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#  Profile for MartinSvejda

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[![MartinSvejda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")

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- **User Type:** User

- **Register Date:** 23 Nov 2021
- **Last login:** 3 years 12 hours ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 02:47

- **Posts:** 23
- **Profile views:** 45
- **Thank you received:** 1

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  MartinSvejda's recent posts  (23 messages )

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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/904524-bank-infos-on-invoice#342228) | [Bank Infos on invoice](/forum/27-checkout/904524-bank-infos-on-invoice#342228 "-- url of the page with the problem -- :   www.crutch-up.ch  -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4.1.4 -- PHP version -- : 7.4.16 -- Browser(s) name and version -- : Chrome  Dear HikaShop-Team  I don't see the bank information on the invoice, which obviously is important. It only says what shipping and payment method. I can add this info manually in brackets after &quot;INVOICE&quot; as payment method (Auf Rechnung in German), but I didn't find it in any of the language files?!? Which I find strange, since And I also thought that earlier I also saw some thankyou text below the invoice, where I would be able to easily add this info!?? See picture 2 (disregard the circles around VAT and total, please).  Thanks for you much appreciated help! Take care, Martin")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 4 years 5 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/27-checkout/904524-bank-infos-on-invoice#342230 "Hi,  By default, the invoice is available after the payment. And that's why the bank information is not included in the invoice. It's however available at the end of the checkout, the email notifications, and if you click on the pay now button of an order not yet paid, if the payment method selected is bank transfer.  To modify the invoice available to you in the backend, you can edit the file order / invoice via the menu Display&gt;Views. There, you can add custom thank you messages at the end of the view file. And regarding the bank transfer information you entered in your payment method, you can use such code:  The code is a copy/paste (and adapted) from the order creation notification (which is sent to the customer and already contain that information) email's preload code you can find in the menu System&gt;Emails.") 4 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:620 | [Last Post](/forum/27-checkout/904524-bank-infos-on-invoice#342230 "Hi,  By default, the invoice is available after the payment. And that's why the bank information is not included in the invoice. It's however available at the end of the checkout, the email notifications, and if you click on the pay now button of an order not yet paid, if the payment method selected is bank transfer.  To modify the invoice available to you in the backend, you can edit the file order / invoice via the menu Display&gt;Views. There, you can add custom thank you messages at the end of the view file. And regarding the bank transfer information you entered in your payment method, you can use such code:  The code is a copy/paste (and adapted) from the order creation notification (which is sent to the customer and already contain that information) email's preload code you can find in the menu System&gt;Emails.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 5 months ago |
| [](/forum/25-install-update/904344-order-update-e-mail-after-price-change#341284) | [Order update e-mail after price change](/forum/25-install-update/904344-order-update-e-mail-after-price-change#341284 "-- url of the page with the problem -- :   www.crutch-up.ch  -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4.16 -- Browser(s) name and version -- : Chrome  Dear HikaShop-Team,  I had to update in an order the prices based on individual agreements, but I couldn't find a &quot;send confirmation via e-mail&quot; after the update, so that the client has the newest one and sees that I made the changes we agreed upon. What I did is open the shipping price infos, not change anything and clicked &quot;Save AND send update&quot;. And now I see in the log, that it confirmed a whole bunch of stuff, not sure if each in every time an e-mail went out?!? : Type Order status Reason User / IP Date Information confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:08 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:06 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:06 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:05 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:05 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:04 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:03 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:03 confirmed &#95;&#95;MartinSvejda&#95;&#95; / 178.39.239.149 2022-05-02 10:02 ayment confirmed Notification automatique de paiement reçue Sandrine Collet / 188.61.174.145 2022-05-02 09:26 creation created Commande créée Sandrine Collet / 188.61.174.145 2022-05-02 09:26  And when doing such manual changes, is there a way to put in the final price INCL. the VAT and it calculates it by itself? Because I had to copy paste the net-prices plus VAT from my products, which is a bit a detour. Plus in the article there are 5 position after the comma, but here I needed only 2...  