[Skip to main content](#vessel-content) # Profile for softdune ## [![softdune's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58135-softdune "View softdune's Profile") **[ Offline](/forum/user/58135-softdune)** - **User Type:** User - **Register Date:** 28 Feb 2019 - **Last login:** 3 years 10 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 12:45 - **Posts:** 33 - **Profile views:** 46 - **Thank you received:** 2 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # softdune's recent posts (33 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/905324-error-when-displaying-some-product-range-argument-3-step#346443) | [Error when displaying some product: range(): Argument #3 ($step)](/forum/26-product-category-display/905324-error-when-displaying-some-product-range-argument-3-step#346443 "-- url of the page with the problem -- : softdune.com/index.php/fr/orita-amelie/c...1-scrap-paper-amelie -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.25 -- Error-message(debug-mod must be tuned on) -- : range(): Argument #3 ($step) must not exceed the specified range Hi, Since the last days we receive the following error when displaying some product ranges. We had this issue for one category yesterday, but the issue stopped after a while. Now we receive the issue in another category. The issues only appears for logged in users. range(): Argument #3 ($step) must not exceed the specified range Attached the input from debug mode.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 4 years 1 day ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/26-product-category-display/905324-error-when-displaying-some-product-range-argument-3-step#346444 "Hi, The error appears because the minimum quantity configured in the product is higher than the maximum quantity (15 by default) of the quantity dropdown. Now, add the line: $increment = min($increment, $max_quantity); before the line: $r = range($min_quantity, $max_quantity, $increment); in the file /components/com_hikashop/views/product/tmpl/show_quantity.php (two places) and it will avoid the error message, even if the product is not configured properly. We'll add the modification on our end for the next version of HikaShop.") 4 years 21 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:714 | [Last Post](/forum/26-product-category-display/905324-error-when-displaying-some-product-range-argument-3-step#346444 "Hi, The error appears because the minimum quantity configured in the product is higher than the maximum quantity (15 by default) of the quantity dropdown. Now, add the line: $increment = min($increment, $max_quantity); before the line: $r = range($min_quantity, $max_quantity, $increment); in the file /components/com_hikashop/views/product/tmpl/show_quantity.php (two places) and it will avoid the error message, even if the product is not configured properly. We'll add the modification on our end for the next version of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 years 21 hours ago | | [](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588) | [Impossible to add a product to the cart if quantity is the same](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 In previous version of Hikashop a user could 'add' to his cart, now we can only 'change' the qty in the cart. Previously when a user want to add a product to the cart for a product which he added already in the cart, the system was adding to the quantity. Example: The user placed product 123 in his cart for a quantity of 10. When he added again another 10 in his cart, the cart would show a total qty of 20. Current behaviour: If he wants to add another 10 in his cart, the system is saying: 'product not added to the cart' If he selects a different amount, example 25, the system will change the cart qty to 25. (and he can no longer add an additional qty of 25)") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 7 months ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") 4 years 7 months ago by [softdune](/forum/user/58135-softdune "View softdune's Profile") | Replies:7 Views:1119 | [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") by [softdune](/forum/user/58135-softdune "View softdune's Profile") 4 years 7 months ago | | [](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340569) | [Impossible to add a product to the cart if quantity is the same](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340569 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 In previous version of Hikashop a user could 'add' to his cart, now we can only 'change' the qty in the cart. Previously when a user want to add a product to the cart for a product which he added already in the cart, the system was adding to the quantity. Example: The user placed product 123 in his cart for a quantity of 10. When he added again another 10 in his cart, the cart would show a total qty of 20. Current behaviour: If he wants to add another 10 in his cart, the system is saying: 'product not added to the cart' If he selects a different amount, example 25, the system will change the cart qty to 25. (and he can no longer add an additional qty of 25)") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 7 months ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") 4 years 7 months ago by [softdune](/forum/user/58135-softdune "View softdune's Profile") | Replies:7 Views:1119 | [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") by [softdune](/forum/user/58135-softdune "View softdune's Profile") 4 years 7 months ago | | [](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340530) | [Impossible to add a product to the cart if quantity is the same](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340530 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 In previous version of Hikashop a user could 'add' to his cart, now we can only 'change' the qty in the cart. Previously when a user want to add a product to the cart for a product which he added already in the cart, the system was adding to the quantity. Example: The user placed product 123 in his cart for a quantity of 10. When he added again another 10 in his cart, the cart would show a total qty of 20. Current behaviour: If he wants to add another 10 in his cart, the system is saying: 'product not added to the cart' If he selects a different amount, example 25, the system will change the cart qty to 25. (and he can no longer add an additional qty of 25)") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 7 months ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") 4 years 7 months ago by [softdune](/forum/user/58135-softdune "View softdune's Profile") | Replies:7 Views:1119 | [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") by [softdune](/forum/user/58135-softdune "View softdune's Profile") 4 years 7 months ago | | [](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340485) | [Is pop-up mode removed on version 4.4.2?](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340485 "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.27 -- PHP version -- : 7.4.18 -- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 I've old site using hikashop version 4.2.2, under tab Display still have option POpup Mode. But in new site using 4.4.2, that option has been removed?") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 5 years 5 months ago, by [pdutie94](/forum/user/61567-pdutie94 "View pdutie94's Profile") [Last Post](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340489 "Hi, There is no option so far to have this popup disappear after a few seconds. That's only possible if you change the "Display location" setting of the plugin (you'll see the extra settings including one to configure the delay before the notification box is closed). We'll look at adding that capability for the "popup" mode too. Thanks for your feedback.") 