[Skip to main content](#vessel-content) # Profile for usyuse ## [![usyuse's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58404-usyuse "View usyuse's Profile") **[ Offline](/forum/user/58404-usyuse)** - **User Type:** User - **Register Date:** 02 Jun 2019 - **Last login:** 7 years 5 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 02:17 - **Posts:** 7 - **Profile views:** 32 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # usyuse's recent posts (7 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521) | [losing responsivity in RTL sites](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "hello I installed the quickstart of a theme and as soon as I changed the "site language" to RTL, hikashop lost it's responsivity. unfortunately this happens even on Protostar. my friend has pro version of hikashop. I asked him to change the language, the same problem. do you think I should add anything or code or.... to make it responsive in RTL languages? this is the English site on both mobile and tablet: classtop.ir/2.png this is RTL language tablet: classtop.ir/1.png RTL language on mobile: classtop.ir/3.png hope someone help soon. kind regards") Category: [Translation](/forum/10-translation "Coordination of translations of HikaShop") Topic started 7 years 5 months ago, by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") 7 years 5 months ago by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") | Replies:8 Views:2875 | [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") 7 years 5 months ago | | [](/forum/29-payment-methods/897264-hikashop-eway-rapid-payment-plugin-problems#307327) | [HikaShop eWay Rapid payment plugin problems](/forum/29-payment-methods/897264-hikashop-eway-rapid-payment-plugin-problems#307327 "-- url of the page with the problem -- : quollbooks.comau/hikashop-menu-for-products-listing -- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2.16 -- Browser(s) name and version -- : Microsoft Edge 42.17134.1.0 * I have configured HikaShop for a three stage process: Login > Shipping > Payment. The first two stages work well with the Shipping page ending with a [Next] button at the bottom. Clicking the [Next] button shows this page: There are some problems with this page: 1. The button at the bottom is labelled [Finish] but the payment process is not finished - no credit card details have been entered at this stage. Labelling the button "Finish" is confusing to users. Could it be changed to "Next"? 2. Our site is currently configured with only one payment method - credit card payment - so this step is not necessary at all. Could this step be omitted unless two or more payment methods are offered to users? Clicking the [Finish] button (that would be better labelled a [Next] button) shows this page: I have configured the eWay Rapid plugin so that the customer and shipping details are read-only. However, the presentation of this information as a table wrongly suggests to the user that it can be edited. And it distracts attention from the main purpose of this page: to enter credit card details. It is common practice on other sites to list customer details as an "'address block", such as: Mr Try Eway PO Box 167 St Agnes SA 5097 Australia Could that be done, with an Edit button added when configured for editing by the user? When the credit card details are added and the [PAY NOW] button is pressed, the user would expect to be transferred to another page listing the goods ordered, the cost of the goods, the payment received and advice that the balance owing is zero - in other words an invoice/receipt. However the following page does not contain this information - it is like this: On the left, this page says: "Transaction Approved. Payment has been taken." However testing shows that the payment has NOT been taken at this stage. The label on the button (at the top right), namely "FINALISE TRANSACTION" is again misleading. The fact that the button on the previous page was labelled "PAY NOW" suggests to the user that clicking that button is the step that makes the payment - but it doesn't. Users may read the message "Transaction Approved. Payment has been taken.", assume that no further actions are required and ignore the [FINALISE TRANSACTION] button. The result is that no order is generated and no payment is made. Can this be fixed by repacing this page with an invoice/receipt page, as described above? A further problem is that the payment process results in HikaShop generating two emails: - one saying that an order has been created - pay now, - another saying that an order has been completed. Our website accepts only one payment method - payment by credit card. The first email is confusing - the "pay now" email may be read by the user AFTER the payment has been made. Can HikaShop be configured so that, when a credit card payment is completed as the final step in the payment process (as in our case), the first email (order created - "pay now") is NOT sent? In this case only the second email (order completed) is needed. I hope these issues can be addressed so that the payment process is much more user-friendly.