[Skip to main content](#vessel-content) # Profile for marcusadamski ## [![marcusadamski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57919-marcusadamski "View marcusadamski's Profile") **[ Offline](/forum/user/57919-marcusadamski)** - **User Type:** User - **Register Date:** 07 Jan 2019 - **Last login:** 3 years 1 week ago - **Time Zone:** UTC +0:00 - **Local Time:** 09:46 - **Posts:** 48 - **Profile views:** 70 - **Thank you received:** 5 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # marcusadamski's recent posts (48 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084) | [HikaShop manual shipping plugin - post code filtering stopped working](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.4 Hi there, Since setting up this website, the ability to offer LOCAL delivery to customers has been working, by using the manual shipping plugin - please see attached for the configurations. However, the shop owner contacted me to say customers are no longer being given the option for local delivery, despite their delivery address matching the criteria. For instance; using the postcode CT15 3ED in the delivery address should provide a Local Delivery Option for £5. No matter which delivery address they use, the online shop now always defaults the fallback: UK nationwide delivery. This Hika configuration has not changed for 4+ months or so, The only change has been a Hikashop upgrade, which I suspect, has broken this functionality. Could you please take a look. Many thanks Marc") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 4 years 10 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "Hi there - I've been playing around with the delivery this morning, and it's started working? Maybe a caching issue. I'll investigate a little more, and get back to this thread. Many thanks") 4 years 10 months ago by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") | Replies:1 Views:711 | [Last Post](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "Hi there - I've been playing around with the delivery this morning, and it's started working? Maybe a caching issue. I'll investigate a little more, and get back to this thread. Many thanks") by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") 4 years 10 months ago | | [](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338083) | [HikaShop manual shipping plugin - post code filtering stopped working](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338083 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.4 Hi there, Since setting up this website, the ability to offer LOCAL delivery to customers has been working, by using the manual shipping plugin - please see attached for the configurations. However, the shop owner contacted me to say customers are no longer being given the option for local delivery, despite their delivery address matching the criteria. For instance; using the postcode CT15 3ED in the delivery address should provide a Local Delivery Option for £5. No matter which delivery address they use, the online shop now always defaults the fallback: UK nationwide delivery. This Hika configuration has not changed for 4+ months or so, The only change has been a Hikashop upgrade, which I suspect, has broken this functionality. Could you please take a look. Many thanks Marc") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 4 years 10 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "Hi there - I've been playing around with the delivery this morning, and it's started working? Maybe a caching issue. I'll investigate a little more, and get back to this thread. Many thanks") 4 years 10 months ago by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") | Replies:1 Views:711 | [Last Post](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "Hi there - I've been playing around with the delivery this morning, and it's started working? Maybe a caching issue. I'll investigate a little more, and get back to this thread. Many thanks") by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") 4 years 10 months ago | | [](/forum/35-orders-management/903294-order-notifications-stopped-working#336227) | [Order notifications stopped working](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.2 -- PHP version -- : 7.4.11 Hi HikaShop, My client took their shop offline from May this year, and re-opened it a few days ago. The only change was to unpublish the shop menu, so orders could not be taken. Until May, the shop was working without a problem. During that time, a Joomla 3.10.2 update was applied and the latest 4.4.3 Hika update. No other configuration changes were made to the website. However, the first few orders after re-opening have not sent out any email notifications to my client (like they used to). Given this site is set to take guest orders, can you please guide me through investigating this issue, before more orders are made. Initially, I need to verify if an order confirmation email was successfully sent to my client (not the customer). How can I do this? In the interim, I've asked my client to thoroughly check his spam / junk folder (just in case). Many thanks Marc") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 1 month ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "My apologies, my client has been difficult to get hold of. The problem has been resolved, so no reply is necessary. Thanking-you.") 5 years 1 month ago by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") | Replies:2 Views:616 | [Last Post](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "My apologies, my client has been difficult to get hold of. The problem has been resolved, so no reply is necessary. Thanking-you.") by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") 5 years 1 month ago | | [](/forum/35-orders-management/903294-order-notifications-stopped-working#336221) | [Order notifications stopped working](/forum/35-orders-management/903294-order-notifications-stopped-working#336221 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.2 -- PHP version -- : 7.4.11 Hi HikaShop, My client took their shop offline from May this year, and re-opened it a few days ago. The only change was to unpublish the shop menu, so orders could not be taken. Until May, the shop was working without a problem. During that time, a Joomla 3.10.2 update was applied and the latest 4.4.3 Hika update. No other configuration changes were made to the website. However, the first few orders after re-opening have not sent out any email notifications to my client (like they used to). Given this site is set to take guest orders, can you please guide me through investigating this issue, before more orders are made. Initially, I need to verify if an order confirmation email was successfully sent to my client (not the customer). How can I do this? In the interim, I've asked my