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#  Profile for Cyngen

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[![Cyngen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8590-cyngen "View Cyngen's Profile")

**[ Offline](/forum/user/8590-cyngen)**

- **User Type:** User

- **Register Date:** 16 Aug 2012
- **Last login:** 10 years 10 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 08:02

- **Posts:** 49
- **Profile views:** 171
- **Thank you received:** 2

- **Location:**  [USA-Wisconsin](https://maps.google.com?q=USA-Wisconsin)
- **Gender:** Unknown
- **Birthdate:** 11 Sep 1956

- Posts

#  Cyngen's recent posts  (49 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/25-install-update/865433-white-page-after-contact-us#142402) | [white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#142402 "-- HikaShop version -- : 2.2.3  Hi, today i noticed an issue. On every product i have the &quot;Contact us for more information&quot;. I you click on it , fill the form and click on &quot;OK&quot; you have a White page... stop The mails are sent fine. Just a link to have a test:   www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 12 years 8 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")       [Last Post](/forum/25-install-update/865433-white-page-after-contact-us#142405 "Hi,  Like I said, we patched our HikaShop 2.2.3 so it means that it will be include in the next packages.  Regards,") 12 years 8 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:15  Views:1652 | [Last Post](/forum/25-install-update/865433-white-page-after-contact-us#142405 "Hi,  Like I said, we patched our HikaShop 2.2.3 so it means that it will be include in the next packages.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      12 years 8 months ago |
| [](/forum/25-install-update/865433-white-page-after-contact-us#142391) | [white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#142391 "-- HikaShop version -- : 2.2.3  Hi, today i noticed an issue. On every product i have the &quot;Contact us for more information&quot;. I you click on it , fill the form and click on &quot;OK&quot; you have a White page... stop The mails are sent fine. Just a link to have a test:   www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 12 years 8 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")       [Last Post](/forum/25-install-update/865433-white-page-after-contact-us#142405 "Hi,  Like I said, we patched our HikaShop 2.2.3 so it means that it will be include in the next packages.  Regards,") 12 years 8 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:15  Views:1652 | [Last Post](/forum/25-install-update/865433-white-page-after-contact-us#142405 "Hi,  Like I said, we patched our HikaShop 2.2.3 so it means that it will be include in the next packages.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      12 years 8 months ago |
| [](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=40#139401) | [Sales Tax by Shipping Location](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=40#139401 "Hi,  I'm not sure if there's an actual way to do this with Hika, so please let me know. NY state law requires that I charge sales tax to all goods shipped within New York State. Each county, however, has a different Sales Tax rate, and so I must have a field or rule that asks NY residents to select the county to which the item is being shipped. The corresponding tax rate would then be applied. So, for example, if a customer from Albany, NY purchases an item, a sales tax of 8% will be charged, but if a customer from Suffolk purchases an item, the rate of 8.625% will be applied. Customers in other states will have no sales tax applied at all.  Of course, the easiest way would be to have a rule that checks the zip codes in the ship to address and apply the correct sales tax, but I fear that is asking too much.  Thank you and kind regards,  Giacomo")         Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 15 years 11 months ago, by [Giacomo](/forum/user/365-giacomo "View Giacomo's Profile")       [Last Post](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=40#265940 "For people seeing this old thread: There is now a TaxCloud plugin to automatically calculate sales tax in the US:   www.hikashop.com/support/documentation/260-taxcloud.html") 9 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=0 "Page:1") - [2](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=20 "Page:2") - [3](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=40 "Page:3") | Replies:55  Views:10.9k | [Last Post](/forum/4-how-to/2310-sales-tax-by-shipping-location?start=40#265940 "For people seeing this old thread: There is now a TaxCloud plugin to automatically calculate sales tax in the US:   www.hikashop.com/support/documentation/260-taxcloud.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 7 months ago |
