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#  Profile for Chantal

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[![Chantal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8539-chantal "View Chantal's Profile")

**[ Offline](/forum/user/8539-chantal)**

- **User Type:** User

- **Register Date:** 12 Aug 2012
- **Last login:** 12 years 9 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 23:18

- **Posts:** 32
- **Profile views:** 201

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  Chantal's recent posts  (32 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/865201-cart-view#140942) | [cart view](/forum/27-checkout/865201-cart-view#140942 "-- url of the page with the problem -- //http://www.stillbuch.ch/index.php/shop -- HikaShop version -- : latest -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.3-7 -- Browser(s) name and version -- : Firefox, Explorer -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  When I test the shop and add an item to the cart, the cart showsup very strange, it contains part of the website. I don't know how to get rid of it. Thanks for your help.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 12 years 9 months ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/27-checkout/865201-cart-view#140942 "Thank you, perfect!") 12 years 9 months ago     by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") | Replies:4  Views:592 | [Last Post](/forum/27-checkout/865201-cart-view#140942 "Thank you, perfect!") by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")      12 years 9 months ago |
| [](/forum/27-checkout/865201-cart-view#140632) | [cart view](/forum/27-checkout/865201-cart-view#140632 "-- url of the page with the problem -- //http://www.stillbuch.ch/index.php/shop -- HikaShop version -- : latest -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.3-7 -- Browser(s) name and version -- : Firefox, Explorer -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  When I test the shop and add an item to the cart, the cart showsup very strange, it contains part of the website. I don't know how to get rid of it. Thanks for your help.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 12 years 9 months ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/27-checkout/865201-cart-view#140942 "Thank you, perfect!") 12 years 9 months ago     by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") | Replies:4  Views:592 | [Last Post](/forum/27-checkout/865201-cart-view#140942 "Thank you, perfect!") by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")      12 years 9 months ago |
| [](/forum/27-checkout/865201-cart-view#140618) | [cart view](/forum/27-checkout/865201-cart-view#140618 "-- url of the page with the problem -- //http://www.stillbuch.ch/index.php/shop -- HikaShop version -- : latest -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.3-7 -- Browser(s) name and version -- : Firefox, Explorer -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  When I test the shop and add an item to the cart, the cart showsup very strange, it contains part of the website. I don't know how to get rid of it. Thanks for your help.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 12 years 9 months ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/27-checkout/865201-cart-view#140942 "Thank you, perfect!") 12 years 9 months ago     by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") | Replies:4  Views:592 | [Last Post](/forum/27-checkout/865201-cart-view#140942 "Thank you, perfect!") by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")      12 years 9 months ago |
| [](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106410) | [User menu -&gt; your profile - logout option?](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106410 "Hi everybody,  I wonder how users can logout. I can't find this option. As soon they are logged in, the &quot;user menu -&gt; your profile&quot; appears. But where can they log out again? Any user that is logged in should be able to log out anytime.  Buy the way - I cannot find where to change the language of that module.  Thanks for your help!  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 13 years 5 months ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106410 "Ok, that was new for me, sorry. I found it quite tricky to creat such a logout menu in joomla, but found a simple extension which worked perfectly. Thank you!  Chantal") 13 years 5 months ago     by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") | Replies:2  Views:1323 | [Last Post](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106410 "Ok, that was new for me, sorry. I found it quite tricky to creat such a logout menu in joomla, but found a simple extension which worked perfectly. Thank you!  Chantal") by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")      13 years 5 months ago |
| [](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106076) | [User menu -&gt; your profile - logout option?](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106076 "Hi everybody,  I wonder how users can logout. I can't find this option. As soon they are logged in, the &quot;user menu -&gt; your profile&quot; appears. But where can they log out again? Any user that is logged in should be able to log out anytime.  Buy the way - I cannot find where to change the language of that module.  Thanks for your help!  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 13 years 5 months ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106410 "Ok, that was new for me, sorry. I found it quite tricky to creat such a logout menu in joomla, but found a simple extension which worked perfectly. Thank you!  Chantal") 13 years 5 months ago     by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") | Replies:2  Views:1323 | [Last Post](/forum/2-general-talk-about-hikashop/82804-user-menu-your-profile-logout-option#106410 "Ok, that was new for me, sorry. I found it quite tricky to creat such a logout menu in joomla, but found a simple extension which worked perfectly. Thank you!  Chantal") by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")      13 years 5 months ago |
