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# Profile for The Zen Chick
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- **User Type:** User
- **Register Date:** 15 Oct 2021
- **Last login:** 2 years 2 weeks ago
- **Time Zone:** UTC +0:00
- **Local Time:** 14:21
- **Posts:** 24
- **Profile views:** 56
- **Thank you received:** 2
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# The Zen Chick's recent posts (18 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/28-shipping-methods/908323-ups-api-changes#363136) | [UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#363136 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1431 | [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago |
| [](/forum/28-shipping-methods/908323-ups-api-changes#362972) | [UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#362972 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1431 | [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago |
| [](/forum/28-shipping-methods/908323-ups-api-changes#362454) | [UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#362454 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1431 | [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago |
| [](/forum/28-shipping-methods/908323-ups-api-changes#361822) | [UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#361822 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1431 | [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago |
| [](/forum/28-shipping-methods/908323-ups-api-changes#361764) | [UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#361764 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1431 | [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago |
| [](/forum/28-shipping-methods/906275-website-shipping#351130) | [Website shipping](/forum/28-shipping-methods/906275-website-shipping#351130 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 3 years 6 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/906275-website-shipping#351133 "Hi, The USPS plugin doesn't have the setting as far as I remember because it always group the products together.") 3 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:821 | [Last Post](/forum/28-shipping-methods/906275-website-shipping#351133 "Hi, The USPS plugin doesn't have the setting as far as I remember because it always group the products together.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 years 6 months ago |
| [](/forum/28-shipping-methods/906275-website-shipping#351078) | [Website shipping](/forum/28-shipping-methods/906275-website-shipping#351078 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 3 years 6 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/906275-website-shipping#351133 "Hi, The USPS plugin doesn't have the setting as far as I remember because it always group the products together.") 3 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:821 | [Last Post](/forum/28-shipping-methods/906275-website-shipping#351133 "Hi, The USPS plugin doesn't have the setting as far as I remember because it always group the products together.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 years 6 months ago |
| [](/forum/29-payment-methods/904416-authorize-net-issue-the-transaction-was-declined#341659) | [Authorize.net issue: The transaction was declined](/forum/29-payment-methods/904416-authorize-net-issue-the-transaction-was-declined#341659 "-- HikaShop version -- : 4.5.1 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.29 Hi support, I'm having problems with Authorize.net process. After the user clicks pay now on the Authorize.net Payment form. The user gets the message: "The transaction was declined". The credit card used is valid, but even still this message appears. I tested with the test payment and debug turned on, but I got no message on the payment file log. I attached the error message, also the screenshot of the setting on the authorize.net plugin. Please, take a look and let us know why this is happening only with authorize.net.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 4 years 5 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/29-payment-methods/904416-authorize-net-issue-the-transaction-was-declined#341661 "Hi, This error is output by Authorize.net's server. It's a generic error message so it doesn't say exactly what is the problem. However, it's likely it comes from some verification on Authorize.net, like the Address Verification Service (and in this instance, there are some settings in your Authorize.net merchant account to configure it). The best is to check with Authorize.net merchant support since they have access to the details log of what happened for each transaction on their end, which HikaShop and us don't have access to.") 4 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1236 | [Last Post](/forum/29-payment-methods/904416-authorize-net-issue-the-transaction-was-declined#341661 "Hi, This error is output by Authorize.net's server. It's a generic error message so it doesn't say exactly what is the problem. However, it's likely it comes from some verification on Authorize.net, like the Address Verification Service (and in this instance, there are some settings in your Authorize.net merchant account to configure it). The best is to check with Authorize.net merchant support since they have access to the details log of what happened for each transaction on their end, which HikaShop and us don't have access to.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 years 5 months ago |
| [](/forum/35-orders-management/904288-book-order-issue#341080) | [Book Order issue](/forum/35-orders-management/904288-book-order-issue#341080 "-- HikaShop version -- : 4.5.1 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.28 Hi support, I received a PayPal payment notification this morning from the guy below and a notification that he created an account. However, I did not receive any order notification on what he ordered, address, etc. He received the attached but I did not. Also a user, who purchased via Authorize is getting an error message when he tries to pay. The same thing happened to another user and maybe others. PayPal seems to work for payments although I didn’t get the order details notice but Authorize seems to not be working for some reason.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 6 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/35-orders-management/904288-book-order-issue#341082 "Hi, From what I can see, you have set up some URLs in your Authorize.net account which do not match with either the URL of your website or the relay URL sent by HikaShop to Authorize.net and thus Authorize.net refuses the payment request. I would recommend you to check your Authorize.net account settings and if you can't find what is wrong there, contact the Authorize.net support so that they can review your account settings with you.") 4 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:918 | [Last Post](/forum/35-orders-management/904288-book-order-issue#341082 "Hi, From what I can see, you have set up some URLs in your Authorize.net account which do not match with either the URL of your website or the relay URL sent by HikaShop to Authorize.net and thus Authorize.net refuses the payment request. I would recommend you to check your Authorize.net account settings and if you can't find what is wrong there, contact the Authorize.net support so that they can review your account settings with you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 years 6 months ago |
| [](/forum/35-orders-management/904288-book-order-issue#341050) | [Book Order issue](/forum/35-orders-management/904288-book-order-issue#341050 "-- HikaShop version -- : 4.5.1 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.28 Hi support, I received a PayPal payment notification this morning from the guy below and a notification that he created an account. However, I did not receive any order notification on what he ordered, address, etc. He received the attached but I did not. Also a user, who purchased via Authorize is getting an error message when he tries to pay. The same thing happened to another user and maybe others. PayPal seems to work for payments although I didn’t get the order details notice but Authorize seems to not be working for some reason.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 4 years 6 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/35-orders-management/904288-book-order-issue#341082 "Hi, From what I can see, you have set up some URLs in your Authorize.net account which do not match with either the URL of your website or the relay URL sent by HikaShop to Authorize.net and thus Authorize.net refuses the payment request. I would recommend you to check your Authorize.net account settings and if you can't find what is wrong there, contact the Authorize.net support so that they can review your account settings with you.") 4 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:918 | [Last Post](/forum/35-orders-management/904288-book-order-issue#341082 "Hi, From what I can see, you have set up some URLs in your Authorize.net account which do not match with either the URL of your website or the relay URL sent by HikaShop to Authorize.net and thus Authorize.net refuses the payment request. I would recommend you to check your Authorize.net account settings and if you can't find what is wrong there, contact the Authorize.net support so that they can review your account settings with you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 years 6 months ago |
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