User cant delete wishlist items or the entire wish

thomasf
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10 years 2 months ago #245155 by thomasf

User cant delete wishlist items or the entire wish was created by thomasf

-- HikaShop version -- : 2.6.3

Hi,

The users cant delete items from the wishlist or the entire wish list

Thanks for your help

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Jerome
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HikaShop core developer

10 years 2 months ago #245165 by Jerome

Replied by Jerome on topic User cant delete wishlist items or the entire wish

Hi,

I'm sorry but I don't understand your message;

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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thomasf
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10 years 2 months ago #245193 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi Jerome,

when a customer creates a wishlist thats fine. But if he wants to delete items from the wishlist he cant. As you see in the attacknet, the table shows the header "delete", but under that, there is no option to actually select the products in the wishlist and remove them from it.
Also, I have observed, that when you add the wishlist to the cart to now buy the items, the wishlist is not emptied but remains the same with again the items not being able to delete from that list.

Hope that makes it clearer.

Regards

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Jerome
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10 years 2 months ago #245206 by Jerome

Replied by Jerome on topic User cant delete wishlist items or the entire wish

Hi,

The delete button (like the current one) allow to interact with the wishlist.
You might have an issue with the "wishlist listing" view ; please check that you do not have a view override for it and that you're using the latest package version.

Afterwards ; If you want to delete one product from a list, you need to see the details of that wishlist to be able to delete the product. The "delete" in the wishlist listing is to delete a list (and you can just delete your lists).

Regards,

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thomasf
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10 years 2 months ago #245264 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi,
I have the latest Hikashop version and I never override the wishlist listing.
What can be done?
Thanks again

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Xavier
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10 years 2 months ago #245297 by Xavier

Replied by Xavier on topic User cant delete wishlist items or the entire wish

Hi,

Are you sure that you are trying to edit a wishlist you own and not a wishlist of another customer ?
So connected with the correct credentials ?

If it is, please give us a link to your website.

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thomasf
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10 years 2 months ago #245315 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi, yes very sure. I was in my own testing wishlist.

The website is www.jetshop24.net

Thanks for your help

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Xavier
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10 years 2 months ago #245321 by Xavier

Replied by Xavier on topic User cant delete wishlist items or the entire wish

Hi,

When you are on your wishlist page, the delete icon is hidder behind the right part of the website, under the white column.
take.ms/GEiv0

So it need some css tricks to solve that: www.hikashop.com/support/documentation/1...ize-the-display.html

If you set a product quantity of "0" the product will be successfully removed from the wishlist.

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thomasf
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10 years 2 months ago #245350 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi,
thanks for the reply, but in all browsers where what you discovered is not the case the function is still not there.
Please check my screenshot showing clearly that there is no way to select the item to delete.
There must be another problem. The CSS issue is not the real problem, yet just a display problem.

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Xavier
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10 years 2 months ago #245358 by Xavier

Replied by Xavier on topic User cant delete wishlist items or the entire wish

Hi,

Please give us a backend and FTP access to your website in order to debug that issue directly.
These informations can be sent via our contact form with a link to this topic in your message.

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thomasf
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10 years 2 months ago #245412 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Thank you and will send the access now

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thomasf
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10 years 2 months ago #245840 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi, I sent my FTP access 6 days ago. Any fix?

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Jerome
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HikaShop core developer

10 years 2 months ago #245851 by Jerome

Replied by Jerome on topic User cant delete wishlist items or the entire wish

Hi,

We got your FTP access but the first part is still missing.

Please give us a backend and FTP access to your website in order to debug that issue directly.

Regards,

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thomasf
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10 years 2 months ago #245913 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Just sent the additional needed Backend access to your contact form

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Philip
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10 years 2 months ago - 10 years 2 months ago #246290 by Philip

Replied by Philip on topic User cant delete wishlist items or the entire wish

Hello,

Thanks to your ftp, I poceed some code modification.
Can you check if that solve your issue please ?

In order to explain what I made I try to remove a check and if I'm right the delete button must be always display.

Awaiting news from you.

Regards.

Last edit: 10 years 2 months ago by Philip.

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thomasf
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10 years 2 months ago #246297 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi Philip, sadly my wish list still doesn't show the option to select delete. its the same view as above in the screen shot.
Regards
Thomas

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nicolas
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10 years 2 months ago #246305 by nicolas

Replied by nicolas on topic User cant delete wishlist items or the entire wish

Hi,

We were able to fix the problem. We've made a patch and it's working now.
The patch is now included in the install package on our website.

The following user(s) said Thank You: thomasf

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thomasf
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10 years 2 months ago #246356 by thomasf

Replied by thomasf on topic User cant delete wishlist items or the entire wish

Hi,
I just installed the new patch and re-updated my files and it works now.
Thank you very much!
Regards
Thomas

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