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# Profile for tommix1987
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[](/forum/user/60454-tommix1987 "View tommix1987's Profile")
**[ Offline](/forum/user/60454-tommix1987)**
- **User Type:** User
- **Register Date:** 28 Nov 2020
- **Last login:** 5 years 11 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 00:40
- **Posts:** 1
- **Profile views:** 29
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# tommix1987's recent posts (1 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/36-reports-statistics/899128-google-analytics-e-commerce-referrals-not-logged-properly#326628) | [Google Analytics E-Commerce Referrals not Logged Properly](/forum/36-reports-statistics/899128-google-analytics-e-commerce-referrals-not-logged-properly#326628 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.3 Not sure if this is on the Hikashop side or GA side. Description of problem: Google analytics reporting lumps all sales on website into the "Other" category. Upon further inspection, 99% of these are logged as "(not set)", implying there's either a lot of users using ad blocker, something is breaking in the direct call or there's some other thing going on with our checkout or GA that's preventing the correct logging. Screenshot of data logged in GA: Screenshot of Hikashop GA plugin: Most other statistics on referral traffic to the site are being tracked properly. The only delta seems to be the actual transactions. E.g., our facebook pixel tracks all traffic from watching ads or viewing our facebook page that get funneled to our website and converts to a sale. This accounts for a large number of sales on our website. By this logic, we should have a large percentage of transactions from Facebook. However, we do not. Any help with this issue or things i should check to T/S would be appreciated. Thanks! Holden") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 9 months ago, by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") [Last Post](/forum/36-reports-statistics/899128-google-analytics-e-commerce-referrals-not-logged-properly#329635 "Hi, Your issue might be related to this thread: www.hikashop.com/forum/payment-methods/9...entation.html#327659 We actually added the patch a few days ago to HikaShop 4.4.1. So if you still have HikaShop 4.4.0 (as we didn't activate yet the auto update for the 4.4.1) then you don't have the patch mentionned there and manually updating to the 4.4.1 by downloading the install package on our website and installing on yours will add the patch and maybe help.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:19 Views:2460 | [Last Post](/forum/36-reports-statistics/899128-google-analytics-e-commerce-referrals-not-logged-properly#329635 "Hi, Your issue might be related to this thread: www.hikashop.com/forum/payment-methods/9...entation.html#327659 We actually added the patch a few days ago to HikaShop 4.4.1. So if you still have HikaShop 4.4.0 (as we didn't activate yet the auto update for the 4.4.1) then you don't have the patch mentionned there and manually updating to the 4.4.1 by downloading the install package on our website and installing on yours will add the patch and maybe help.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago |
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