[Skip to main content](#vessel-content)
# Profile for cliffvt
##
[](/forum/user/845-cliffvt "View cliffvt's Profile")
**[ Offline](/forum/user/845-cliffvt)**
- **User Type:** User
- **Register Date:** 24 Jan 2011
- **Last login:** 15 years 9 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 23:27
- **Posts:** 14
- **Profile views:** 331
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# cliffvt's recent posts (14 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21043) | [Disaster - PayPal payments create duplicate order](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21043 "Hi there I have had to unpublished Hikashop today after using it for 4 months (vers 1.5.1) because we discovered duplicate orders were being created at random when users were paying by PayPal. This was unfortunately only discovered after our latest event which meant that around 28 people got access to an event that should not have got access and we lost $560 in revenue - and that's only the ones we know of now!! I cannot figure out the problem without doing a forensic audit, but it seems that a user places an order, pays with PayPal, the order is created and, then about 2 minutes later another (duplicate) order is created and is marked paid with PayPal. We did not notice that the first order is marked "created" only but the second one is marked "confirmed" - so it does seem as if the PayPal payment confirmation creates a new order randomly. Will need to investigate This is really exceptionally serious and if you have any idea what could cause this or if you have seen it before I would appreciate your letting me know. Cliff") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 3 months ago, by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") [Last Post](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21044 "In the latest edition, the order is still created before sending the user to paypal (that has to be done that way), however, if the user clicks on the cancel button, he is back on the checkout from...") 15 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1799 | [Last Post](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21044 "In the latest edition, the order is still created before sending the user to paypal (that has to be done that way), however, if the user clicks on the cancel button, he is back on the checkout from...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 3 months ago |
| [](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21040) | [Disaster - PayPal payments create duplicate order](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21040 "Hi there I have had to unpublished Hikashop today after using it for 4 months (vers 1.5.1) because we discovered duplicate orders were being created at random when users were paying by PayPal. This was unfortunately only discovered after our latest event which meant that around 28 people got access to an event that should not have got access and we lost $560 in revenue - and that's only the ones we know of now!! I cannot figure out the problem without doing a forensic audit, but it seems that a user places an order, pays with PayPal, the order is created and, then about 2 minutes later another (duplicate) order is created and is marked paid with PayPal. We did not notice that the first order is marked "created" only but the second one is marked "confirmed" - so it does seem as if the PayPal payment confirmation creates a new order randomly. Will need to investigate This is really exceptionally serious and if you have any idea what could cause this or if you have seen it before I would appreciate your letting me know. Cliff") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 3 months ago, by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") [Last Post](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21044 "In the latest edition, the order is still created before sending the user to paypal (that has to be done that way), however, if the user clicks on the cancel button, he is back on the checkout from...") 15 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1799 | [Last Post](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21044 "In the latest edition, the order is still created before sending the user to paypal (that has to be done that way), however, if the user clicks on the cancel button, he is back on the checkout from...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 3 months ago |
| [](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21038) | [Disaster - PayPal payments create duplicate order](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21038 "Hi there I have had to unpublished Hikashop today after using it for 4 months (vers 1.5.1) because we discovered duplicate orders were being created at random when users were paying by PayPal. This was unfortunately only discovered after our latest event which meant that around 28 people got access to an event that should not have got access and we lost $560 in revenue - and that's only the ones we know of now!! I cannot figure out the problem without doing a forensic audit, but it seems that a user places an order, pays with PayPal, the order is created and, then about 2 minutes later another (duplicate) order is created and is marked paid with PayPal. We did not notice that the first order is marked "created" only but the second one is marked "confirmed" - so it does seem as if the PayPal payment confirmation creates a new order randomly. Will need to investigate This is really exceptionally serious and if you have any idea what could cause this or if you have seen it before I would appreciate your letting me know. Cliff") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 3 months ago, by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") [Last Post](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21044 "In the latest edition, the order is still created before sending the user to paypal (that has to be done that way), however, if the user clicks on the cancel button, he is back on the checkout from...") 15 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1799 | [Last Post](/forum/4-how-to/21038-disaster-paypal-payments-create-duplicate-order#21044 "In the latest edition, the order is still created before sending the user to paypal (that has to be done that way), however, if the user clicks on the cancel button, he is back on the checkout from...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 3 months ago |
| [](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal#18952) | [Re: Cart empties when user cancels paying with PayPal](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal#18952 "Hi! Shopping carts usually empty the cart when user returns from PayPal to final page. And at the same time the user receive a bill. I don't know if PayPal sends a special code (in http) or not. It is not possible to do it in the same way? Couldn't be for example a final page on the site, and when user returns to it, only that time the cart empties, user gets thank you message and he gets a bill? Thanks.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 15 years 4 months ago, by [vasjaf](/forum/user/2368-vasjaf "View vasjaf's Profile") [Last Post](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal#327591 "Hello, I think the option you're searching for is "Clean cart when order is" via "Hikashop->System->Configuration->Main". Kind regards, Mohamed.") 5 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:6779 | [Last Post](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal#327591 "Hello, I think the option you're searching for is "Clean cart when order is" via "Hikashop->System->Configuration->Main". Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 10 months ago |
