[Skip to main content](#vessel-content) # Profile for redsuzie ## [![redsuzie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9972-redsuzie "View redsuzie's Profile") **[ Offline](/forum/user/9972-redsuzie)** - **User Type:** User - **Register Date:** 16 Oct 2012 - **Last login:** 10 years 11 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 23:05 - **Posts:** 19 - **Profile views:** 66 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # redsuzie's recent posts (19 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/33-customers/877614-registration-working-intermittedly#205817) | [registration working intermittedly](/forum/33-customers/877614-registration-working-intermittedly#205817 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox Hi, When I test the registration on my site it seems to work intermittently. I can register and all happens properly and I get the message to say an email has been sent to me. Then again I can test later and after I press the register key - it goes to the another page but there is no message at all and when I check in user manager the new registration is not there. I have been getting a lot of incorrect passwords (admin tools tells me) and I think customers are not sure what has happened and are trying to login with their user and password they thought they registered with. I cant figure out why this is happening. If you could look into this for me I would appreciate it") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 4 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") 11 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:932 | [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 4 months ago | | [](/forum/33-customers/877614-registration-working-intermittedly#205493) | [registration working intermittedly](/forum/33-customers/877614-registration-working-intermittedly#205493 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox Hi, When I test the registration on my site it seems to work intermittently. I can register and all happens properly and I get the message to say an email has been sent to me. Then again I can test later and after I press the register key - it goes to the another page but there is no message at all and when I check in user manager the new registration is not there. I have been getting a lot of incorrect passwords (admin tools tells me) and I think customers are not sure what has happened and are trying to login with their user and password they thought they registered with. I cant figure out why this is happening. If you could look into this for me I would appreciate it") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 4 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") 11 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:932 | [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 4 months ago | | [](/forum/33-customers/877614-registration-working-intermittedly#205366) | [registration working intermittedly](/forum/33-customers/877614-registration-working-intermittedly#205366 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox Hi, When I test the registration on my site it seems to work intermittently. I can register and all happens properly and I get the message to say an email has been sent to me. Then again I can test later and after I press the register key - it goes to the another page but there is no message at all and when I check in user manager the new registration is not there. I have been getting a lot of incorrect passwords (admin tools tells me) and I think customers are not sure what has happened and are trying to login with their user and password they thought they registered with. I cant figure out why this is happening. If you could look into this for me I would appreciate it") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 4 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") 11 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:932 | [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 4 months ago | | [](/forum/33-customers/877614-registration-working-intermittedly#205227) | [registration working intermittedly](/forum/33-customers/877614-registration-working-intermittedly#205227 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox Hi, When I test the registration on my site it seems to work intermittently. I can register and all happens properly and I get the message to say an email has been sent to me. Then again I can test later and after I press the register key - it goes to the another page but there is no message at all and when I check in user manager the new registration is not there. I have been getting a lot of incorrect passwords (admin tools tells me) and I think customers are not sure what has happened and are trying to login with their user and password they thought they registered with. I cant figure out why this is happening. If you could look into this for me I would appreciate it") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 4 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") 11 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:932 | [Last Post](/forum/33-customers/877614-registration-working-intermittedly#206042 "Hi, I just tried to checkout on your website, so I registered, received the link in the email and activated my account, no issues. Everything is working fine, so do you have changed anything ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 4 months ago | | [](/forum/33-customers/877340-registration-not-working-with-captcha#204089) | [registration not working with captcha](/forum/33-customers/877340-registration-not-working-with-captcha#204089 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No error message just doesnt work I had a problem with customers not being able to register on my site. I had key captcha installed disabled it and the registration form worked. So I replaced the key captcha with the recaptcha plugin downloaded from the hikashop site, installed as per directions and find that the same thing is happening with it - when the captcha is active the registration form does not work. I have now unpublished the recaptcha and the form is working but my form is not protected. I have checked and I believe it is installed correctly. Strange though in my Joomla configuration for captcha there is only two options (a) use default; and (b) None Selected so I am wondering if this is some of the problem that there is no real captcha defined, though the plugin v2 downloaded from hikashop is enabled. I will leave it up for a few hours as it is the early hours of the morning here in Australia - so you can take a look. Please can you help Sandra") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 5 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") 1 year 7 months ago by [arnask](/forum/user/6752-arnask "View arnask's Profile") | Replies:10 Views:2248 | [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") by [arnask](/forum/user/6752-arnask "View arnask's Profile") 1 year 7 months ago | | [](/forum/33-customers/877340-registration-not-working-with-captcha#203913) | [registration not working with captcha](/forum/33-customers/877340-registration-not-working-with-captcha#203913 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No error message just doesnt work I had a problem with customers not being able to register on my site. I had key captcha installed disabled it and the registration form worked. So I replaced the key captcha with the recaptcha plugin downloaded from the hikashop site, installed as per directions and find