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# Profile for Roger66fr
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[](/forum/user/57627-roger66fr "View Roger66fr's Profile")
**[ Offline](/forum/user/57627-roger66fr)**
- **User Type:** User
- **Register Date:** 18 Oct 2018
- **Last login:** 4 years 11 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 08:52
- **Posts:** 2
- **Profile views:** 43
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# Roger66fr's recent posts (2 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/28-shipping-methods/896114-boxtal-again#299895) | [BOXTAL again](/forum/28-shipping-methods/896114-boxtal-again#299895 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 7.2.11 Hello, I write about Boxtal... I have problem with the credentials. I think. In fact when I save i can't have the "catégorie des produits" item and get the message "Impossible de récupérer la liste des catégories auprès de Envoimoinscher. Veuillez vérifier les informations de connexion que vous avez entré." I look at all written about boxtal. I think that I'm not the only one with that problem. A solution ? thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 2 weeks ago, by [Roger66fr](/forum/user/57627-roger66fr "View Roger66fr's Profile") [Last Post](/forum/28-shipping-methods/896114-boxtal-again#299901 "Hello, Yes, unfortunately, we know that. That's why we do not provide support on that plugin anymore. It is not our mission to do that and your issue is just with your credentials and the type of account (in production or in sandbox). If the plugin can retrieve the categories, then your account is OK. That's all we can tell you because we are not Boxtal and that's not our accounts. We can provide you help regarding HikaShop but our "boxtal" plugin is working good, as long as the account is activate in Boxtal. Regards,") 8 years 2 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:1401 | [Last Post](/forum/28-shipping-methods/896114-boxtal-again#299901 "Hello, Yes, unfortunately, we know that. That's why we do not provide support on that plugin anymore. It is not our mission to do that and your issue is just with your credentials and the type of account (in production or in sandbox). If the plugin can retrieve the categories, then your account is OK. That's all we can tell you because we are not Boxtal and that's not our accounts. We can provide you help regarding HikaShop but our "boxtal" plugin is working good, as long as the account is activate in Boxtal. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 2 weeks ago |
| [](/forum/28-shipping-methods/896114-boxtal-again#299880) | [BOXTAL again](/forum/28-shipping-methods/896114-boxtal-again#299880 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 7.2.11 Hello, I write about Boxtal... I have problem with the credentials. I think. In fact when I save i can't have the "catégorie des produits" item and get the message "Impossible de récupérer la liste des catégories auprès de Envoimoinscher. Veuillez vérifier les informations de connexion que vous avez entré." I look at all written about boxtal. I think that I'm not the only one with that problem. A solution ? thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 2 weeks ago, by [Roger66fr](/forum/user/57627-roger66fr "View Roger66fr's Profile") [Last Post](/forum/28-shipping-methods/896114-boxtal-again#299901 "Hello, Yes, unfortunately, we know that. That's why we do not provide support on that plugin anymore. It is not our mission to do that and your issue is just with your credentials and the type of account (in production or in sandbox). If the plugin can retrieve the categories, then your account is OK. That's all we can tell you because we are not Boxtal and that's not our accounts. We can provide you help regarding HikaShop but our "boxtal" plugin is working good, as long as the account is activate in Boxtal. Regards,") 8 years 2 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:1401 | [Last Post](/forum/28-shipping-methods/896114-boxtal-again#299901 "Hello, Yes, unfortunately, we know that. That's why we do not provide support on that plugin anymore. It is not our mission to do that and your issue is just with your credentials and the type of account (in production or in sandbox). If the plugin can retrieve the categories, then your account is OK. That's all we can tell you because we are not Boxtal and that's not our accounts. We can provide you help regarding HikaShop but our "boxtal" plugin is working good, as long as the account is activate in Boxtal. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 2 weeks ago |
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