[Skip to main content](#vessel-content) # Profile for thomas.eilers@gfse.org ## [![thomas.eilers@gfse.org's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") **[ Offline](/forum/user/84383-thomas-eilers-gfse-org)** - **User Type:** User - **Register Date:** 28 Jun 2026 - **Last login:** 4 hours 8 minutes ago - **Time Zone:** UTC +0:00 - **Local Time:** 22:04 - **Posts:** 30 - **Profile views:** 88 - **Thank you received:** 4 - **Gender:** Unknown - **Birthdate:** Unknown - **Medals:** Hikamarket Multivendor Hikaserial Standard Hikashop Business - Posts # thomas.eilers@gfse.org's recent posts (30 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000514) | [Bug report: Incorrect Factur-X XML totals for mixed VAT rates and shipping costs](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000514 "-- Browser(s) name and version -- : Firefox 159.0 Hello, I found another issue with the Factur-X XML generated by the PDF Invoice plugin when an order contains products with different VAT rates. I am using HikaShop with HikaMarket. Test scenario: * Product A: €20.00 gross, VAT 19% * Product B: €79.00 gross, VAT 7% * Shipping: €19.40 gross * Shipping tax calculation: "Automatic taxes: Proportion" Correct amounts in HikaShop and the visible PDF: * Net total: €108.40 * VAT 19%: €3.82 * VAT 7%: €6.18 * Total VAT: €10.00 * Grand total: €118.40 Incorrect amounts in the embedded Factur-X XML: * Net total: €108.40 * VAT 19%: €6.57 * VAT 7%: €5.17 * Total VAT: €11.74 * Grand total: €120.14 The difference is €1.74. I identified the following issue in the XML: The complete net shipping charge of €17.76 is assigned to the 19% VAT category. However, the correct proportional allocation should be: * €3.29 net shipping at 19% VAT * €14.47 net shipping at 7% VAT This would result in the correct total VAT of €10.00 and the correct grand total of €118.40. Could you please investigate and correct the proportional allocation of shipping taxes in the generated Factur-X XML? If you need additional information or an example file, please let me know whether you can provide a private and secure way to share it. Thank you!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 3 days 8 hours ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") 29 minutes ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:44 | [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 29 minutes ago | | [](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000492) | [Bug report: Incorrect Factur-X XML totals for mixed VAT rates and shipping costs](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000492 "-- Browser(s) name and version -- : Firefox 159.0 Hello, I found another issue with the Factur-X XML generated by the PDF Invoice plugin when an order contains products with different VAT rates. I am using HikaShop with HikaMarket. Test scenario: * Product A: €20.00 gross, VAT 19% * Product B: €79.00 gross, VAT 7% * Shipping: €19.40 gross * Shipping tax calculation: "Automatic taxes: Proportion" Correct amounts in HikaShop and the visible PDF: * Net total: €108.40 * VAT 19%: €3.82 * VAT 7%: €6.18 * Total VAT: €10.00 * Grand total: €118.40 Incorrect amounts in the embedded Factur-X XML: * Net total: €108.40 * VAT 19%: €6.57 * VAT 7%: €5.17 * Total VAT: €11.74 * Grand total: €120.14 The difference is €1.74. I identified the following issue in the XML: The complete net shipping charge of €17.76 is assigned to the 19% VAT category. However, the correct proportional allocation should be: * €3.29 net shipping at 19% VAT * €14.47 net shipping at 7% VAT This would result in the correct total VAT of €10.00 and the correct grand total of €118.40. Could you please investigate and correct the proportional allocation of shipping taxes in the generated Factur-X XML? If you need additional information or an example file, please let me know whether you can provide a private and secure way to share it. Thank you!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 3 days 8 hours ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") 29 minutes ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:44 | [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 29 minutes ago | | [](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000469) | [Bug report: Incorrect Factur-X XML totals for mixed VAT rates and shipping costs](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000469 "-- Browser(s) name and version -- : Firefox 159.0 Hello, I found another issue with the Factur-X XML generated by the PDF Invoice plugin when an order contains products with different VAT rates. I am using HikaShop with HikaMarket. Test scenario: * Product A: €20.00 gross, VAT 19% * Product B: €79.00 gross, VAT 7% * Shipping: €19.40 gross * Shipping tax calculation: "Automatic taxes: Proportion" Correct amounts in HikaShop and the visible PDF: * Net total: €108.40 * VAT 19%: €3.82 * VAT 7%: €6.18 * Total VAT: €10.00 * Grand total: €118.40 Incorrect amounts in the embedded Factur-X XML: * Net total: €108.40 * VAT 19%: €6.57 * VAT 7%: €5.17 * Total VAT: €11.74 * Grand total: €120.14 The difference is €1.74. I identified the following issue in the XML: The complete net shipping charge of €17.76 is assigned to the 19% VAT category. However, the correct proportional allocation should be: * €3.29 net shipping at 19% VAT * €14.47 net shipping at 7% VAT This would result in the correct total VAT of €10.00 and the correct grand total of €118.40. Could you please investigate and correct the proportional allocation of shipping taxes in the generated Factur-X XML? If you need additional information or an example file, please let me know whether you can provide a private and secure way to share it. Thank you!