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# Profile for chetan-harrier
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- **User Type:** User
- **Register Date:** 15 Jun 2020
- **Last login:** 6 years 1 month ago
- **Time Zone:** UTC +0:00
- **Local Time:** 02:29
- **Posts:** 13
- **Profile views:** 35
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# chetan-harrier's recent posts (13 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323910) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323910 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323855) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323855 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323801) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323801 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323765) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323765 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323741) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323741 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323680) | [Order subtotal is showing incorrect and tax is not adding in order details.](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323680 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are showing unit price on checkout(Unit Price(Excl. GST)) and performing calculation on it. Adding Promocode if applied and GST on Unit Price of the product. Issue is some of the order are created with Product Price(Unit Price) + GST(TAX) and after that user applied discount and GST(Tax). But total amount is stored proper. We are facing this problem with some of the orders. We have searched for this issue and found some difference in the hikashop_order_product table and hikashop_order table. Tax is not saved and tax info is also not available. Please find attached screenshot for more details. Thanks in advance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 2 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") 6 years 1 month ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:12 Views:1049 | [Last Post](/forum/35-orders-management/900750-order-subtotal-is-showing-incorrect-and-tax-is-not-adding-in-order-details#323998 "Hi, Thank you for finding the root cause and providing solution for it.") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 1 month ago |
| [](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322946) | [Taking time to create order in the last step of checkout process.](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322946 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 Stable -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are facing issue while checkout in the last step. Order is not creating and it is only showing spinner in the last step of checkout process. It it taking time to redirect to the next process which is payment gateway. After checkout we are redirecting user to the third party payment gateway url. But it is showing loading with the spinner and after some 20 to 25 minutes it is redirecting to payment page. Please check and let me know any solution to reduce the loading time and the reason why it is taking too much time to create order and redirection. Thanks in advance!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 3 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322946 "Hi, Now it is fixed by changing the firewall inbound configuration on the server. It was due to the firewall setting which does not allow us to send SMTP email and it was loading and loading. We have changed firewall inbound and outbound configuration of our server and it is fixed. Thank you!") 6 years 3 months ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:2 Views:576 | [Last Post](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322946 "Hi, Now it is fixed by changing the firewall inbound configuration on the server. It was due to the firewall setting which does not allow us to send SMTP email and it was loading and loading. We have changed firewall inbound and outbound configuration of our server and it is fixed. Thank you!") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 3 months ago |
| [](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322895) | [Taking time to create order in the last step of checkout process.](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322895 "-- HikaShop version -- : HikaShop Business: 4.3.0 -- Joomla version -- : Joomla! 3.9.19 Stable -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : Google Chrome Hi, We are facing issue while checkout in the last step. Order is not creating and it is only showing spinner in the last step of checkout process. It it taking time to redirect to the next process which is payment gateway. After checkout we are redirecting user to the third party payment gateway url. But it is showing loading with the spinner and after some 20 to 25 minutes it is redirecting to payment page. Please check and let me know any solution to reduce the loading time and the reason why it is taking too much time to create order and redirection. Thanks in advance!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 3 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322946 "Hi, Now it is fixed by changing the firewall inbound configuration on the server. It was due to the firewall setting which does not allow us to send SMTP email and it was loading and loading. We have changed firewall inbound and outbound configuration of our server and it is fixed. Thank you!") 6 years 3 months ago by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") | Replies:2 Views:576 | [Last Post](/forum/27-checkout/900577-taking-time-to-create-order-in-the-last-step-of-checkout-process#322946 "Hi, Now it is fixed by changing the firewall inbound configuration on the server. It was due to the firewall setting which does not allow us to send SMTP email and it was loading and loading. We have changed firewall inbound and outbound configuration of our server and it is fixed. Thank you!") by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") 6 years 3 months ago |
| [](/forum/27-checkout/900304-subtotal-calculation-in-incorrect-for-more-than-one-quantity-of-same-product#321468) | [Subtotal calculation in incorrect for more than one quantity of same product](/forum/27-checkout/900304-subtotal-calculation-in-incorrect-for-more-than-one-quantity-of-same-product#321468 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : Joomla_3.9.19-Stable-Full_Package -- PHP version -- : PHP 7.3 -- Browser(s) name and version -- : Google Chrome Hi, In my checkout process, When I have added more than one quantity of the same product then it is showing incorrect total price and subtotal. Have a look at the screenshot attached. Please share the solution on this. How can I resolve this issue? Thanks in advance!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 4 months ago, by [chetan-harrier](/forum/user/59682-chetan-harrier "View chetan-harrier's Profile") [Last Post](/forum/27-checkout/900304-subtotal-calculation-in-incorrect-for-more-than-one-quantity-of-same-product#321499 "Hi, No. It's just a matter of rounding during the calculations. either you round the price and tax for each product and then multiply that rounded amount. Or you don't round and multiply (so the calculated amount can sometimes be bit bigger) and then the amount is rounded for the display. Both calculations are correct. It's just a matter of what you (or your local tax office) prefers.") 6 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:675 | [Last Post](/forum/27-checkout/900304-subtotal-calculation-in-incorrect-for-more-than-one-quantity-of-same-product#321499 "Hi, No. It's just a matter of rounding during the calculations. either you round the price and tax for each product and then multiply that rounded amount. Or you don't round and multiply (so the calculated amount can sometimes be bit bigger) and then the amount is rounded for the display. Both calculations are correct. It's just a matter of what you (or your local tax office) prefers.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 4 months ago |
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