[Skip to main content](#vessel-content) # Profile for LeslieNeedsHelp ## [![LeslieNeedsHelp's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") **[ Offline](/forum/user/9650-leslieneedshelp)** - **User Type:** User - **Register Date:** 24 Sep 2012 - **Last login:** 12 years 10 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 17:03 - **Posts:** 42 - **Profile views:** 226 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # LeslieNeedsHelp's recent posts (42 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136069) | [Remove one of a kind item when sold](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136069 "url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 12 years 10 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136123 "Hi, I see that you have a product with variants, could it be the product which have some quantity problems ? Regards,") 12 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:952 | [Last Post](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136123 "Hi, I see that you have a product with variants, could it be the product which have some quantity problems ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 10 months ago | | [](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#135921) | [Remove one of a kind item when sold](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#135921 "url of the page with the problem -- : http:/www.atozalpacas.com I have my settings to Update the product stock on confirmed status set to yes, and sometimes it works an other times it doesn't. I sell one of a kind skeins of yarn and the site is allowing people to add to cart checkout pay and then come back and purchase again. When I set it up and tested it, the item would go to 0 quantity and then not show anymore but now it doesn't update the quantity and still shows as available. Please help! I'm getting a lot of frustrated customers right now.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 12 years 10 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136123 "Hi, I see that you have a product with variants, could it be the product which have some quantity problems ? Regards,") 12 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:952 | [Last Post](/forum/3-bug-report/864228-remove-one-of-a-kind-item-when-sold#136123 "Hi, I see that you have a product with variants, could it be the product which have some quantity problems ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 10 months ago | | [](/forum/25-install-update/863958-long-gap-between-photo-and-description#134441) | [Long gap between photo and description](/forum/25-install-update/863958-long-gap-between-photo-and-description#134441 "Gahh I give up! I'm sorry if this is answered somewhere already.. its so simple and I feel like I should know but I just can't seem to find the file I need to edit. I used Firebug to see that the issue is this.. WHERE do I go to change this?? I've checked the views, the template files, the css.. Its html but WHERE do I find this file to remove the height? -- url of the page with the problem -- : atozalpacas.com/index.php/sale/product/1...nd-roving-table-sale -- HikaShop version -- : Business -- Joomla version -- : 2.5 -- PHP version -- : Not sure?? -- Browser(s) name and version -- : Chrome and Firefox (both up to date) -- Error-message(debug-mod must be tuned on) -- : Error_message ?? Thank-you!! Edit.. I'm so sorry, I just realized that I put this in the wrong section..") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 11 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/25-install-update/863958-long-gap-between-photo-and-description#134485 "Hi, Mohamed gave you a link : www.hikashop.com/support/153-customize-the-display.html It explains how customize the display and how modify a CSS file with HikaShop. Regards,") 12 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:484 | [Last Post](/forum/25-install-update/863958-long-gap-between-photo-and-description#134485 "Hi, Mohamed gave you a link : www.hikashop.com/support/153-customize-the-display.html It explains how customize the display and how modify a CSS file with HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 11 months ago | | [](/forum/25-install-update/863958-long-gap-between-photo-and-description#134425) | [Long gap between photo and description](/forum/25-install-update/863958-long-gap-between-photo-and-description#134425 "Gahh I give up! I'm sorry if this is answered somewhere already.. its so simple and I feel like I should know but I just can't seem to find the file I need to edit. I used Firebug to see that the issue is this.. WHERE do I go to change this?? I've checked the views, the template files, the css.. Its html but WHERE do I find this file to remove the height? -- url of the page with the problem -- : atozalpacas.com/index.php/sale/product/1...nd-roving-table-sale -- HikaShop version -- : Business -- Joomla version -- : 2.5 -- PHP version -- : Not sure?? -- Browser(s) name and version -- : Chrome and Firefox (both up to date) -- Error-message(debug-mod must be tuned on) -- : Error_message ?? Thank-you!! Edit.. I'm so sorry, I just realized that I put this in the wrong section..") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 11 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/25-install-update/863958-long-gap-between-photo-and-description#134485 "Hi, Mohamed gave you a link : www.hikashop.com/support/153-customize-the-display.html It explains how customize the display and how modify a CSS file with HikaShop. Regards,") 12 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:484 | [Last Post](/forum/25-install-update/863958-long-gap-between-photo-and-description#134485 "Hi, Mohamed gave you a link : www.hikashop.com/support/153-customize-the-display.html It explains how customize the display and how modify a CSS file with HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 11 months ago | | [](/forum/3-bug-report/76053-coupon-for-multiple-items#78270) | [Coupon for multiple items](/forum/3-bug-report/76053-coupon-for-multiple-items#78270 "I'm not sure if this is a bug or just an option that is not working. I spent sometime looking but couldn't find anything about this. I am offering $4.00 off my Extreme Alpaca Socks. But my customers are only saving the $4.00 on their first pair of socks. .. I've played