that the same thing is happening with it - when the captcha is active the registration form does not work. I have now unpublished the recaptcha and the form is working but my form is not protected. I have checked and I believe it is installed correctly. Strange though in my Joomla configuration for captcha there is only two options (a) use default; and (b) None Selected so I am wondering if this is some of the problem that there is no real captcha defined, though the plugin v2 downloaded from hikashop is enabled. I will leave it up for a few hours as it is the early hours of the morning here in Australia - so you can take a look. Please can you help Sandra") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 5 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") 1 year 7 months ago by [arnask](/forum/user/6752-arnask "View arnask's Profile") | Replies:10 Views:2248 | [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") by [arnask](/forum/user/6752-arnask "View arnask's Profile") 1 year 7 months ago | | [](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203909) | [Problems with options access on products page.](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203909 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox I have set up options in my products page and I have two problems firstly the options are not neat on the page they appear to be cut off. Secondly when I am logged in (especially in firefox) the options are pushed so far over to the side of the page that they are not active and one can not make out what they are see goo.gl/TXon0g , I have changed the access level to "all" on this page so it is clearly visible. Can you please help me to get this right? Just adding to this post - I just found part of the problem was caused by the "Content - Hikashop Social Plugin",pushing things over to one side - I disabled the plugin and the options are more visible but they are still cut off on the right hand side.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 5 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203912 "In the HikaShop frontend CSS file, as explained in the tutorial link I gave you.") 11 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:509 | [Last Post](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203912 "In the HikaShop frontend CSS file, as explained in the tutorial link I gave you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 4 months ago | | [](/forum/33-customers/877340-registration-not-working-with-captcha#203839) | [registration not working with captcha](/forum/33-customers/877340-registration-not-working-with-captcha#203839 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No error message just doesnt work I had a problem with customers not being able to register on my site. I had key captcha installed disabled it and the registration form worked. So I replaced the key captcha with the recaptcha plugin downloaded from the hikashop site, installed as per directions and find that the same thing is happening with it - when the captcha is active the registration form does not work. I have now unpublished the recaptcha and the form is working but my form is not protected. I have checked and I believe it is installed correctly. Strange though in my Joomla configuration for captcha there is only two options (a) use default; and (b) None Selected so I am wondering if this is some of the problem that there is no real captcha defined, though the plugin v2 downloaded from hikashop is enabled. I will leave it up for a few hours as it is the early hours of the morning here in Australia - so you can take a look. Please can you help Sandra") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 5 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") 1 year 7 months ago by [arnask](/forum/user/6752-arnask "View arnask's Profile") | Replies:10 Views:2248 | [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") by [arnask](/forum/user/6752-arnask "View arnask's Profile") 1 year 7 months ago | | [](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203787) | [Problems with options access on products page.](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203787 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox I have set up options in my products page and I have two problems firstly the options are not neat on the page they appear to be cut off. Secondly when I am logged in (especially in firefox) the options are pushed so far over to the side of the page that they are not active and one can not make out what they are see goo.gl/TXon0g , I have changed the access level to "all" on this page so it is clearly visible. Can you please help me to get this right? Just adding to this post - I just found part of the problem was caused by the "Content - Hikashop Social Plugin",pushing things over to one side - I disabled the plugin and the options are more visible but they are still cut off on the right hand side.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 5 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203912 "In the HikaShop frontend CSS file, as explained in the tutorial link I gave you.") 11 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:509 | [Last Post](/forum/26-product-category-display/877341-problems-with-options-access-on-products-page#203912 "In the HikaShop frontend CSS file, as explained in the tutorial link I gave you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 4 months ago | | [](/forum/33-customers/877340-registration-not-working-with-captcha#203784) | [registration not working with captcha](/forum/33-customers/877340-registration-not-working-with-captcha#203784 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.41 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No error message just doesnt work I had a problem with customers not being able to register on my site. I had key captcha installed disabled it and the registration form worked. So I replaced the key captcha with the recaptcha plugin downloaded from the hikashop site, installed as per directions and find that the same thing is happening with it - when the captcha is active the registration form does not work. I have now unpublished the recaptcha and the form is working but my form is not protected. I have checked and I believe it is installed correctly. Strange though in my Joomla configuration for captcha there is only two options (a) use default; and (b) None Selected so I am wondering if this is some of the problem that there is no real captcha defined, though the plugin v2 downloaded from hikashop is enabled. I will leave it up for a few hours as it is the early hours of the morning here in Australia - so you can take a look. Please can you help Sandra") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 5 months ago, by [redsuzie](/forum/user/9972-redsuzie "View redsuzie's Profile") [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") 1 year 7 months ago by [arnask](/forum/user/6752-arnask "View arnask's Profile") | Replies:10 Views:2248 | [Last Post](/forum/33-customers/877340-registration-not-working-with-captcha#366383 "UPDATE: enabled "Ask address on registration" and now everything works fine. there is no com_user folder in this place. I enabled redirection plugin, but it only showing email for registration. Capcha is shown this time, but where is other fields?") by [arnask](/forum/user/6752-arnask "View arnask's Profile") 1 year 7 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.079 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)