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 3 days 8 hours ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") 29 minutes ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:44 | [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 29 minutes ago | | [](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url#100000457) | [HikaShop 6.7.1 – VIES VAT validation fails due to HTTP WSDL URL](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url#100000457 "-- Browser(s) name and version -- : Firefox 159.0 Hello, We discovered an issue with the online VAT number validation in HikaShop 6.7.1. Although the PHP SOAP extension is installed and enabled, the VIES validation failed with the following error: The error occurred in: The problem: HikaShop accepted fictitious VAT numbers such as and because the online validation failed and only the number format was checked. This is particularly problematic because customers could receive VAT exemptions using invalid VAT numbers. Our solution: We changed the WSDL URL in the vat.php from: to: After this modification, the validation works correctly: * → Rejected * → Rejected * Genuine, valid Austrian VAT number → Accepted Could you please include this HTTPS correction in an upcoming HikaShop update? It would also be helpful to review the fallback behavior when the VIES service is unavailable, as accepting unverified VAT numbers may result in incorrect tax exemptions. Thank you for your support. Best regards,") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 3 days 1 hour ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url#100000460 "-- Browser(s) name and version -- : Firefox 159.0 Hello, We discovered an issue with the online VAT number validation in HikaShop 6.7.1. Although the PHP SOAP extension is installed and enabled, the VIES validation failed with the following error: The error occurred in: The problem: HikaShop accepted fictitious VAT numbers such as and because the online validation failed and only the number format was checked. This is particularly problematic because customers could receive VAT exemptions using invalid VAT numbers. Our solution: We changed the WSDL URL in the vat.php from: to: After this modification, the validation works correctly: * → Rejected * → Rejected * Genuine, valid Austrian VAT number → Accepted Could you please include this HTTPS correction in an upcoming HikaShop update? It would also be helpful to review the fallback behavior when the VIES service is unavailable, as accepting unverified VAT numbers may result in incorrect tax exemptions. Thank you for your support. Best regards,") 2 days 23 hours ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:0 Views:39 | [Last Post](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url#100000460 "-- Browser(s) name and version -- : Firefox 159.0 Hello, We discovered an issue with the online VAT number validation in HikaShop 6.7.1. Although the PHP SOAP extension is installed and enabled, the VIES validation failed with the following error: The error occurred in: The problem: HikaShop accepted fictitious VAT numbers such as and because the online validation failed and only the number format was checked. This is particularly problematic because customers could receive VAT exemptions using invalid VAT numbers. Our solution: We changed the WSDL URL in the vat.php from: to: After this modification, the validation works correctly: * → Rejected * → Rejected * Genuine, valid Austrian VAT number → Accepted Could you please include this HTTPS correction in an upcoming HikaShop update? It would also be helpful to review the fallback behavior when the VIES service is unavailable, as accepting unverified VAT numbers may result in incorrect tax exemptions. Thank you for your support. Best regards,") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 2 days 23 hours ago | | [](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000455) | [Bug report: Incorrect Factur-X XML totals for mixed VAT rates and shipping costs](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000455 "-- Browser(s) name and version -- : Firefox 159.0 Hello, I found another issue with the Factur-X XML generated by the PDF Invoice plugin when an order contains products with different VAT rates. I am using HikaShop with HikaMarket. Test scenario: * Product A: €20.00 gross, VAT 19% * Product B: €79.00 gross, VAT 7% * Shipping: €19.40 gross * Shipping tax calculation: "Automatic taxes: Proportion" Correct amounts in HikaShop and the visible PDF: * Net total: €108.40 * VAT 19%: €3.82 * VAT 7%: €6.18 * Total VAT: €10.00 * Grand total: €118.40 Incorrect amounts in the embedded Factur-X XML: * Net total: €108.40 * VAT 19%: €6.57 * VAT 7%: €5.17 * Total VAT: €11.74 * Grand total: €120.14 The difference is €1.74. I identified the following issue in the XML: The complete net shipping charge of €17.76 is assigned to the 19% VAT category. However, the correct proportional allocation should be: * €3.29 net shipping at 19% VAT * €14.47 net shipping at 7% VAT This would result in the correct total VAT of €10.00 and the correct grand total of €118.40. Could you please investigate and correct the proportional allocation of shipping taxes in the generated Factur-X XML? If you need additional information or an example file, please let me know whether you can provide a private and secure way to share it. Thank you!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 3 days 8 hours ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") 29 minutes ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:44 | [Last Post](/forum/30-integrations/100000086-bug-report-incorrect-factur-x-xml-totals-for-mixed-vat-rates-and-shipping-costs#100000515 "Hello, Thank you once again for your quick response and the update to version 5.2.16! 1. Different tax treatment per vendor – WORKING! We installed version 5.2.16 and configured the new setting individually for both vendors. We also updated our customized with the new code. To verify the vendor-specific configuration, we set the global plugin option to "Services: reverse charge" while keeping "Goods: intra-Community supply or export" for the goods vendor. The test was successful: * The PDF displays the correct intra-Community supply exemption notice. * The embedded Factur-X XML contains category K. * The exemption reason code is VATEX-EU-IC. * The amounts and VAT totals are correct. The vendor-specific setting therefore works correctly in both the PDF and the Factur-X XML. Thank you very much for implementing this feature! 