[Skip to main content](#vessel-content) Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? ## # [HikaShop](/forum/1-hikashop "View Category 'HikaShop'") 40.8k topics | | Category | Last Post | |---|---|---| | [ ](/forum/25-install-update) | ### [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6312 topics [ ](/forum/25-install-update/feed?format=feed&type=rss) Having an installation or update issue? You will probably find some help here. | [Re: Products down after update](/forum/25-install-update/100000062-products-down-after-update#100000337 "Hi, This message comes from one of your mass actions, not from the database problem of the other day. When a product is saved, HikaShop runs the mass actions that have the "After a product is updated" trigger. Since HikaShop 6.7.0, an "Update values" action that calculates a value from the price (for example price.price_value*1.25) forgets to include the price table in its query, so MySQL refuses it with "Unknown column hk_price.price_value" and the save stops. This is why it only happens with some saves: those where that mass action applies. We have corrected it on our end. Download again the install package of HikaShop on our website and install it on yours in order to get the patch. Your mass action will then calculate its value again and products will save normally. If the message still appears after that, please tell us which mass actions you have with a product trigger and what their actions are set to.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 hours 29 minutes ago | | [ ](/forum/26-product-category-display) | ### [Product & Category Display](/forum/26-product-category-display "View Category 'Product & Category Display'") 10.3k topics [ ](/forum/26-product-category-display/feed?format=feed&type=rss) Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here! | [Re: Price show and custom design](/forum/26-product-category-display/910829-price-show-and-custom-design#100000329 "I did it by FTP. it didn´t change anything.") by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") 8 hours 33 minutes ago | | [ ](/forum/32-content-creation) | ### [Content Creation](/forum/32-content-creation "View Category 'Content Creation'") 1120 topics [ ](/forum/32-content-creation/feed?format=feed&type=rss) If you want to know more about the different options of the product and category creation. | [Re: An error has occurred. 1062 Du ...](/forum/32-content-creation/100000070-an-error-has-occurred-1062-duplicate-entry-101-119-for-key-primary#100000345 "Disabling the Hikashop Smart Search plugin has fixed the issue. We don't use Smart Search on any site. This must have been enabled in the last Hikashop update.") by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") 2 hours 16 minutes ago | | [ ](/forum/34-sales-and-orders) | ### [Sales and Orders](/forum/34-sales-and-orders "View Category 'Sales and Orders'") 2447 topics [ ](/forum/34-sales-and-orders/feed?format=feed&type=rss) Everything on how to handle your orders, sales and create reports - [ ](/forum/35-orders-management)[Orders management](/forum/35-orders-management "View Category 'Orders management'") (2107 topics) - [ ](/forum/36-reports-statistics)[Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") (339 topics) | [Re: Hikashop allowing products to ...](/forum/35-orders-management/100000069-hikashop-allowing-products-to-go-through-even-though-they-are-inactive#100000339 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 6.2 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Safari 605.1 Hi, I have been having this issue for a while and now have identified it. If a customer has an item in their cart or in a created order (that failed payment etc.) If the product goes out of stock during that period and is X'd off as not available, they can still purchase the item??  I had had this now quite a few times especially if that product is in a cart. Rgds") by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") 4 hours 37 minutes ago | | [ ](/forum/33-customers) | ### [Customers](/forum/33-customers "View Category 'Customers'") 1123 topics [ ](/forum/33-customers/feed?format=feed&type=rss) How to manage your customers and their access | [Re: Custom user fields not saving ...](/forum/33-customers/910766-custom-user-fields-not-saving-after-joomla-3-to-joomla-5-migration#373112 "Hi, Thanks for the very detailed report, it made this quick to pin down. You found a real bug in HikaShop and it is directly linked to the Joomla 3 to Joomla 5 migration. I reproduced it here