client to thoroughly check his spam / junk folder (just in case). Many thanks Marc") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 1 month ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "My apologies, my client has been difficult to get hold of. The problem has been resolved, so no reply is necessary. Thanking-you.") 5 years 1 month ago by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") | Replies:2 Views:616 | [Last Post](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "My apologies, my client has been difficult to get hold of. The problem has been resolved, so no reply is necessary. Thanking-you.") by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") 5 years 1 month ago | | [](/forum/35-orders-management/903294-order-notifications-stopped-working#336219) | [Order notifications stopped working](/forum/35-orders-management/903294-order-notifications-stopped-working#336219 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.2 -- PHP version -- : 7.4.11 Hi HikaShop, My client took their shop offline from May this year, and re-opened it a few days ago. The only change was to unpublish the shop menu, so orders could not be taken. Until May, the shop was working without a problem. During that time, a Joomla 3.10.2 update was applied and the latest 4.4.3 Hika update. No other configuration changes were made to the website. However, the first few orders after re-opening have not sent out any email notifications to my client (like they used to). Given this site is set to take guest orders, can you please guide me through investigating this issue, before more orders are made. Initially, I need to verify if an order confirmation email was successfully sent to my client (not the customer). How can I do this? In the interim, I've asked my client to thoroughly check his spam / junk folder (just in case). Many thanks Marc") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 1 month ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "My apologies, my client has been difficult to get hold of. The problem has been resolved, so no reply is necessary. Thanking-you.") 5 years 1 month ago by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") | Replies:2 Views:616 | [Last Post](/forum/35-orders-management/903294-order-notifications-stopped-working#336227 "My apologies, my client has been difficult to get hold of. The problem has been resolved, so no reply is necessary. Thanking-you.") by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") 5 years 1 month ago | | [](/forum/25-install-update/902392-4-4-0-upgrade-4-4-1-or-4-4-2#331804) | [4.4.0 upgrade - 4.4.1 or 4.4.2 ?](/forum/25-install-update/902392-4-4-0-upgrade-4-4-1-or-4-4-2#331804 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.26 Hi there, This is the first time I'm upgrading HikaShop. I'm on 4.4.0 - can I upgrade it directly to 4.4.2 or do I need to upgrade to 4.4.1 first? Many thanks, Marc") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 6 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/25-install-update/902392-4-4-0-upgrade-4-4-1-or-4-4-2#331819 "Hi, You can upgrade directly to the 4.4.2, no problem.") 5 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:603 | [Last Post](/forum/25-install-update/902392-4-4-0-upgrade-4-4-1-or-4-4-2#331819 "Hi, You can upgrade directly to the 4.4.2, no problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 6 months ago | | [](/forum/26-product-category-display/902265-adding-options#331227) | [Adding Options](/forum/26-product-category-display/902265-adding-options#331227 "-- HikaShop version -- : 4.4.0 Hi there, I currently have a florist shop with flowers separated into two categories, and consequently displayed using two different menus. Each bouquet has several variants - e.g. size. I would like to add the ability to allow customers to optionally select selection "chocolates" or "wine" etc, when they choose the bouquet. Reading around, it looks like I need to: - create a new "chocolate" product and, say, assign it to a "misc" category - then for each of the bouquet products, add "chocolate" as an option - then repeat for wine etc. Questions: * Is the above simple process what I need? * When using options, will the default configuration allow for the 'extra' product to be completely 'optional' (so the user doesn't have to select it. Like a bolt on option ?). Or would I need to make other changes? * Do I have to manually add these options to each of the bouquets, or is there a way to add these options to a given category. I.e. all items with a "bouquet" category, should include the options x, y, z? * Finally, are the options shown as an additional cost I.e. chocolate +£3.00 Looking to get a good overview of how this would work, before I start making changes to the site. Many thanks for your help, Marc") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 5 years 7 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/26-product-category-display/902265-adding-options#331231 "Hi, 1. You could do it like that. But you could also have only one product with a characteristic with three values (no addition, wine and chocolate) and then add that product as option to the otherproducts. That way, you would get an option dropdown with three choices where the customer can select which of the three he wants for his product. And you could also have only two values in your product option and change the "Product selection method" setting in the configuration to "checkbox". That way, you would have one option with two checkboxes that the user could tic to add the wine and / or the chocolate to the main product. 2. If you add a product without characteristics to another product as an option, the system will automatically display it as a yes/no defaulting to no. So the option will be optionnal. 3. The options have to be added to the products, not to categories. However, in the System>Mass actions menu, you can create a mass action, add a filter on the category, and an action to add the option to the products and when you process the mass action, it will add the option to all the products of that category. 4. Yes, they are shown as additional costs to the products. You can see an example here: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options") 5 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:518 | [Last Post](/forum/26-product-category-display/902265-adding-options#331231 "Hi, 1. You could do it like that. But you could also have only one product with a characteristic with three values (no addition, wine and chocolate) and then add that product as option to the otherproducts. That way, you would get an option dropdown with three choices where the customer can select which of the three he wants for his product. And you could also have only two values in your product option and change the "Product selection method" setting in the configuration to "checkbox". That way, you would have one option with two checkboxes that the user could tic to add the wine and / or the chocolate to the main product. 