4 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1205 | [Last Post](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340489 "Hi, There is no option so far to have this popup disappear after a few seconds. That's only possible if you change the "Display location" setting of the plugin (you'll see the extra settings including one to configure the delay before the notification box is closed). We'll look at adding that capability for the "popup" mode too. Thanks for your feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 years 7 months ago | | [](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340484) | [Impossible to add a product to the cart if quantity is the same](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340484 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 In previous version of Hikashop a user could 'add' to his cart, now we can only 'change' the qty in the cart. Previously when a user want to add a product to the cart for a product which he added already in the cart, the system was adding to the quantity. Example: The user placed product 123 in his cart for a quantity of 10. When he added again another 10 in his cart, the cart would show a total qty of 20. Current behaviour: If he wants to add another 10 in his cart, the system is saying: 'product not added to the cart' If he selects a different amount, example 25, the system will change the cart qty to 25. (and he can no longer add an additional qty of 25)") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 7 months ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") 4 years 7 months ago by [softdune](/forum/user/58135-softdune "View softdune's Profile") | Replies:7 Views:1119 | [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") by [softdune](/forum/user/58135-softdune "View softdune's Profile") 4 years 7 months ago | | [](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340456) | [Impossible to add a product to the cart if quantity is the same](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340456 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 In previous version of Hikashop a user could 'add' to his cart, now we can only 'change' the qty in the cart. Previously when a user want to add a product to the cart for a product which he added already in the cart, the system was adding to the quantity. Example: The user placed product 123 in his cart for a quantity of 10. When he added again another 10 in his cart, the cart would show a total qty of 20. Current behaviour: If he wants to add another 10 in his cart, the system is saying: 'product not added to the cart' If he selects a different amount, example 25, the system will change the cart qty to 25. (and he can no longer add an additional qty of 25)") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 7 months ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") 4 years 7 months ago by [softdune](/forum/user/58135-softdune "View softdune's Profile") | Replies:7 Views:1119 | [Last Post](/forum/35-orders-management/904182-impossible-to-add-a-product-to-the-cart-if-quantity-is-the-same#340588 "Ok. Thanks Nicolas. Works now as expected.") by [softdune](/forum/user/58135-softdune "View softdune's Profile") 4 years 7 months ago | | [](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340455) | [Is pop-up mode removed on version 4.4.2?](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340455 "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.27 -- PHP version -- : 7.4.18 -- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 I've old site using hikashop version 4.2.2, under tab Display still have option POpup Mode. But in new site using 4.4.2, that option has been removed?") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 5 years 5 months ago, by [pdutie94](/forum/user/61567-pdutie94 "View pdutie94's Profile") [Last Post](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340489 "Hi, There is no option so far to have this popup disappear after a few seconds. That's only possible if you change the "Display location" setting of the plugin (you'll see the extra settings including one to configure the delay before the notification box is closed). We'll look at adding that capability for the "popup" mode too. Thanks for your feedback.") 4 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1205 | [Last Post](/forum/4-how-to/902714-is-pop-up-mode-removed-on-version-4-4-2#340489 "Hi, There is no option so far to have this popup disappear after a few seconds. That's only possible if you change the "Display location" setting of the plugin (you'll see the extra settings including one to configure the delay before the notification box is closed). We'll look at adding that capability for the "popup" mode too. Thanks for your feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 years 7 months ago | | [](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336889) | [Error when adding a product to an order](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336889 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.3 -- PHP version -- : 8.0.12 -- Browser(s) name and version -- : Chrome 94.0 -- Error-message(debug-mod must be tuned on) -- : Unsupported operand types: string * string When we add manually a product to a product list we get an error after clicking on Save. This happens with the two options (NEW or SELECT) This error started after upgrading my PHP over the weekend.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 3 days ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336893 "Hi, Thank you for your feedback. I was able to reproduce the problem and added a patch on our end for it. Download again the HikaShop install package on our website and install it on yours and it will add the patch for that problem.") 5 years 2 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:678 | [Last Post](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336893 "Hi, Thank you for your feedback. I was able to reproduce the problem and added a patch on our end for it. Download again the HikaShop install package on our website and install it on yours and it will add the patch for that problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 2 days ago | | [](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336869) | [Error when adding a product to an order](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336869 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.3 -- PHP version -- : 8.0.12 -- Browser(s) name and version -- : Chrome 94.0 -- Error-message(debug-mod must be tuned on) -- : Unsupported operand types: string * string When we add manually a product to a product list we get an error after clicking on Save. This happens with the two options (NEW or SELECT) This error started after upgrading my PHP over the weekend.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 3 days ago, by [softdune](/forum/user/58135-softdune "View softdune's Profile") [Last Post](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336893 "Hi, Thank you for your feedback. I was able to reproduce the problem and added a patch on our end for it. Download again the HikaShop install package on our website and install it on yours and it will add the patch for that problem.") 5 years 2 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:678 | [Last Post](/forum/35-orders-management/903432-error-when-adding-a-product-to-an-order#336893 "Hi, Thank you for your feedback. I was able to reproduce the problem and added a patch on our end for it. Download again the HikaShop install package on our website and install it on yours and it will add the patch for that problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 2 days ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.062 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)