| [](/forum/37-import-export-csv-xls/863048-how-to-import-export-zones#132271) | [How to import / export zones?](/forum/37-import-export-csv-xls/863048-how-to-import-export-zones#132271 "Hi,  I created new zones in my version of HikaShop, and I'd like to know how I can export and import in another domain.  Thanks.")        Category: [Import &amp; Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here")     Topic started 13 years 5 days ago, by [dreads](/forum/user/8219-dreads "View dreads's Profile")       [Last Post](/forum/37-import-export-csv-xls/863048-how-to-import-export-zones#132312 "Yes, both sites should be on the same version ideally. These two tables didn't change much though so you should actually be able to transfer one to the other if the two versions are not too far apart.") 12 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1018 | [Last Post](/forum/37-import-export-csv-xls/863048-how-to-import-export-zones#132312 "Yes, both sites should be on the same version ideally. These two tables didn't change much though so you should actually be able to transfer one to the other if the two versions are not too far apart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      12 years 11 months ago |
| [](/forum/4-how-to/77202-export-to-quickbooks#84095) | [Export to QuickBooks](/forum/4-how-to/77202-export-to-quickbooks#84095 "I have a client that will be selling online via Hikashop. He would like all his orders brought into Quickbooks by Intuit for accounting purposes mostly. I believe there will be some reports created...")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 9 months ago, by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")       [Last Post](/forum/4-how-to/77202-export-to-quickbooks#84358 "Hi,  I don't know how Quickbooks work. With HikaShop you can export your orders, but I don't think that the format will be the same as the format requried by quickbooks (if it allow imports).  A development will certainly be required. I suggest to ask to a third developer or post a request in the commercial section of this forum. Some developer documentation is available here:   www.hikashop.com/fr/support/documentatio...r-documentation.html") 13 years 9 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:732 | [Last Post](/forum/4-how-to/77202-export-to-quickbooks#84358 "Hi,  I don't know how Quickbooks work. With HikaShop you can export your orders, but I don't think that the format will be the same as the format requried by quickbooks (if it allow imports).  A development will certainly be required. I suggest to ask to a third developer or post a request in the commercial section of this forum. Some developer documentation is available here:   www.hikashop.com/fr/support/documentatio...r-documentation.html") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 9 months ago |
| [](/forum/4-how-to/74813-add-line-item-with-custom-instructions#75083) | [Add line item with custom instructions](/forum/4-how-to/74813-add-line-item-with-custom-instructions#75083 "I am setting up a shop for a client that does crafts. One of the items is hand knit Christmas stockings. For each stocking the customer can request to have an embroidered name added to the stocking at no extra cost.  For example: Christmas Stocking - Red with White trim - Rudolph $30 -Custom Embroidered Name (customer would enter name to have show up on invoice and order) $0  Make sense? How would I enable this?  thanks, Kurt")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 11 months ago, by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")       [Last Post](/forum/4-how-to/74813-add-line-item-with-custom-instructions#77426 "Hi,  I'm afraid that we won't be able to help you much on that as such things are outside the support that we can provide on this forum") 13 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9  Views:844 | [Last Post](/forum/4-how-to/74813-add-line-item-with-custom-instructions#77426 "Hi,  I'm afraid that we won't be able to help you much on that as such things are outside the support that we can provide on this forum") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 11 months ago |
| [](/forum/4-how-to/74813-add-line-item-with-custom-instructions#75044) | [Add line item with custom instructions](/forum/4-how-to/74813-add-line-item-with-custom-instructions#75044 "I am setting up a shop for a client that does crafts. One of the items is hand knit Christmas stockings. For each stocking the customer can request to have an embroidered name added to the stocking at no extra cost.  For example: Christmas Stocking - Red with White trim - Rudolph $30 -Custom Embroidered Name (customer would enter name to have show up on invoice and order) $0  Make sense? How would I enable this?  thanks, Kurt")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 11 months ago, by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")       [Last Post](/forum/4-how-to/74813-add-line-item-with-custom-instructions#77426 "Hi,  I'm afraid that we won't be able to help you much on that as such things are outside the support that we can provide on this forum") 13 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9  Views:844 | [Last Post](/forum/4-how-to/74813-add-line-item-with-custom-instructions#77426 "Hi,  I'm afraid that we won't be able to help you much on that as such things are outside the support that we can provide on this forum") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 11 months ago |