| [](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#73952) | [File download (e-book)](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#73952 "Hi again!  I offer an e-book for download in different formats. Until now, I only tried pdf. But the pdf I get after the order process, which works fine, is disrupted. I opende the same pdf which I have uploaded in products/manage variants at my desktop and it opens just fine. But when I download this pdf after purchasing at hikashop it does not open and the error message says that the file is disrupted. I tried with a second pdf but it didn't work either. The other formats I haven't even tried yet.  What could be the problem?  Thank you very much!  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 14 years 1 week ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#74066 "Hi,  1. You can remove it with such CSS on your website: #hikashop&#95;paypal&#95;button{display:none;}  2. You can edit the user account email via the menu System-&gt;Emails in the Business edition and remove the line: &lt;?php echo JText::sprintf('HIKA&#95;PASSWORD').' : '.$data-&gt;password;?&gt;&lt;br/&gt;") 14 years 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:2950 | [Last Post](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#74066 "Hi,  1. You can remove it with such CSS on your website: #hikashop&#95;paypal&#95;button{display:none;}  2. You can edit the user account email via the menu System-&gt;Emails in the Business edition and remove the line: password;?&gt;") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 1 week ago |
| [](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#73807) | [File download (e-book)](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#73807 "Hi again!  I offer an e-book for download in different formats. Until now, I only tried pdf. But the pdf I get after the order process, which works fine, is disrupted. I opende the same pdf which I have uploaded in products/manage variants at my desktop and it opens just fine. But when I download this pdf after purchasing at hikashop it does not open and the error message says that the file is disrupted. I tried with a second pdf but it didn't work either. The other formats I haven't even tried yet.  What could be the problem?  Thank you very much!  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 14 years 1 week ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#74066 "Hi,  1. You can remove it with such CSS on your website: #hikashop&#95;paypal&#95;button{display:none;}  2. You can edit the user account email via the menu System-&gt;Emails in the Business edition and remove the line: &lt;?php echo JText::sprintf('HIKA&#95;PASSWORD').' : '.$data-&gt;password;?&gt;&lt;br/&gt;") 14 years 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:2950 | [Last Post](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#74066 "Hi,  1. You can remove it with such CSS on your website: #hikashop&#95;paypal&#95;button{display:none;}  2. You can edit the user account email via the menu System-&gt;Emails in the Business edition and remove the line: password;?&gt;") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 1 week ago |
| [](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#73615) | [File download (e-book)](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#73615 "Hi again!  I offer an e-book for download in different formats. Until now, I only tried pdf. But the pdf I get after the order process, which works fine, is disrupted. I opende the same pdf which I have uploaded in products/manage variants at my desktop and it opens just fine. But when I download this pdf after purchasing at hikashop it does not open and the error message says that the file is disrupted. I tried with a second pdf but it didn't work either. The other formats I haven't even tried yet.  What could be the problem?  Thank you very much!  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 14 years 1 week ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#74066 "Hi,  1. You can remove it with such CSS on your website: #hikashop&#95;paypal&#95;button{display:none;}  2. You can edit the user account email via the menu System-&gt;Emails in the Business edition and remove the line: &lt;?php echo JText::sprintf('HIKA&#95;PASSWORD').' : '.$data-&gt;password;?&gt;&lt;br/&gt;") 14 years 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:2950 | [Last Post](/forum/2-general-talk-about-hikashop/73615-file-download-e-book#74066 "Hi,  1. You can remove it with such CSS on your website: #hikashop&#95;paypal&#95;button{display:none;}  2. You can edit the user account email via the menu System-&gt;Emails in the Business edition and remove the line: password;?&gt;") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 1 week ago |