with a field named e_CopyMinderKey and I've fixed it. The cause is the capital letters in the field name key. When HikaShop prepares the data of a record before writing it, it normalizes the column names to lower case, so e_CopyMinderKey is passed as e_copyminderkey. Under Joomla 3 that made no difference, since MySQL column names are not case sensitive. But since Joomla 4, Joomla's updateObject() compares the name you give it with the columns of the table letter for letter, and silently drops anything that doesn't match exactly. So the column is simply left out of the UPDATE query: no error, "Successfully Saved", and the value still NULL. That is why it started the day you migrated. To answer your questions: 1. Yes, now confirmed, and it affects any custom field with an uppercase letter in its name key, on the user, address, order and product tables alike. 2. They are supported again with this fix. HikaShop has been forcing new field name keys to lower case for years, which is why only fields created on your old installation are affected. 3. No migration or resave is needed. Note that creating a new record was already saving these fields correctly, it is only the update of an existing record that was losing them. 4. It was in checkFields() in administrator/components/com_hikashop/classes/field.php, at the line that lowercases the column name. 5. No, your view overrides are not involved here. Just download the install package of the latest version of HikaShop on our website and install it on yours and you'll get the patch for this.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 months 2 days ago | | [ ](/forum/27-checkout) | ### [Checkout](/forum/27-checkout "View Category 'Checkout'") 4922 topics [ ](/forum/27-checkout/feed?format=feed&type=rss) Everything about the checkout process in Hikashop | [Re: Stripe Checkout: paid and conf ...](/forum/27-checkout/100000067-stripe-checkout-paid-and-confirmed-order-is-set-to-cancelled-24-hours-later-b#100000324 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4 -- Browser(s) name and version -- : Firefox 158.0 Hello, We are testing credit card payments with Stripe Checkout (sandbox mode) in HikaShop, and we see the following problem: an order that was paid and set to “Confirmed” is later changed to “Cancelled”. Environment * Joomla 5.4 * HikaShop Essential 6.7.1 [2610202116] * Stripe Checkout payment plugin, test/sandbox mode What we see in the HikaShop order history * 2026-10-19 12:32 (server time): “payment notification was received with the state paid. Transaction: pi_3USFkCHwuXBczTHH15IY23nP” → status changes to Confirmed. * 2026-10-20 12:28 (server time): “payment notification was received with the state expired. Session: cs_test_a12wLXY3rmwSAwgxz6dMlYmkAIwcA5MGhP8z0bjuu4nJsCJAFR2goQzn20” → status changes to Cancelled. As a result, the digital product download is blocked, because the order status no longer allows it. What we see in the Stripe Dashboard (Events, sandbox) The Stripe Dashboard shows CEST time, which is 2 hours ahead of the HikaShop server time. The expired session above corresponds to the event on Oct 20 at 2:28:34 PM CEST. Around each completed payment there is also a separate Checkout Session that was never paid and expired 24 hours later: Expired session Expired at (CEST) cs_test_a1pu1YuDHhHUPm4EtB95UXZlElo42pCWf9EyeFn2VXwHSN867HqikxeTgR Oct 20, 6:44 AM cs_test_a12wLXY3rmwSAwgxz6dMlYmkAIwcA5MGhP8z0bjuu4nJsCJAFR2goQzn20 Oct 20, 2:28 PM cs_test_a1kFcc96hOXHs33201NSMJUaBdsQwzAdrKsF673WEZ4O8Y7kMoHWO5rXuK Oct 20, 6:03 PM For example, the session cs_test_a1kFcc… (expired Oct 20, 6:03 PM) belongs to according to its . It was created about 1 minute before the payment completed on Oct 19 at 6:04 PM (session cs_test_a1BFWfN39…, payment pi_3USJ37HwuXBczTHH1SY9BHpk). The expired session IDs differ from the sessions that were actually completed, so it looks like a second Checkout Session is created for the same order, and its expiry webhook sets the already confirmed order to Cancelled. What we would like to ask * Does the plugin create a new Checkout Session each time the customer reaches the payment step or returns to it? (Is it possible that two sessions are created for one order even without going back and forth?) * How should the plugin handle for an order that is already paid and confirmed? In our case the status is overwritten. * Is the correct configuration to subscribe the webhook endpoint only to and ? Our current endpoint events: [paste here what is selected in Stripe Dashboard → Webhooks]. * Can you