around with the settings and tried out everything. How do I set it up so that if they buy multiple pairs of socks they will save $4.00 for each pair? Thanks!! www.atozalpacas.com") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 11 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/3-bug-report/76053-coupon-for-multiple-items#78270 "Oh wow! I knew it would be simple! lol thank-you!") 13 years 11 months ago by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") | Replies:2 Views:1122 | [Last Post](/forum/3-bug-report/76053-coupon-for-multiple-items#78270 "Oh wow! I knew it would be simple! lol thank-you!") by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") 13 years 11 months ago | | [](/forum/3-bug-report/76053-coupon-for-multiple-items#78187) | [Coupon for multiple items](/forum/3-bug-report/76053-coupon-for-multiple-items#78187 "I'm not sure if this is a bug or just an option that is not working. I spent sometime looking but couldn't find anything about this. I am offering $4.00 off my Extreme Alpaca Socks. But my customers are only saving the $4.00 on their first pair of socks. .. I've played around with the settings and tried out everything. How do I set it up so that if they buy multiple pairs of socks they will save $4.00 for each pair? Thanks!! www.atozalpacas.com") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 11 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/3-bug-report/76053-coupon-for-multiple-items#78270 "Oh wow! I knew it would be simple! lol thank-you!") 13 years 11 months ago by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") | Replies:2 Views:1122 | [Last Post](/forum/3-bug-report/76053-coupon-for-multiple-items#78270 "Oh wow! I knew it would be simple! lol thank-you!") by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") 13 years 11 months ago | | [](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin#76496) | [No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin#76496 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 14 years 2 hours ago, by [richm](/forum/user/7027-richm "View richm's Profile") [Last Post](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#92863 "Hi, Do you assigned you payment method with a shipping method ? Do you have a link to your store ? Regards,") 13 years 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=0 "Page:1") - [2](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20 "Page:2") | Replies:32 Views:9579 | [Last Post](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#92863 "Hi, Do you assigned you payment method with a shipping method ? Do you have a link to your store ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 7 months ago | | [](/forum/3-bug-report/73482-shipping-isnt-working#73766) | [Shipping isn't working!](/forum/3-bug-report/73482-shipping-isnt-working#73766 "I have two plugins enabled Manual and Canada Post.. the sales that have gone through with the manual plugin have worked just fine but the ones that have to go with expedited (Canada Post) doesn't charge anything for shipping. When I test it out it shows the expedited price correctly.. but when the sale goes through the shipping charge isn't added to the total amount. What could this be due to?? My website is www.atozalpacas.com Thanks!") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 11 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/3-bug-report/73482-shipping-isnt-working#74076 "Hi, just make sure that the "force shipping regardless of weight" option of the configuration is turned on in the configuration. That way, if by mistake a product doesn't have a weight it will still apply shipping or won't let the customers proceed.") 13 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1738 | [Last Post](/forum/3-bug-report/73482-shipping-isnt-working#74076 "Hi, just make sure that the "force shipping regardless of weight" option of the configuration is turned on in the configuration. That way, if by mistake a product doesn't have a weight it will still apply shipping or won't let the customers proceed.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 11 months ago | | [](/forum/4-how-to/72550-hika-social#73764) | [hika social](/forum/4-how-to/72550-hika-social#73764 "Just noticed that none of my product Like, Pin it, Twitter buttons are working properly. I like a product and it went on my facebook page but didn't include the correct photo. Also when I try to use...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 2 days ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/4-how-to/72550-hika-social#73764 "Thank-you so much!!") 13 years 11 months ago by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") | Replies:4 Views:692 | [Last Post](/forum/4-how-to/72550-hika-social#73764 "Thank-you so much!!") by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") 13 years 11 months ago | | [](/forum/3-bug-report/73482-shipping-isnt-working#73482) | [Shipping isn't working!](/forum/3-bug-report/73482-shipping-isnt-working#73482 "I have two plugins enabled Manual and Canada Post.. the sales that have gone through with the manual plugin have worked just fine but the ones that have to go with expedited (Canada Post) doesn't charge anything for shipping. When I test it out it shows the expedited price correctly.. but when the sale goes through the shipping charge isn't added to the total amount. What could this be due to?? My website is www.atozalpacas.com Thanks!") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 11 months ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/3-bug-report/73482-shipping-isnt-working#74076 "Hi, just make sure that the "force shipping regardless of weight" option of the configuration is turned on in the configuration. That way, if by mistake a product doesn't have a weight it will still apply shipping or won't let the customers proceed.") 13 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1738 | [Last Post](/forum/3-bug-report/73482-shipping-isnt-working#74076 "Hi, just make sure that the "force shipping regardless of weight" option of the configuration is turned on in the configuration. That way, if by mistake a product doesn't have a weight it will still apply shipping or won't let the customers proceed.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.129 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)