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 7 months ago, by [damihyph](/forum/user/58196-damihyph "View damihyph's Profile") [Last Post](/forum/29-payment-methods/897264-hikashop-eway-rapid-payment-plugin-problems#307365 "Hi, @usyuse: To me it sounds like you didn't select your checkout menu item in the "force menu on checkout" setting of the HikaShop configuration. If you do that, you should always go to the correct menu item that you selected there. @damihyph: The modifications to handle properly the back button will be added in the next version of HikaShop. So you'll get them when you update without doing anything. I would recommend to wait for that if you're not confident with PHP. If nevertheless you want to modify the code to handle that as you want, you can see which view file to edit by activating temporarily the "Display view files" setting of the HikaShop configuration and then editing the view via the menu Display>Views. Regarding the URL, it's normal that it is different. On the thank you page, you are on a certain menu item. And on the orders listing, you are on another menu item, so the alias of the menu item used in the URL is different. And if the menu item on the thank you page is not a HikaShop menu item, then the alias becomes "component/hikashop" so that it directs to HikaShop for the display. Now we could potentially do something to search for menu items of the type orders listing, or of the type user control panel to use it instead of the current one. Just that it adds processing for not much benefits.") 7 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:12 Views:1341 | [Last Post](/forum/29-payment-methods/897264-hikashop-eway-rapid-payment-plugin-problems#307365 "Hi, @usyuse: To me it sounds like you didn't select your checkout menu item in the "force menu on checkout" setting of the HikaShop configuration. If you do that, you should always go to the correct menu item that you selected there. @damihyph: The modifications to handle properly the back button will be added in the next version of HikaShop. So you'll get them when you update without doing anything. I would recommend to wait for that if you're not confident with PHP. If nevertheless you want to modify the code to handle that as you want, you can see which view file to edit by activating temporarily the "Display view files" setting of the HikaShop configuration and then editing the view via the menu Display>Views. Regarding the URL, it's normal that it is different. On the thank you page, you are on a certain menu item. And on the orders listing, you are on another menu item, so the alias of the menu item used in the URL is different. And if the menu item on the thank you page is not a HikaShop menu item, then the alias becomes "component/hikashop" so that it directs to HikaShop for the display. Now we could potentially do something to search for menu items of the type orders listing, or of the type user control panel to use it instead of the current one. Just that it adds processing for not much benefits.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 5 months ago | | [](/forum/26-product-category-display/880976-remove-or-disable-urls-with-product-listing#307325) | [Remove or disable URL's with product/listing?](/forum/26-product-category-display/880976-remove-or-disable-urls-with-product-listing#307325 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 Hi, we have several products listing menu items, and we've seen that all these products listing pages show up in search engine results twice: Once as the menu item we created, for example: www.ourwebsite.com/menu But also once with product/listing appended: www.ourwebsite.com/menu/product/listing We would prefer the URL's with product/listing not to exist at all so that it will also not be indexed by search engines. Is there any way to disable those pages with product/listing in the URL? Thanks very much in advance.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 11 months ago, by [GW](/forum/user/33851-gw "View GW's Profile") [Last Post](/forum/26-product-category-display/880976-remove-or-disable-urls-with-product-listing#307345 "Hi, When you have a module with a listing of products/categories, the links have to direct to a listing menu item. You can select which menu item to use in the "menu" setting of the module. If you don't select any menu item, it will try to stay on the current menu item but since your current menu item is a cart menu item, it has to add the product/listing part in the URL so that it knows that it is displaying a product/category and not a cart. So usually, what you want to do is to select your main shop listing menu item in that "menu" setting of your module. That way, instead of "myweb/carts/product/listing" you would get "myweb/shop" or something like that. Also, if you have the "force canonical URLs on listings" setting activated in the HikaShop configuration and that you have a canonical URL entered for your products/categories (recommended for better SEO), then it will use that canonical URL in the module regardless of what you have in the "menu" setting of the module. This will avoid "duplicate content" issues where you have different links pointing to the same page.") 7 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:1751 | [Last Post](/forum/26-product-category-display/880976-remove-or-disable-urls-with-product-listing#307345 "Hi, When you have a module with a listing of products/categories, the links have to direct to a listing menu item. You can select which menu item to use in the "menu" setting of the module. If you don't select any menu item, it will try to stay on the current menu item but since your current menu item is a cart menu item, it has to add the product/listing part in the URL so that it knows that it is displaying a