| [](/forum/2-general-talk-about-hikashop/73614-pay-now-button-for-paypal-payments#73614) | ["Pay now" button for paypal payments](/forum/2-general-talk-about-hikashop/73614-pay-now-button-for-paypal-payments#73614 "Hi,  Unfortunately I have another problem. When I do the order process with payment method paypal/credit card unti the end, the window appears where it says &quot;If you are not redirected to that page, press the button below&quot; and there is the &quot;pay now&quot; button. But when I am impatient or when I overread what it says above (which can easily happen because it looks the message is very decent), thus when I klick on that button, the paypal site never opens, it is endlessly loading. When I don't press the button and simply wait, it works fine.  What could be the cause?  Thank you,  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 14 years 1 week ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/73614-pay-now-button-for-paypal-payments#73840 "Hi,  Normally that does not happen. It must be some kind of javascript issue on your website. You could simply change the text with a translation override and hide the button with CSS so that the user just has to wait.") 14 years 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1325 | [Last Post](/forum/2-general-talk-about-hikashop/73614-pay-now-button-for-paypal-payments#73840 "Hi,  Normally that does not happen. It must be some kind of javascript issue on your website. You could simply change the text with a translation override and hide the button with CSS so that the user just has to wait.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 1 week ago |
| [](/forum/2-general-talk-about-hikashop/72889-paper-bill-print-version#72889) | [paper bill / print version](/forum/2-general-talk-about-hikashop/72889-paper-bill-print-version#72889 "Hi there,  apart from paypal and Co. I would like to offer to my clients the possibility to pay per paper bill which I send to them together with the purchased item. Thats old fashioned but still very popular in Switzerland. I could use &quot;Bank transfer&quot; and change this, but I want to offer also &quot;Bank transfer&quot;. So I took the &quot;HikaShop collect on delivery payment plugin&quot; and changed a little in the German translation. This works fine. But I miss a few things.  1. I would like to show an image of a paper bill just like the other options do. Is there any way to add the picture of a swiss paper bill? I can organise the picutre, but how to get it into the system of hikashop?  2. Then I noticed that the confirmation that is sent to the costumer after ordering and having chosen &quot;pay per bill&quot; (which is the &quot;collect on delivery payment plugin&quot;), he gets the note at the end of the order summary &quot;Ihre Bestellung wird bei Zahlungseingang bearbeitet&quot; which means something like &quot;Your order will be proceeded after the payment has arrived&quot;. I looked for it in the translation file, its probably this one: ORDER&#95;VALID&#95;AFTER&#95;PAYMENT=&quot;Ihre Bestellung wird bei Zahlungseingang bearbeitet.&quot; But if I change this one, it will also sent the changed message after a bank-transfer-order, right? Because the order summary email after a bank-transfer-order includes exactly the same sentence. Well, after a bank-transfer-order, this sentence is perfect, but not for a paper-bill-order. There it should say something like &quot;Please pay the amount within 14 days with the bill that will be sent to you together with your order&quot; (in perfect german, of course). How can I individualise this sentence for each different type of payment?  3. The Invoice or Shipping Invoice like &quot;Billing address&quot; and &quot;Product list&quot;, &quot;Product&quot;, &quot;Unit Price&quot; and so on are all in Englisch. There aro not in the language file where I have found and be able to do all of the other changes. Where can I translate the text of those documents? Then I thought they are made to print and add to the order when shipped. But when I use the provided print button after oppening such an Shipping Invoice, it looks like a print from a website with header and footer and the text is far to small. That way this prints are useless to me (see attachment). Is this really meant to be like this?  4. When costumer follow the link of their order in the email they get, there opens their order and a print button is provided. When they click on it, a window opens, but the document is not printed.  Thanks a lot!  Chantal  Thank you!  Chantal")         Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 14 years 2 weeks ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/72889-paper-bill-print-version#73130 "Hi,  1. To change the image of the Payment method, you can upload you picture in the folder &quot;media&#92;com&#95;hikashop&#92;images&#92;payment&quot; , then in the payment method configuration page, click on the edit icon for the &quot;Images&quot; option and select your picture.  2. You can edit the mail &quot;order&#95;creation&#95;notification&quot; and replace the line:  By something like:  3. You can edit these views in HikaShop &gt; Display &gt; Views, the file &quot;order / invoice&quot;. Then change the translations. For the text size, you can change it in the Frontend CSS File in HikaShop &gt; Configuration &gt; Display.  4. There is maybe a JavaScript error due to another component or your template. Can you check if an error appear (you can press F12 when in your explorer) ? Are you using IE 7 ?") 14 years 2 weeks ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:2512 | [Last Post](/forum/2-general-talk-about-hikashop/72889-paper-bill-print-version#73130 "Hi,  1. To change the image of the Payment method, you can upload you picture in the folder &quot;media&#92;com&#95;hikashop&#92;images&#92;payment&quot; , then in the payment method configuration page, click on the edit icon for the &quot;Images&quot; option and select your picture.  2. You can edit the mail &quot;order&#95;creation&#95;notification&quot; and replace the line:  By something like:  3. You can edit these views in HikaShop &gt; Display &gt; Views, the file &quot;order / invoice&quot;. Then change the translations. For the text size, you can change it in the Frontend CSS File in HikaShop &gt; Configuration &gt; Display.  4. There is maybe a JavaScript error due to another component or your template. Can you check if an error appear (you can press F12 when in your explorer) ? Are you using IE 7 ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 2 weeks ago |

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