2. If you add a product without characteristics to another product as an option, the system will automatically display it as a yes/no defaulting to no. So the option will be optionnal. 3. The options have to be added to the products, not to categories. However, in the System>Mass actions menu, you can create a mass action, add a filter on the category, and an action to add the option to the products and when you process the mass action, it will add the option to all the products of that category. 4. Yes, they are shown as additional costs to the products. You can see an example here: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 7 months ago | | [](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330809) | [International purchase, but UK delivery](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330809 "-- HikaShop version -- : 4.4.0 Hello there, I have florist site selling flowers - with flowers created and delivered only within the UK. Payment gateway is Opayo (SagePay). All the shop's displayed prices include UK VAT. Currently, only purchases can be made within the UK - I assume this is controlled by the payment gateway (Opayo Restriction Zone = "United Kingdom"). Recently a couple of customers tried to purchase flowers from the EU and US, but still have them delivered within the UK. I believe the above restriction stopped them from doing this. I have not set up a site allowing international purchases, so I have a couple of questions: - For this UK based florist - if a purchase was made from the US, but still being delivered within the UK, which tax rates apply? - Could the shop be configured so all the prices include UK VAT, allow international purchases, but force the payment in GBP - so the purchaser's card deals with the exchange rate? - 99% of purchases will be from the UK, I would like to know the best and simplest approach to handle the 1% of international purchases. Thanks for your help Marc") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 5 years 8 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330810 "Hi, Maybe you were logged in with a user account with a shipping address outside the UK ? That would explain why, if the tax rule is limited to the UK only.") 5 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1111 | [Last Post](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330810 "Hi, Maybe you were logged in with a user account with a shipping address outside the UK ? That would explain why, if the tax rule is limited to the UK only.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 7 months ago | | [](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330808) | [International purchase, but UK delivery](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330808 "-- HikaShop version -- : 4.4.0 Hello there, I have florist site selling flowers - with flowers created and delivered only within the UK. Payment gateway is Opayo (SagePay). All the shop's displayed prices include UK VAT. Currently, only purchases can be made within the UK - I assume this is controlled by the payment gateway (Opayo Restriction Zone = "United Kingdom"). Recently a couple of customers tried to purchase flowers from the EU and US, but still have them delivered within the UK. I believe the above restriction stopped them from doing this. I have not set up a site allowing international purchases, so I have a couple of questions: - For this UK based florist - if a purchase was made from the US, but still being delivered within the UK, which tax rates apply? - Could the shop be configured so all the prices include UK VAT, allow international purchases, but force the payment in GBP - so the purchaser's card deals with the exchange rate? - 99% of purchases will be from the UK, I would like to know the best and simplest approach to handle the 1% of international purchases. Thanks for your help Marc") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 5 years 8 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330810 "Hi, Maybe you were logged in with a user account with a shipping address outside the UK ? That would explain why, if the tax rule is limited to the UK only.") 5 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1111 | [Last Post](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330810 "Hi, Maybe you were logged in with a user account with a shipping address outside the UK ? That would explain why, if the tax rule is limited to the UK only.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 7 months ago | | [](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330807) | [International purchase, but UK delivery](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330807 "-- HikaShop version -- : 4.4.0 Hello there, I have florist site selling flowers - with flowers created and delivered only within the UK. Payment gateway is Opayo (SagePay). All the shop's displayed prices include UK VAT. Currently, only purchases can be made within the UK - I assume this is controlled by the payment gateway (Opayo Restriction Zone = "United Kingdom"). Recently a couple of customers tried to purchase flowers from the EU and US, but still have them delivered within the UK. I believe the above restriction stopped them from doing this. I have not set up a site allowing international purchases, so I have a couple of questions: - For this UK based florist - if a purchase was made from the US, but still being delivered within the UK, which tax rates apply? - Could the shop be configured so all the prices include UK VAT, allow international purchases, but force the payment in GBP - so the purchaser's card deals with the exchange rate? - 99% of purchases will be from the UK, I would like to know the best and simplest approach to handle the 1% of international purchases. Thanks for your help Marc") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 5 years 8 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") [Last Post](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330810 "Hi, Maybe you were logged in with a user account with a shipping address outside the UK ? That would explain why, if the tax rule is limited to the UK only.") 5 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1111 | [Last Post](/forum/40-taxes/902109-international-purchase-but-uk-delivery#330810 "Hi, Maybe you were logged in with a user account with a shipping address outside the UK ? That would explain why, if the tax rule is limited to the UK only.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 7 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.065 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)