2. Delivery date – still missing We regenerated the test invoice after installing version 5.2.16 and examined the embedded Factur-X XML again. The invoice uses the EN16931 profile. However, contains only . The following elements are still missing: * * There is also no invoicing period  You mentioned that the plugin automatically uses the invoice date as the delivery date. Is there an additional setting we need to enable, or could this be an issue in the XML generation? Thank you again for your excellent support and your patience with our detailed testing! Kind regards, Thomas") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 29 minutes ago | | [](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378) | [Incorrect VAT and net totals in reports](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "-- Browser(s) name and version -- : Firefox 158.0 Hi, We are using HikaShop Business 6.5.0 and would like to create a reliable accounting report showing the following totals for a selected period: * Gross sales (including VAT) * Net sales (excluding VAT) * VAT amount We configured a report using the "Table" display type with three rows: Sales including VAT, Sales excluding VAT, and Taxes. However, the calculated totals do not match the actual order data. For October 2026, we get the following results: Amount HikaShop Report Actual Order Data                 Gross                                        €51,360.10                                            €51,360.10 Net €40,536.81 €43,159.75 VAT €10,823.29 €8,200.35 We verified the actual VAT amount using the order CSV export and the HikaShop tax management overview. It appears that the report calculates VAT before deducting coupons and discounts, while the gross sales amount correctly reflects these deductions. Our questions: * Is there a way to configure HikaShop reports so that gross, net, and VAT totals are calculated correctly after coupons and discounts? * Is this a known issue in HikaShop Business 6.5.0? * Is there an existing HikaShop feature or extension that provides a consolidated accounting report with all three totals? * Can such a report be displayed directly in the HikaShop backend with date range and order status filters? We would prefer a solution using standard HikaShop functionality, without custom PHP modifications to our production website. Thank you for your assistance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 2 weeks 2 days ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") 1 week 3 days ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:122 | [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 1 week 3 days ago | | [](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000375) | [Incorrect VAT and net totals in reports](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000375 "-- Browser(s) name and version -- : Firefox 158.0 Hi, We are using HikaShop Business 6.5.0 and would like to create a reliable accounting report showing the following totals for a selected period: * Gross sales (including VAT) * Net sales (excluding VAT) * VAT amount We configured a report using the "Table" display type with three rows: Sales including VAT, Sales excluding VAT, and Taxes. However, the calculated totals do not match the actual order data. For October 2026, we get the following results: Amount HikaShop Report Actual Order Data                 Gross                                        €51,360.10                                            €51,360.10 Net €40,536.81 €43,159.75 VAT €10,823.29 €8,200.35 We verified the actual VAT amount using the order CSV export and the HikaShop tax management overview. It appears that the report calculates VAT before deducting coupons and discounts, while the gross sales amount correctly reflects these deductions. Our questions: * Is there a way to configure HikaShop reports so that gross, net, and VAT totals are calculated correctly after coupons and discounts? * Is this a known issue in HikaShop Business 6.5.0? * Is there an existing HikaShop feature or extension that provides a consolidated accounting report with all three totals? * Can such a report be displayed directly in the HikaShop backend with date range and order status filters? We would prefer a solution using standard HikaShop functionality, without custom PHP modifications to our production website. Thank you for your assistance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 2 weeks 2 days ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") 1 week 3 days ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:122 | [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 1 week 3 days ago | | [](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000372) | [Incorrect VAT and net totals in reports](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000372 "-- Browser(s) name and version -- : Firefox 158.0 Hi, We are using HikaShop Business 6.5.0 and would like to create a reliable accounting report showing the following totals for a selected period: * Gross sales (including VAT) * Net sales (excluding VAT) * VAT amount We configured a report using the "Table" display type with three rows: Sales including VAT, Sales excluding VAT, and Taxes. However, the calculated totals do not match the actual order data. For October 2026, we get the following results: Amount HikaShop Report Actual Order Data                 Gross                                        €51,360.10                                            €51,360.10 Net €40,536.81 €43,159.75 VAT €10,823.29 €8,200.35 We verified the actual VAT amount using the order CSV export and the HikaShop tax management overview. It appears that the report calculates VAT before deducting coupons and discounts, while the gross sales amount correctly reflects these deductions. Our questions: * Is there a