recommend a fix or patch (for example, ignoring for orders that are already confirmed or shipped)? We attach screenshots of the HikaShop order history and of the Stripe Events list. We can also provide the full order ID, the webhook configuration and debug logs if needed. Thank you for your help. Best regards, Dániel Metz metzdaniel.hu") by [totama](/forum/user/70635-totama "View totama's Profile") 11 hours 48 minutes ago | | [ ](/forum/29-payment-methods) | ### [Payment Methods](/forum/29-payment-methods "View Category 'Payment Methods'") 2184 topics [ ](/forum/29-payment-methods/feed?format=feed&type=rss) Discussions about the different payment methods for Hikashop | [Re: User points](/forum/29-payment-methods/100000042-user-points#100000217 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- Browser(s) name and version -- : Chrome 154.0 In our shop we have a rewards card that for £40 min spend you get one stamp on your rewards card. Each needs to be a separate transaction. After the card is stamped 6 times the next purchase you can get 10% off that purchase. We keep the card and the process starts again. I want to do the same online put I find the form(s) confusing on what to put in the various fields. The spend would exclude shipping costs. Thanks for any help.") by [dailybread](/forum/user/41988-dailybread "View dailybread's Profile") 1 week 1 day ago | | [ ](/forum/28-shipping-methods) | ### [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1553 topics [ ](/forum/28-shipping-methods/feed?format=feed&type=rss) Discussions about the different shipping methods for Hikashop | [Re: Probleme lors de l'inscription ...](/forum/28-shipping-methods/100000065-probleme-lors-de-linscription-et-de-lenregistrment-de-lieu-de-livraison#100000342 "BONJOUR je viens d'avoir la cliente qui est francais elle me dit qu'elle a annuler une premiere commande car quand elle avez mis une adresse de livraison en france et la il met qu'elle doit venir le cherchez chez moi si elle met pas d'adresse de livraison le site propose mondial relay donc je ne vois pas comment arriver a ce qu'elle doivent pas annumer car si elle arrive pas elle ne fond pas comme cette dame refaire une commande encore merci pour l'aide") by [Régine](/forum/user/40407-regine "View Régine's Profile") 4 hours 22 minutes ago | | [ ](/forum/37-import-export-csv-xls) | ### [Import & Export (CSV, XLS…)](/forum/37-import-export-csv-xls "View Category 'Import & Export (CSV, XLS…)'") 782 topics [ ](/forum/37-import-export-csv-xls/feed?format=feed&type=rss) Questions about import and export will find an answer here | [Re: 'Import from HikaShop' what ex ...](/forum/37-import-export-csv-xls/100000022-import-from-hikashop-what-exactly-it-imports#100000092 "Alright, I found in the present doc, that; Configuration settings Tax rates and zones Categories (with hierarchy) Products, variants, prices, and images Custom fields Users and addresses Coupons Orders, order addresses, and order products Order statuses Warehouses Shipping methods and payment methods (configurations included) That's a great tool for migrating an entire Shop, but I would need only for: Categories (with hierarchy) Products, variants, prices, and images Custom fields") by [janos](/forum/user/33148-janos "View janos's Profile") 2 weeks 3 days ago | | [ ](/forum/38-specific-features) | ### [Specific Features](/forum/38-specific-features "View Category 'Specific Features'") 2829 topics [ ](/forum/38-specific-features/feed?format=feed&type=rss) Specific Hikashop features are discussed here - [ ](/forum/39-affilation)[Affilation](/forum/39-affilation "View Category 'Affilation'") (134 topics) - [ ](/forum/40-taxes)[Taxes](/forum/40-taxes "View Category 'Taxes'") (435 topics) - [ ](/forum/41-wishlist)[Wishlist](/forum/41-wishlist "View Category 'Wishlist'") (202 topics) - [ ](/forum/42-vote)[Vote](/forum/42-vote "View Category 'Vote'") (119 topics) - [ ](/forum/43-carousel-slider)[Carousel & Slider](/forum/43-carousel-slider "View Category 'Carousel & Slider'") (89 topics) - [ ](/forum/44-mass-actions)[Mass Actions](/forum/44-mass-actions "View Category 'Mass Actions'") (345 topics) - [ ](/forum/45-filters-search)[Filters & Search](/forum/45-filters-search "View Category 'Filters & Search'") (734 topics) - [ ](/forum/46-discount-coupon)[Discount & Coupon](/forum/46-discount-coupon "View Category 'Discount & Coupon'") (475 topics) - [ ](/forum/50-feature-request)[Feature Request](/forum/50-feature-request "View Category 'Feature Request'") (295 topics) | [Re: Show order's