikaShop version -- : 5.1.15 -- Joomla version -- : 3.10.12 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : n/a I want to modify the error message when "No Payments methods found" to "No Payments methods found - ensure minimum order is more than $25." I checked the language overwrites in Joomla - but can not locate it there. Where is this message located? so I can edit it. Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 months 4 days ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371421 "Hi, Issue resolved - found the hikashop "language" overwrites in hikashop configuration settings. Thanks") 7 months 4 days ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:1 Views:309 | [Last Post](/forum/25-install-update/910434-no-payment-methods-found-where-how-to-change-this-message#371421 "Hi, Issue resolved - found the hikashop "language" overwrites in hikashop configuration settings. Thanks") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 7 months 4 days ago | | [](/forum/25-install-update/909969-thumbnail-not-writeable#369728) | [Thumbnail not writeable?](/forum/25-install-update/909969-thumbnail-not-writeable#369728 "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 3.10.12 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : Firefox - all -- Error-message(debug-mod must be tuned on) -- : Error The folder /home/iuqankvg/public_html/media/com_hikashop/upload/thumbnails/250x250f is not writable Get writable error msg as per attachment. All thumbnail folders persmissions are set to 755.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 months 4 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909969-thumbnail-not-writeable#369732 "Hi, A permission of 755 might not be enough depending on who the owner is. For example, if you copied the upload folder content from a server to another the linux user owner of the folders and files might be the FTP user you used to connect to the FTP server to upload the files and folders. And your website could use a specific user linked to the web server ( apache / nginx ). In such a case, the users being different, it's not the first number which applied but the second or the third. And a "5" won't be enough to write the folders / files, and thus you can get that error. The solution in such a case is to change the owner of the folders / files so that it is the same as the user used by the web server when processing the pages. That way, it will be able to use the "7" permissions, while preventing other users of the server from writing files / folders. If you''re not familiar with all this, it's probably something you want to check with your hosting provider support.") 10 months 4 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:357 | [Last Post](/forum/25-install-update/909969-thumbnail-not-writeable#369732 "Hi, A permission of 755 might not be enough depending on who the owner is. For example, if you copied the upload folder content from a server to another the linux user owner of the folders and files might be the FTP user you used to connect to the FTP server to upload the files and folders. And your website could use a specific user linked to the web server ( apache / nginx ). In such a case, the users being different, it's not the first number which applied but the second or the third. And a "5" won't be enough to write the folders / files, and thus you can get that error. The solution in such a case is to change the owner of the folders / files so that it is the same as the user used by the web server when processing the pages. That way, it will be able to use the "7" permissions, while preventing other users of the server from writing files / folders. If you''re not familiar with all this, it's probably something you want to check with your hosting provider support.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 months 4 weeks ago | | [](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365) | [Updating Joomla site from V3 to V5 how to transfer hikashop to new site.](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.1.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none Hi, The life site safka.co.nz is being updated from joomla v3 to v5. This is being done on a dev site: internet4success.co.nz which I have updated to joomla v5 Both life and dev are using hikashop v5.1.5 Since life site is still receiving orders and customers - how do I go about copying hikashop from life to dev site? I understand I need to: 1/ export "hikashop" tables from live site to dev site. Adjust the table prefix if needed. 2/ Copy images from life site to dev in the following folders: images/com_hikashop/upload and media/com_hikashop/upload/safe There is some confusion on these 2 folders as I get different information depending upon where I am looking. Is this correct am I missing anything? Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") 11 months 4 weeks ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:8 Views:702 | [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 11 months 4 weeks ago | | [](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369350) | [Updating Joomla site from V3 to V5 how to transfer hikashop to new site.](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369350 "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.1.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none Hi, The life site safka.co.nz is being updated from joomla v3 to v5. This is being done on a dev site: internet4success.co.nz which I have updated to joomla v5 Both life and dev are using hikashop v5.1.5 Since life site is still receiving orders and customers - how do I go about copying hikashop from life to dev site? I understand I need to: 1/ export "hikashop" tables from live site to dev site. Adjust the table prefix if needed. 2/ Copy images from life site to dev in the following folders: images/com_hikashop/upload and media/com_hikashop/upload/safe There is some confusion on these 2 folders as I get different information depending upon where I am looking. Is this correct am I missing anything? Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") 11 months 4 weeks ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:8 Views:702 | [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 11 months 4 weeks ago | | [](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369291) | [Updating Joomla site from V3 to V5 how to transfer hikashop to new site.](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369291 "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.1.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none Hi, The life site safka.co.nz is being updated from joomla v3 to v5. This is being done on a dev site: internet4success.co.nz which I have updated to joomla v5 Both life and dev are using hikashop v5.1.5 Since life site is still receiving orders and customers - how do I go about copying hikashop from life to dev site? I understand I need to: 1/ export "hikashop" tables from live site to dev site. Adjust the table prefix if needed. 2/ Copy images from life site to dev in the following folders: images/com_hikashop/upload and media/com_hikashop/upload/safe There is some confusion on these 2 folders as I get different information depending upon where I am looking. Is this correct am I missing anything? Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") 11 months 4 weeks ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:8 Views:702 | [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 11 months 4 weeks ago | | [](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369210) | [Updating Joomla site from V3 to V5 how to transfer hikashop to new site.](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369210 "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.1.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none Hi, The life site safka.co.nz is being updated from joomla v3 to v5. This is being done on a dev site: internet4success.co.nz which I have updated to joomla v5 Both life and dev are using hikashop v5.1.5 Since life site is still receiving orders and customers - how do I go about copying hikashop from life to dev site? I understand I need to: 1/ export "hikashop" tables from live site to dev site. Adjust the table prefix if needed. 2/ Copy images from life site to dev in the following folders: images/com_hikashop/upload and media/com_hikashop/upload/safe There is some confusion on these 2 folders as I get different information depending upon where I am looking. Is this correct am I missing anything? Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") 11 months 4 weeks ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:8 Views:702 | [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 11 months 4 weeks ago | | [](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369132) | [Updating Joomla site from V3 to V5 how to transfer hikashop to new site.](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369132 "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.1.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none Hi, The life site safka.co.nz is being updated from joomla v3 to v5. This is being done on a dev site: internet4success.co.nz which I have updated to joomla v5 Both life and dev are using hikashop v5.1.5 Since life site is still receiving orders and customers - how do I go about copying hikashop from life to dev site? I understand I need to: 1/ export "hikashop" tables from live site to dev site. Adjust the table prefix if needed. 2/ Copy images from life site to dev in the following folders: images/com_hikashop/upload and media/com_hikashop/upload/safe There is some confusion on these 2 folders as I get different information depending upon where I am looking. Is this correct am I missing anything? Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") 11 months 4 weeks ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:8 Views:702 | [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 11 months 4 weeks ago | | [](/forum/25-install-update/908546-hikashop-joomla-php-compatiablity#362872) | [Hikashop / Joomla / PHP compatiablity](/forum/25-install-update/908546-hikashop-joomla-php-compatiablity#362872 "-- HikaShop version -- : 4.7.5 -- Joomla version -- : 3.10.12 -- PHP version -- : 4.7.5 -- Browser(s) name and version -- : firefox 129 -- Error-message(debug-mod must be tuned on) -- : N/A Is there public information available which shows compatibility between hikashop and different versions of Joomla & PHP. I need to continue to run Joomla V3 but want to know what version of hikashop I can upgrade to. Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 years 2 months ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/908546-hikashop-joomla-php-compatiablity#362878 "Hi, The latest version of HikaShop is compatible with Joomla 3, that's not a problem. However, we built HikaShop to be compatible with PHP 5 minimum since 15 years ago. Even Joomla 3 is compatible with PHP 5.3 minimum ( manual.joomla.org/docs/4.4/get-started/technical-requirements/ ). So if you really are using PHP 4.7.5, you won't be able to run Joomla 3, nor will you be able to run HikaShop. However, I suspect that you made a mistake when providing your version of PHP in your message, as you're saying you're already using Joomla 3. In that case, it means that you must be using PHP 5.3 minimum, and thus HikaShop will run fine there too.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:984 | [Last Post](/forum/25-install-update/908546-hikashop-joomla-php-compatiablity#362878 "Hi, The latest version of HikaShop is compatible with Joomla 3, that's not a problem. However, we built HikaShop to be compatible with PHP 5 minimum since 15 years ago. Even Joomla 3 is compatible with PHP 5.3 minimum ( manual.joomla.org/docs/4.4/get-started/technical-requirements/ ). So if you really are using PHP 4.7.5, you won't be able to run Joomla 3, nor will you be able to run HikaShop. However, I suspect that you made a mistake when providing your version of PHP in your message, as you're saying you're already using Joomla 3. In that case, it means that you must be using PHP 5.3 minimum, and thus HikaShop will run fine there too.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/35-orders-management/905447-order-missing-billing-or-shipping-address#347035) | [Order missing billing or shipping address](/forum/35-orders-management/905447-order-missing-billing-or-shipping-address#347035 "-- HikaShop version -- : Business 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : n/a Occasionally an order does not show billing or shipping address, In one case previous orders from same customer do show billing and shipping address. The history associated with the order does not show anything untoward. Regards Henk") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 3 years 11 months ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/35-orders-management/905447-order-missing-billing-or-shipping-address#347037 "Hi, I looked at your checkout and I don't see a way this would happen. It's potentially possible to create an order without an address. For example, if you remove the "login" and "address" views from the checkout, but that's not the case on your website as far as I can see. Or if you create the order from the backend. So you're saying it happened only for one user and all the other orders are fine, is that correct ? Could you open the details of the user in HikaShop ? Do you see addresses linked to him there ? Do you have mass actions ? A mass action could potentially remove the link between an order and an address. Do you have custom plugins or third party plugins integrating with HikaShop ?") 3 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:786 | [Last Post](/forum/35-orders-management/905447-order-missing-billing-or-shipping-address#347037 "Hi, I looked at your checkout and I don't see a way this would happen. It's potentially possible to create an order without an address. For example, if you remove the "login" and "address" views from the checkout, but that's not the case on your website as far as I can see. Or if you create the order from the backend. So you're saying it happened only for one user and all the other orders are fine, is that correct ? Could you open the details of the user in HikaShop ? Do you see addresses linked to him there ? Do you have mass actions ? A mass action could potentially remove the link between an order and an address. Do you have custom plugins or third party plugins integrating with HikaShop ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)