Thanks and take care, Cheers, Martin")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 6 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/904344-order-update-e-mail-after-price-change#341288 "Hi,  The history of the order only records when the order was changed, and by who and for what reason. It doesn't record what emails were sent. If you want to check that, you need to go in the menu Customers&gt;Emails history. There, you can filter with the order number to get a list of the emails sent for that order and you'll see what was sent.  When you add a product to an order after selecting it from the products listing, it will automatically provide you the price and the taxes. But if you add a product without selecting it, then it's up to you to enter the price and taxes you want. So make sure you use the adequate button on the top right corner of the products listing.  Finally, note that all the prices are stored with 5 decimals in the database. However, when displayed on the frontend, invoice, email notifications,etc they are rounded based on the settings of the currency. That's because for example, sometimes you need to define a price without taxes with more decimals so that when the tax is calculated, the system can end up on the exact rounded amount you wish to display on the frontend.") 4 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:606 | [Last Post](/forum/25-install-update/904344-order-update-e-mail-after-price-change#341288 "Hi,  The history of the order only records when the order was changed, and by who and for what reason. It doesn't record what emails were sent. If you want to check that, you need to go in the menu Customers&gt;Emails history. There, you can filter with the order number to get a list of the emails sent for that order and you'll see what was sent.  When you add a product to an order after selecting it from the products listing, it will automatically provide you the price and the taxes. But if you add a product without selecting it, then it's up to you to enter the price and taxes you want. So make sure you use the adequate button on the top right corner of the products listing.  Finally, note that all the prices are stored with 5 decimals in the database. However, when displayed on the frontend, invoice, email notifications,etc they are rounded based on the settings of the currency. That's because for example, sometimes you need to define a price without taxes with more decimals so that when the tax is calculated, the system can end up on the exact rounded amount you wish to display on the frontend.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 6 months ago |
| [](/forum/26-product-category-display/903946-product-listing-price-display#339276) | [Product Listing - Price display](/forum/26-product-category-display/903946-product-listing-price-display#339276 "-- url of the page with the problem -- : crutch-up.ch  Hi there,  Just a quick question, I have on my &quot;hikashop-menu-for-products-listing&quot;-page the price for buying more than 10 pieces, but I want to display only the base-price per unit. I can't find where to change this.  Thank you for your help, regards and have a great week, Martin")         Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/26-product-category-display/903946-product-listing-price-display#339280 "Hi,  Edit your menu item with the alias &quot;hikashop-menu-for-products-listing&quot; via the joomla menu manager. There, under the &quot;products options&quot; tab, you'll find a setting &quot;which price&quot; that you can use to change that behavior.") 4 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:444 | [Last Post](/forum/26-product-category-display/903946-product-listing-price-display#339280 "Hi,  Edit your menu item with the alias &quot;hikashop-menu-for-products-listing&quot; via the joomla menu manager. There, under the &quot;products options&quot; tab, you'll find a setting &quot;which price&quot; that you can use to change that behavior.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 9 months ago |
| [](/forum/10-translation/903916-no-translation-of-shipping-and-payment-method-in-some-e-mail-confirmations#339134) | [No translation of shipping and payment method in some e-mail confirmations](/forum/10-translation/903916-no-translation-of-shipping-and-payment-method-in-some-e-mail-confirmations#339134 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.6 -- Browser(s) name and version -- : Chrome  Hi, me, again... :-)  I have Falang installed and all works fine, but when I get confirmation e-mails, the shipping and payment method is OK in the creation confirmation and invoice, but remains in German (base language) in the confirmation and shipping e-mail...?! Not sure if this is a Hika-question though...!!? The texts are properly translated, since I get them in the creation e-mail. See pictures. The problem arised for the English and French language. German is obviously OK.  Thank you and have a great day, Martin")         Category: [Translation](/forum/10-translation "Coordination of translations of HikaShop")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/10-translation/903916-no-translation-of-shipping-and-payment-method-in-some-e-mail-confirmations#339169 "Hi,  Falang's translation mechanism works only on the frontend of the website. So if the emails are sent by an action you do on the backend, like changing the status of the order, Falang won't kick in and thus the text won't be translated. For the product names in the email, the name itself is stored with the order when the order is being created and used &quot;as is&quot; in the email so there is no translation ocurring and that's why it works fine. But the shipping/payment method name is dynamically loaded when the email is generated, and that's why you only have the issue with it.  