Subtotal price wi ...](/forum/40-taxes/100000063-show-orders-subtotal-price-without-tax-in-order-notification-email#100000338 "Hi! I did what you said in Order notification email but i doesn't work. This is my preload code: Thank you!") by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") 3 hours 47 minutes ago | | [ ](/forum/30-integrations) | ### [Integrations](/forum/30-integrations "View Category 'Integrations'") 572 topics [ ](/forum/30-integrations/feed?format=feed&type=rss) Informations on all the different integrations available for Hikashop | [Re: PDF Invoice: Template changed, ...](/forum/30-integrations/100000055-pdf-invoice-template-changed-how-to-lock-changes-in-case-of-updates#100000283 "The update to 5.2.11 worked.") by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") 4 days 4 hours ago | | [ ](/forum/8-showcase) | ### [Showcase](/forum/8-showcase "View Category 'Showcase'") 240 topics [ ](/forum/8-showcase/feed?format=feed&type=rss) Show us what you're capable of with HikaShop ! | [Portfolio built with HikaShop](/forum/8-showcase/910160-portfolio-built-with-hikashop#370708 "-- url of the page with the problem -- : shihab.fr/ -- HikaShop version -- : HikaShop Business: 6.3.0 -- Joomla version -- : Joomla! 6.0.2 -- PHP version -- : 8.3.23 -- Error-message(debug-mod must be tuned on) -- : Showcase Hi, This is our portfolio built with HikaShop. There is still a lot of work to do, including adding content and making adjustments. We also still need to redesign some parts of the website. Comments and feedback are welcome. shihab.fr/ Product menu shihab.fr/desing-creation.html") by [naizak](/forum/user/2680-naizak "View naizak's Profile") 7 months 2 weeks ago | | [ ](/forum/2-general-talk-about-hikashop) | ### [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "View Category 'General Talk about HikaShop'") 5223 topics [ ](/forum/2-general-talk-about-hikashop/feed?format=feed&type=rss) Suggest your feature requests and ideas for HikaShop | [Re: Google Structured Data Schema](/forum/2-general-talk-about-hikashop/100000030-google-structured-data-schema#100000158 "-- url of the page with the problem -- : www.3dstudio.nl/webshop/product/sketchup-pro -- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.3.x -- Browser(s) name and version -- : Chrome 154.0 when checking the product pages on this validator ( validator.schema.org/ ) for Google Structured Data, I noticed that I am missing some data. I can't find where to add this in Hikashop, so I made a script to add it automatically. However, that means I should also disable/remove the structured data already generated by Hikashop... Does anyone know how to do that? Disable all structured data for hikashop OR add any missing info to it? thank you in advance! Best regards, Stefan") by [StefanTwigt](/forum/user/37265-stefantwigt "View StefanTwigt's Profile") 2 weeks 9 hours ago | | [ ](/forum/31-development) | ### [Development](/forum/31-development "View Category 'Development'") 582 topics [ ](/forum/31-development/feed?format=feed&type=rss) If you are developping a plugin for Hikashop or customizing our component, this is the board to be. - [ ](/forum/57-hikashop-3-0-beta)[HikaShop 3.0 Beta](/forum/57-hikashop-3-0-beta "View Category 'HikaShop 3.0 Beta'") (42 topics) | [Re: VAT online check for United Ki ...](/forum/31-development/910777-vat-online-check-for-united-kingdom#373179 "Thank you very much. It is working smoothly now.") by [seyi](/forum/user/28130-seyi "View seyi's Profile") 1 month 3 weeks ago | | [ ](/forum/10-translation) | ### [Translation](/forum/10-translation "View Category 'Translation'") 284 topics [ ](/forum/10-translation/feed?format=feed&type=rss) Coordination of translations of HikaShop | [Re: Restrict search results to cur ...](/forum/10-translation/100000009-restrict-search-results-to-currently-set-language#100000056 "Hi, cool that the feature is coming in the next version. Will it be possible to set this via mass action? We have a lot of products which would mean a lot of manual labor, otherwise.") by [NTV](/forum/user/69623-ntv "View NTV's Profile") 3 weeks 5 hours ago | | [ ](/forum/9-commercial-jobs) | ### [Commercial Jobs](/forum/9-commercial-jobs "View Category 'Commercial Jobs'") 342 topics [ ](/forum/9-commercial-jobs/feed?format=feed&type=rss) You can post your projects or propose your services here | [Re: \[JOB OFFER\] Custom Paymob Paym ...](/forum/9-commercial-jobs/100000024-job-offer-custom-paymob-payment-plugin-development-hikashop-multi-currency#100000172 "Hi Nicolas, Thanks