| [](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18951) | [Cart error on cancellation of payment](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18951 "Hello using 1.5.1 There seems be a bug which occurs under the following condition: 1. Customer adds to cart 2. Customer initiates checkout, chooses for example PayPal 3. Transfers to PayPal payment page, then CANCELS payment and returns to Hikashop 4. Cart now shows EMPTY () 5. Customer now goes to product page and ADDS product to cart 6. Message pops up "Cart Empty" and no matter how many times you now try to "Add to Cart" the cart remains empty. If customer logs out and back in, then suddenly the cart is still empty, but if customer now ADDS to cart, the resultant cart suddenly has the products just added, plus the ones added before logging out (but which did not show in the cart then). Any pointers? Thanks Cliff") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 15 years 4 months ago, by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") [Last Post](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18951 "Nicolas Re #4, I'm not sure that I was clear, if it is as you say, then there is a fundamental logic flaw in the way this is done! I will explain in detail on the other thread that you mention ( www.hikashop.com/en/support/forum/2-gene...ing-with-paypal.html ) Cheers Cliff") 15 years 4 months ago by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") | Replies:2 Views:2495 | [Last Post](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18951 "Nicolas Re #4, I'm not sure that I was clear, if it is as you say, then there is a fundamental logic flaw in the way this is done! I will explain in detail on the other thread that you mention ( www.hikashop.com/en/support/forum/2-gene...ing-with-paypal.html ) Cheers Cliff") by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") 15 years 4 months ago |
| [](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18928) | [Cart error on cancellation of payment](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18928 "Hello using 1.5.1 There seems be a bug which occurs under the following condition: 1. Customer adds to cart 2. Customer initiates checkout, chooses for example PayPal 3. Transfers to PayPal payment page, then CANCELS payment and returns to Hikashop 4. Cart now shows EMPTY () 5. Customer now goes to product page and ADDS product to cart 6. Message pops up "Cart Empty" and no matter how many times you now try to "Add to Cart" the cart remains empty. If customer logs out and back in, then suddenly the cart is still empty, but if customer now ADDS to cart, the resultant cart suddenly has the products just added, plus the ones added before logging out (but which did not show in the cart then). Any pointers? Thanks Cliff") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 15 years 4 months ago, by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") [Last Post](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18951 "Nicolas Re #4, I'm not sure that I was clear, if it is as you say, then there is a fundamental logic flaw in the way this is done! I will explain in detail on the other thread that you mention ( www.hikashop.com/en/support/forum/2-gene...ing-with-paypal.html ) Cheers Cliff") 15 years 4 months ago by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") | Replies:2 Views:2495 | [Last Post](/forum/3-bug-report/18928-cart-error-on-cancellation-of-payment#18951 "Nicolas Re #4, I'm not sure that I was clear, if it is as you say, then there is a fundamental logic flaw in the way this is done! I will explain in detail on the other thread that you mention ( www.hikashop.com/en/support/forum/2-gene...ing-with-paypal.html ) Cheers Cliff") by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") 15 years 4 months ago |
| [](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104) | [Free downloadable product going through checkout](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "I would like to add some free mp3 files to the shop which will be for free but I still would like the customer to go through checkout in order to receive a download link. How can I achieve this. It...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 6 months ago, by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") [Last Post](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "Perfect - latest version works well and found the button there! Thanks Cliff") 15 years 5 months ago by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") | Replies:4 Views:1983 | [Last Post](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "Perfect - latest version works well and found the button there! Thanks Cliff") by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") 15 years 5 months ago |
| [](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18103) | [Free downloadable product going through checkout](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18103 "I would like to add some free mp3 files to the shop which will be for free but I still would like the customer to go through checkout in order to receive a download link. How can I achieve this. It...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 6 months ago, by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") [Last Post](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "Perfect - latest version works well and found the button there! Thanks Cliff") 15 years 5 months ago by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") | Replies:4 Views:1983 | [Last Post](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "Perfect - latest version works well and found the button there! Thanks Cliff") by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") 15 years 5 months ago |
| [](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18102) | [Free downloadable product going through checkout](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18102 "I would like to add some free mp3 files to the shop which will be for free but I still would like the customer to go through checkout in order to receive a download link. How can I achieve this. It...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 6 months ago, by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") [Last Post](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "Perfect - latest version works well and found the button there! Thanks Cliff") 15 years 5 months ago by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") | Replies:4 Views:1983 | [Last Post](/forum/4-how-to/15208-free-downloadable-product-going-through-checkout#18104 "Perfect - latest version works well and found the button there! Thanks Cliff") by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") 15 years 5 months ago |
| [](/forum/4-how-to/16803-variants-and-characteristics-ticket-sales#16826) | [Variants and Characteristics - Ticket sales](/forum/4-how-to/16803-variants-and-characteristics-ticket-sales#16826 "Hey Nic, I have searched but not found an answer for this. We want to sell tickets for a concert. So I set it are: Adult, Child Under 16 and Child Under 7 So I set it all up to work with a Characteristic called "Ticket Type" then created 3 variants within that for the 3 ticket types. Now, when I publish the product, users can only choose ONE of the variants to add to their cart. How can I get them to for example choose 2 of variant 1, 2 of variant 2 and 2 of variant 3 then add to their cart? At the moment they can just choose one of the variants, that's it. Is there another way of doing it? Cheers Cliff") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 5 months ago, by [cliffvt](/forum/user/845-cliffvt "View cliffvt's Profile") [Last Post](/forum/4-how-to/16803-variants-and-characteristics-ticket-sales#16832 "Ah yes. I see what you mean now. Indeed, with HikaShop, you can only add one product at a time in the cart for now. The "Stay and display a pop-up notice" is indeed the solution you were looking for.") 15 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:1792 | [Last Post](/forum/4-how-to/16803-variants-and-characteristics-ticket-sales#16832 "Ah yes. I see what you mean now. Indeed, with HikaShop, you can only add one product at a time in the cart for now. The "Stay and display a pop-up notice" is indeed the solution you were looking for.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 5 months ago |
[](/forum/topics/feed/mode-topics?format=feed&type=rss)
Time to create page: 0.081 seconds
[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)