The solution is to not do the translation of these with Falang. Instead, create a new translation override under the Languages tab of the HikaShop configuration. For example: MY&#95;SHIPPING&#95;METHOD=&quot;shipping method name&quot; Then, change the name of the shipping method to MY&#95;SHIPPING&#95;METHOD in the menu System&gt;Shipping methods. That way, the translation mechanism of Joomla will automatically use your translation override for the current language (like the rest of the email content) and it will work on both the backend and the frontend.") 4 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1164 | [Last Post](/forum/10-translation/903916-no-translation-of-shipping-and-payment-method-in-some-e-mail-confirmations#339169 "Hi,  Falang's translation mechanism works only on the frontend of the website. So if the emails are sent by an action you do on the backend, like changing the status of the order, Falang won't kick in and thus the text won't be translated. For the product names in the email, the name itself is stored with the order when the order is being created and used &quot;as is&quot; in the email so there is no translation ocurring and that's why it works fine. But the shipping/payment method name is dynamically loaded when the email is generated, and that's why you only have the issue with it.  The solution is to not do the translation of these with Falang. Instead, create a new translation override under the Languages tab of the HikaShop configuration. For example: MY&#95;SHIPPING&#95;METHOD=&quot;shipping method name&quot; Then, change the name of the shipping method to MY&#95;SHIPPING&#95;METHOD in the menu System&gt;Shipping methods. That way, the translation mechanism of Joomla will automatically use your translation override for the current language (like the rest of the email content) and it will work on both the backend and the frontend.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 9 months ago |
| [](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339064) | [Manual shipping plugin - Free delivery - Double name](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339064 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- Browser(s) name and version -- : Chrome  Dear Hika-Team,  I used yoru manual shipping plugin to create a free shipping option as of X amount. Works perfectly, but when I introduced into the name a description, then I saw in the checkout, that the system seems to have realised that it's for free and it added it's own description, so I had something like &quot;Free delivery! Free shipping!&quot;. Only when I left the description empty, it showed only the default one. No problem so far, BUT at the end of the checkout and on the invoices, it doesn't show any shipping method, since the information is empty. Which it should show that it was a free delivery.  Claro?! :-)  Thank you, Ciao, Martin")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339064 "Merci Philip,  Worked like a charm... :-)  Tout de bon et bonne journée, Martin") 4 years 9 months ago     by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile") | Replies:2  Views:642 | [Last Post](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339064 "Merci Philip,  Worked like a charm... :-)  Tout de bon et bonne journée, Martin") by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")      4 years 9 months ago |
| [](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339041) | [Manual shipping plugin - Free delivery - Double name](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339041 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- Browser(s) name and version -- : Chrome  Dear Hika-Team,  I used yoru manual shipping plugin to create a free shipping option as of X amount. Works perfectly, but when I introduced into the name a description, then I saw in the checkout, that the system seems to have realised that it's for free and it added it's own description, so I had something like &quot;Free delivery! Free shipping!&quot;. Only when I left the description empty, it showed only the default one. No problem so far, BUT at the end of the checkout and on the invoices, it doesn't show any shipping method, since the information is empty. Which it should show that it was a free delivery.  Claro?! :-)  Thank you, Ciao, Martin")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339064 "Merci Philip,  Worked like a charm... :-)  Tout de bon et bonne journée, Martin") 4 years 9 months ago     by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile") | Replies:2  Views:642 | [Last Post](/forum/25-install-update/903896-manual-shipping-plugin-free-delivery-double-name#339064 "Merci Philip,  Worked like a charm... :-)  Tout de bon et bonne journée, Martin") by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")      4 years 9 months ago |
| [](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338827) | [PayPal: Cart not empty and not Thank-you page upon return](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338827 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- Browser(s) name and version -- : Chrome  Hi there, sorry, me again...  I have setup the PayPal plugin, payments are made, e-mails sent etc.. But what doesn't work is, that  A) The shopping cart is not emptied upon return from a succesful PP-payment (the solution of emptying the cart upon creation works, but is not ideal, since it should also work in the case when PP confirms the payment, which obviously works, otherwise no e-mail would be sent). If the payment with PP doesn't succed, I don't want my customers having to refill the cart...  B) I don't get any Hika-Thank-You-Page upon return, which I thought having read is actually foreseen in Hikashop (Not talking about the PP autoreturn function, that doesn't work either, but that's not the issue here). When I return from PP, I land on the product page.  I searched the whole day for solutions, so you are my last resort, again... :-) (on the other hand I will update you if I find errors in the translations...):-)  Take care, Martin")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") 4 years 9 months ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:10  Views:873 | [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") by [Philip](/forum/user/34318-philip "View Philip's Profile")      4 years 9 months ago |