for getting back to me. Unfortunately, HikaShop's features don't quite match our requirements. Nevertheless, thank you again for the quick response to my inquiry and the good quote. We might get back to you later on, though. Best regards Rico") by [ricok](/forum/user/84495-ricok "View ricok's Profile") 2 weeks 3 hours ago | ## # [HikaShop Components](/forum/21-hikashop-components "View Category 'HikaShop Components'") 3369 topics | Joomla! components for HikaShop: HikaMarket, HikaSerial | |---| | | Category | Last Post | | [ ](/forum/19-hikamarket) | ### [HikaMarket](/forum/19-hikamarket "View Category 'HikaMarket'") 2271 topics [ ](/forum/19-hikamarket/feed?format=feed&type=rss) A Joomla! component for HikaShop which add front-end edition and multi-vendor features. - [ ](/forum/20-market-feature-requests)[Market: Feature requests](/forum/20-market-feature-requests "View Category 'Market: Feature requests'") (326 topics) - [ ](/forum/23-market-how-to)[Market: How to?](/forum/23-market-how-to "View Category 'Market: How to?'") (871 topics) - [ ](/forum/22-market-bug-report)[Market: Bug Report](/forum/22-market-bug-report "View Category 'Market: Bug Report'") (462 topics) | [Re: Question(s) to HikaMarket Mult ...](/forum/20-market-feature-requests/910832-question-s-to-hikamarket-multi-vendor#100000042 "Hi, thank you, this helps to clarify the situation. Our requirement is that the two business areas are completely separated: Vendor 1  * event products * credit card payment * GfSE e.V. as invoice issuer * separate invoice number sequence  Vendor 2  * book products * PayPal / invoice payment * SE-TREC GmbH as invoice issuer * separate invoice number sequence  We are using the HikaShop PDF Invoice plugin with a customized The most important point for us is therefore: Can HikaMarket reliably provide the correct vendor/company data to the PDF Invoice plugin so that the generated PDF invoice uses the correct invoice issuer for each vendor? If this is not supported out of the box, would you be able to provide the required patch/customization? We would also need confirmation that the invoice numbering can be kept completely separate for the two vendors. We do not need a marketplace with multiple external sellers. We only need these two internal business entities to be technically and financially separated. Regards, Thomas") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 3 weeks 1 day ago | | [ ](/forum/14-hikaserial) | ### [HikaSerial](/forum/14-hikaserial "View Category 'HikaSerial'") 930 topics [ ](/forum/14-hikaserial/feed?format=feed&type=rss) A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation. - [ ](/forum/15-general-talk-about-hikaserial)[General talk about HikaSerial](/forum/15-general-talk-about-hikaserial "View Category 'General talk about HikaSerial'") (121 topics) - [ ](/forum/16-serial-bug-report)[Serial: Bug Report](/forum/16-serial-bug-report "View Category 'Serial: Bug Report'") (78 topics) - [ ](/forum/17-serial-how-to)[Serial: How to?](/forum/17-serial-how-to "View Category 'Serial: How to?'") (247 topics) - [ ](/forum/18-support-en-francais-de-hikaserial-french-support)[Support en Français de HikaSerial (French Support)](/forum/18-support-en-francais-de-hikaserial-french-support "View Category 'Support en Français de HikaSerial (French Support)'") (121 topics) - [ ](/forum/58-hikasubscription)[HikaSubscription](/forum/58-hikasubscription "View Category 'HikaSubscription'") (111 topics) | [Re: Ralentissement lié aux mises à ...](/forum/18-support-en-francais-de-hikaserial-french-support/100000020-ralentissement-lie-aux-mises-a-jour-hikashop#100000099 "... merci, c'est en ordre. J'en profite pour vous signaler que le bouton dans l'email de notification pour répondre au message sur le forum n'est pas traduit.") by [kilou](/forum/user/32861-kilou "View kilou's Profile") 2 weeks 2 days ago | | [ ](/forum/52-hikaauction) | ### [HikaAuction](/forum/52-hikaauction "View Category 'HikaAuction'") 168 topics [ ](/forum/52-hikaauction/feed?format=feed&type=rss) A Joomla! component for HikaShop which add bid/auction features. - [ ](/forum/53-auction-feature-requests)[Auction: Feature requests](/forum/53-auction-feature-requests "View Category 'Auction: Feature requests'") (14 topics) - [ ](/forum/54-auction-how-to)[Auction: How to?](/forum/54-auction-how-to "View Category 'Auction: How to?'") (36 topics) - [ ](/forum/55-auction-bug-report)[Auction: Bug report](/forum/55-auction-bug-report "View Category 'Auction: Bug report'") (18 topics) | [Re: Allow custom