product/category and not a cart. So usually, what you want to do is to select your main shop listing menu item in that "menu" setting of your module. That way, instead of "myweb/carts/product/listing" you would get "myweb/shop" or something like that. Also, if you have the "force canonical URLs on listings" setting activated in the HikaShop configuration and that you have a canonical URL entered for your products/categories (recommended for better SEO), then it will use that canonical URL in the module regardless of what you have in the "menu" setting of the module. This will avoid "duplicate content" issues where you have different links pointing to the same page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 5 months ago | | [](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307324) | [losing responsivity in RTL sites](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307324 "hello I installed the quickstart of a theme and as soon as I changed the "site language" to RTL, hikashop lost it's responsivity. unfortunately this happens even on Protostar. my friend has pro version of hikashop. I asked him to change the language, the same problem. do you think I should add anything or code or.... to make it responsive in RTL languages? this is the English site on both mobile and tablet: classtop.ir/2.png this is RTL language tablet: classtop.ir/1.png RTL language on mobile: classtop.ir/3.png hope someone help soon. kind regards") Category: [Translation](/forum/10-translation "Coordination of translations of HikaShop") Topic started 7 years 5 months ago, by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") 7 years 5 months ago by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") | Replies:8 Views:2875 | [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") 7 years 5 months ago | | [](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307280) | [losing responsivity in RTL sites](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307280 "hello I installed the quickstart of a theme and as soon as I changed the "site language" to RTL, hikashop lost it's responsivity. unfortunately this happens even on Protostar. my friend has pro version of hikashop. I asked him to change the language, the same problem. do you think I should add anything or code or.... to make it responsive in RTL languages? this is the English site on both mobile and tablet: classtop.ir/2.png this is RTL language tablet: classtop.ir/1.png RTL language on mobile: classtop.ir/3.png hope someone help soon. kind regards") Category: [Translation](/forum/10-translation "Coordination of translations of HikaShop") Topic started 7 years 5 months ago, by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") 7 years 5 months ago by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") | Replies:8 Views:2875 | [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") 7 years 5 months ago | | [](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307183) | [losing responsivity in RTL sites](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307183 "hello I installed the quickstart of a theme and as soon as I changed the "site language" to RTL, hikashop lost it's responsivity. unfortunately this happens even on Protostar. my friend has pro version of hikashop. I asked him to change the language, the same problem. do you think I should add anything or code or.... to make it responsive in RTL languages? this is the English site on both mobile and tablet: classtop.ir/2.png this is RTL language tablet: classtop.ir/1.png RTL language on mobile: classtop.ir/3.png hope someone help soon. kind regards") Category: [Translation](/forum/10-translation "Coordination of translations of HikaShop") Topic started 7 years 5 months ago, by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") 7 years 5 months ago by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") | Replies:8 Views:2875 | [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") 7 years 5 months ago | | [](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307164) | [losing responsivity in RTL sites](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307164 "hello I installed the quickstart of a theme and as soon as I changed the "site language" to RTL, hikashop lost it's responsivity. unfortunately this happens even on Protostar. my friend has pro version of hikashop. I asked him to change the language, the same problem. do you think I should add anything or code or.... to make it responsive in RTL languages? this is the English site on both mobile and tablet: classtop.ir/2.png this is RTL language tablet: classtop.ir/1.png RTL language on mobile: classtop.ir/3.png hope someone help soon. kind regards") Category: [Translation](/forum/10-translation "Coordination of translations of HikaShop") Topic started 7 years 5 months ago, by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") 7 years 5 months ago by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") | Replies:8 Views:2875 | [Last Post](/forum/10-translation/897584-losing-responsivity-in-rtl-sites#307521 "Hello Philip thank you for your great help. I couldn't find the exact codes in the template but I wrote some lines in my custom.css to make the width auto. and it worked.! you helped a lot. best regards. Yousef.") by [usyuse](/forum/user/58404-usyuse "View usyuse's Profile") 7 years 5 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.066 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)