| [](/forum/4-how-to/74813-add-line-item-with-custom-instructions#74813) | [Add line item with custom instructions](/forum/4-how-to/74813-add-line-item-with-custom-instructions#74813 "I am setting up a shop for a client that does crafts. One of the items is hand knit Christmas stockings. For each stocking the customer can request to have an embroidered name added to the stocking at no extra cost.  For example: Christmas Stocking - Red with White trim - Rudolph $30 -Custom Embroidered Name (customer would enter name to have show up on invoice and order) $0  Make sense? How would I enable this?  thanks, Kurt")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 11 months ago, by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")       [Last Post](/forum/4-how-to/74813-add-line-item-with-custom-instructions#77426 "Hi,  I'm afraid that we won't be able to help you much on that as such things are outside the support that we can provide on this forum") 13 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9  Views:844 | [Last Post](/forum/4-how-to/74813-add-line-item-with-custom-instructions#77426 "Hi,  I'm afraid that we won't be able to help you much on that as such things are outside the support that we can provide on this forum") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 11 months ago |
| [](/forum/4-how-to/71513-use-email-as-login-vs-userid#71682) | [use email as login vs userid](/forum/4-how-to/71513-use-email-as-login-vs-userid#71682 "Good afternoon - I have three items to ask about:  1. Is it possible, or easily possible to change the login from UserID to email address?  2. Can I get the system to have customers 'preregister' before even beginning to shop and add to the cart?  3. Can the registration fields be tied in anyway to Community Builder, that is, all fields even custom come from and store to CB?  Thanks, Kurt")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 14 years 6 days ago, by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")       [Last Post](/forum/4-how-to/71513-use-email-as-login-vs-userid#74761 "For this menu, you have to create a menu with many menu item having the type &quot;products listing&quot; or &quot;categories listing&quot;. In the options, just select the category to display for the menu item.  To display the menu on the left, just assign a module to this menu with the left position of your template. (this part is only joomla related)  The product edition page, is in HikaShop &gt; Products, then edit your product and you will see the product edition page. The ACL needed are present even if you have Joomla 1.5, because these ACL are in the HikaShop component.") 13 years 11 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:7  Views:1326 | [Last Post](/forum/4-how-to/71513-use-email-as-login-vs-userid#74761 "For this menu, you have to create a menu with many menu item having the type &quot;products listing&quot; or &quot;categories listing&quot;. In the options, just select the category to display for the menu item.  To display the menu on the left, just assign a module to this menu with the left position of your template. (this part is only joomla related)  The product edition page, is in HikaShop &gt; Products, then edit your product and you will see the product edition page. The ACL needed are present even if you have Joomla 1.5, because these ACL are in the HikaShop component.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 11 months ago |
| [](/forum/4-how-to/71513-use-email-as-login-vs-userid#71513) | [use email as login vs userid](/forum/4-how-to/71513-use-email-as-login-vs-userid#71513 "Good afternoon - I have three items to ask about:  1. Is it possible, or easily possible to change the login from UserID to email address?  2. Can I get the system to have customers 'preregister' before even beginning to shop and add to the cart?  3. Can the registration fields be tied in anyway to Community Builder, that is, all fields even custom come from and store to CB?  Thanks, Kurt")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 14 years 6 days ago, by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")       [Last Post](/forum/4-how-to/71513-use-email-as-login-vs-userid#74761 "For this menu, you have to create a menu with many menu item having the type &quot;products listing&quot; or &quot;categories listing&quot;. In the options, just select the category to display for the menu item.  To display the menu on the left, just assign a module to this menu with the left position of your template. (this part is only joomla related)  The product edition page, is in HikaShop &gt; Products, then edit your product and you will see the product edition page. The ACL needed are present even if you have Joomla 1.5, because these ACL are in the HikaShop component.") 13 years 11 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:7  Views:1326 | [Last Post](/forum/4-how-to/71513-use-email-as-login-vs-userid#74761 "For this menu, you have to create a menu with many menu item having the type &quot;products listing&quot; or &quot;categories listing&quot;. In the options, just select the category to display for the menu item.  To display the menu on the left, just assign a module to this menu with the left position of your template. (this part is only joomla related)  The product edition page, is in HikaShop &gt; Products, then edit your product and you will see the product edition page. The ACL needed are present even if you have Joomla 1.5, because these ACL are in the HikaShop component.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 11 months ago |

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