way to configure HikaShop reports so that gross, net, and VAT totals are calculated correctly after coupons and discounts? * Is this a known issue in HikaShop Business 6.5.0? * Is there an existing HikaShop feature or extension that provides a consolidated accounting report with all three totals? * Can such a report be displayed directly in the HikaShop backend with date range and order status filters? We would prefer a solution using standard HikaShop functionality, without custom PHP modifications to our production website. Thank you for your assistance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 2 weeks 2 days ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") 1 week 3 days ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:122 | [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 1 week 3 days ago | | [](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000348) | [Incorrect VAT and net totals in reports](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000348 "-- Browser(s) name and version -- : Firefox 158.0 Hi, We are using HikaShop Business 6.5.0 and would like to create a reliable accounting report showing the following totals for a selected period: * Gross sales (including VAT) * Net sales (excluding VAT) * VAT amount We configured a report using the "Table" display type with three rows: Sales including VAT, Sales excluding VAT, and Taxes. However, the calculated totals do not match the actual order data. For October 2026, we get the following results: Amount HikaShop Report Actual Order Data                 Gross                                        €51,360.10                                            €51,360.10 Net €40,536.81 €43,159.75 VAT €10,823.29 €8,200.35 We verified the actual VAT amount using the order CSV export and the HikaShop tax management overview. It appears that the report calculates VAT before deducting coupons and discounts, while the gross sales amount correctly reflects these deductions. Our questions: * Is there a way to configure HikaShop reports so that gross, net, and VAT totals are calculated correctly after coupons and discounts? * Is this a known issue in HikaShop Business 6.5.0? * Is there an existing HikaShop feature or extension that provides a consolidated accounting report with all three totals? * Can such a report be displayed directly in the HikaShop backend with date range and order status filters? We would prefer a solution using standard HikaShop functionality, without custom PHP modifications to our production website. Thank you for your assistance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 2 weeks 2 days ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") 1 week 3 days ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:122 | [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 1 week 3 days ago | | [](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000318) | [Incorrect VAT and net totals in reports](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000318 "-- Browser(s) name and version -- : Firefox 158.0 Hi, We are using HikaShop Business 6.5.0 and would like to create a reliable accounting report showing the following totals for a selected period: * Gross sales (including VAT) * Net sales (excluding VAT) * VAT amount We configured a report using the "Table" display type with three rows: Sales including VAT, Sales excluding VAT, and Taxes. However, the calculated totals do not match the actual order data. For October 2026, we get the following results: Amount HikaShop Report Actual Order Data                 Gross                                        €51,360.10                                            €51,360.10 Net €40,536.81 €43,159.75 VAT €10,823.29 €8,200.35 We verified the actual VAT amount using the order CSV export and the HikaShop tax management overview. It appears that the report calculates VAT before deducting coupons and discounts, while the gross sales amount correctly reflects these deductions. Our questions: * Is there a way to configure HikaShop reports so that gross, net, and VAT totals are calculated correctly after coupons and discounts? * Is this a known issue in HikaShop Business 6.5.0? * Is there an existing HikaShop feature or extension that provides a consolidated accounting report with all three totals? * Can such a report be displayed directly in the HikaShop backend with date range and order status filters? We would prefer a solution using standard HikaShop functionality, without custom PHP modifications to our production website. Thank you for your assistance!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 2 weeks 2 days ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") 1 week 3 days ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:6 Views:122 | [Last Post](/forum/35-orders-management/100000059-incorrect-vat-and-net-totals-in-reports#100000378 "Hi Nicolas, Thank you very much for the fix and your excellent support! I downloaded and installed the updated HikaShop package and can confirm that the coupon VAT calculation now works correctly. Our test results are: * Book price including 7% VAT: €77.69 * 15% coupon discount: €11.65 * VAT after discount: €4.32 * Total amount: €66.04 The values are now correct in the checkout and the customer confirmation email. We also found that the coupon was initially not applied to the HikaMarket vendor suborder. After setting “Discount target vendor to the correct vendor, this issue was resolved as well. The PDF invoice now correctly shows the discount, net amount, VAT and total. I also checked the Factur-X XML file. The coupon is correctly recorded as a net discount of €10.89, with a VAT reduction of €0.76. The invoice totals are consistent. Everything is now working as expected in our tests. Thank you again for your help and for implementing both fixes! Best regards") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 1 week 3 days ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.140 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)