| [](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338823) | [PayPal: Cart not empty and not Thank-you page upon return](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338823 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- Browser(s) name and version -- : Chrome  Hi there, sorry, me again...  I have setup the PayPal plugin, payments are made, e-mails sent etc.. But what doesn't work is, that  A) The shopping cart is not emptied upon return from a succesful PP-payment (the solution of emptying the cart upon creation works, but is not ideal, since it should also work in the case when PP confirms the payment, which obviously works, otherwise no e-mail would be sent). If the payment with PP doesn't succed, I don't want my customers having to refill the cart...  B) I don't get any Hika-Thank-You-Page upon return, which I thought having read is actually foreseen in Hikashop (Not talking about the PP autoreturn function, that doesn't work either, but that's not the issue here). When I return from PP, I land on the product page.  I searched the whole day for solutions, so you are my last resort, again... :-) (on the other hand I will update you if I find errors in the translations...):-)  Take care, Martin")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") 4 years 9 months ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:10  Views:873 | [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") by [Philip](/forum/user/34318-philip "View Philip's Profile")      4 years 9 months ago |
| [](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338822) | [PayPal: Cart not empty and not Thank-you page upon return](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338822 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- Browser(s) name and version -- : Chrome  Hi there, sorry, me again...  I have setup the PayPal plugin, payments are made, e-mails sent etc.. But what doesn't work is, that  A) The shopping cart is not emptied upon return from a succesful PP-payment (the solution of emptying the cart upon creation works, but is not ideal, since it should also work in the case when PP confirms the payment, which obviously works, otherwise no e-mail would be sent). If the payment with PP doesn't succed, I don't want my customers having to refill the cart...  B) I don't get any Hika-Thank-You-Page upon return, which I thought having read is actually foreseen in Hikashop (Not talking about the PP autoreturn function, that doesn't work either, but that's not the issue here). When I return from PP, I land on the product page.  I searched the whole day for solutions, so you are my last resort, again... :-) (on the other hand I will update you if I find errors in the translations...):-)  Take care, Martin")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") 4 years 9 months ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:10  Views:873 | [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") by [Philip](/forum/user/34318-philip "View Philip's Profile")      4 years 9 months ago |
| [](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338792) | [PayPal: Cart not empty and not Thank-you page upon return](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338792 "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- Browser(s) name and version -- : Chrome  Hi there, sorry, me again...  I have setup the PayPal plugin, payments are made, e-mails sent etc.. But what doesn't work is, that  A) The shopping cart is not emptied upon return from a succesful PP-payment (the solution of emptying the cart upon creation works, but is not ideal, since it should also work in the case when PP confirms the payment, which obviously works, otherwise no e-mail would be sent). If the payment with PP doesn't succed, I don't want my customers having to refill the cart...  B) I don't get any Hika-Thank-You-Page upon return, which I thought having read is actually foreseen in Hikashop (Not talking about the PP autoreturn function, that doesn't work either, but that's not the issue here). When I return from PP, I land on the product page.  I searched the whole day for solutions, so you are my last resort, again... :-) (on the other hand I will update you if I find errors in the translations...):-)  Take care, Martin")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 years 9 months ago, by [MartinSvejda](/forum/user/63163-martinsvejda "View MartinSvejda's Profile")       [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") 4 years 9 months ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:10  Views:873 | [Last Post](/forum/25-install-update/903822-paypal-cart-not-empty-and-not-thank-you-page-upon-return#338843 "Hi,  The return link is ok in the data being sent. And if you open the link with your browser, you properly get redirected to the thank you page. So all I can conclude is that PayPal is overriding the return URL and thus it must come from a setting in the PayPal merchant account. Maybe this will help:   www.paypal.com/us/smarthelp/article/how-...o-my-website-faq3651  I would recommend turning off the auto return, since HikaShop will send the return to PayPal, there is no point in setting this in the merchant account. So please check there what the situation is.") by [Philip](/forum/user/34318-philip "View Philip's Profile")      4 years 9 months ago |

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