bid amounts simil ...](/forum/53-auction-feature-requests/910844-allow-custom-bid-amounts-similar-to-max-bid#100000334) by [lucad](/forum/user/83792-lucad "View lucad's Profile") 7 hours 57 minutes ago | ## # [Hikashop around the world](/forum/48-hikashop-around-the-world "View Category 'Hikashop around the world'") 8612 topics | This part of the forum is open for non English threads | |---| | | Category | Last Post | | [ ](/forum/5-support-en-francais-french-support-) | ### [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "View Category 'Support en Français (French Support)'") 7179 topics [ ](/forum/5-support-en-francais-french-support-/feed?format=feed&type=rss) Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations. | [Re: Choix d'affichage](/forum/5-support-en-francais-french-support-/100000071-choix-daffichage#100000347 "Bonjour, Le choix des colonnes de la liste des commandes est déjà mémorisé : HikaShop l'enregistre dans le stockage local (localStorage) du navigateur, par liste, et le réapplique à chaque ouverture de la liste. Il n'est donc pas lié à la session Joomla ni à la connexion, mais au navigateur que vous utilisez. Si vous devez le refaire à chaque connexion, la cause est presque toujours côté navigateur : navigation privée, option « effacer les cookies et données de sites à la fermeture du navigateur » (Chrome : Paramètres > Confidentialité > Cookies et autres données de sites), extension de nettoyage, ou utilisation de plusieurs navigateurs/ordinateurs (le réglage n'est pas partagé entre eux). Ajoutez l'adresse de votre administration aux sites autorisés à conserver leurs données. Autre cas possible : si le nombre de colonnes change (nouvelle colonne ajoutée par un plugin, un champ personnalisé, etc.), HikaShop réinitialise le réglage et affiche un avertissement sur les colonnes. Voyez-vous un tel message en ouvrant la liste ? Si rien de cela ne s'applique, dites-nous si le réglage est perdu après une déconnexion/reconnexion dans la même fenêtre ou seulement après avoir fermé le navigateur, et si vous voyez ce message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 39 minutes ago | | [ ](/forum/11-russian) | ### [Russian](/forum/11-russian "View Category 'Russian'") 763 topics [ ](/forum/11-russian/feed?format=feed&type=rss) Здесь вы можете свободно общаться на русском языке. Просим отнестись с пониманием к тому, что мы не разговариваем на этом языке и не можем осуществлять поддержку на нем. - [ ](/forum/12-faq----hikashop----)[FAQ. Курс выживания с Hikashop. Частые вопросы и о](/forum/12-faq----hikashop---- "View Category 'FAQ. Курс выживания с Hikashop. Частые вопросы и о'") (91 topics) - [ ](/forum/51-hikashop)[Расширения Hikashop](/forum/51-hikashop "View Category 'Расширения Hikashop'") (27 topics) - [ ](/forum/56-russian-websites-with-hikashop)[Наши сайты на Hikashop](/forum/56-russian-websites-with-hikashop "View Category 'Наши сайты на Hikashop'") (6 topics) | [Re: Долгий ответ сервера в панели ...](/forum/11-russian/910560-dolgij-otvet-servera-v-paneli-vebmastera-andeksa#100000018 "Здравствуйте, Извините за долгое ожидание ответа. "Время ответа сервера" в Яндекс Вебмастере: это время, за которое сервер генерирует HTML-страницу, до загрузки каких-либо скриптов. JavaScript выполняется в браузере уже после этого, поэтому количество js-файлов на него не влияет. Чтобы найти, что замедляет генерацию, включите отладку Joomla и посмотрите раздел "Profile Information": там видно время каждого этапа (afterRoute, afterDispatch, afterRender) и каждого модуля. Если медленный этап afterDispatch, дело в самом компоненте на этой странице; если afterRender, то в модулях или плагинах. 339 запросов для страницы категории вполне нормально, если сами запросы быстрые (их время тоже видно в отладке). Если все этапы быстрые, когда вы открываете страницу, то медленные ответы, скорее всего, случаются, когда сервер перегружен, например, когда роботы обходят много страниц фильтров и сортировки одновременно. В этом случае помогает включить кэш страниц Joomla (плагин "Система - Кэш страниц") или закрыть такие ссылки для роботов в robots.txt.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 3 days ago | | [ ](/forum/6-japanese-support) | ### [日本語版サポート(Japanese Support)](/forum/6-japanese-support "View Category '日本語版サポート(Japanese Support)'") 153 topics [ ](/forum/6-japanese-support/feed?format=feed&type=rss) HikaShopの日本語版サポート。情報量の多い英語版サポートも、ぜひご利用ください。 | [Re: 撤回通知(ユーザー宛)プレビュー画面でのFatal erro ...](/forum/6-japanese-support/910501-fatal-error-php-8#371808 "nicolasさん、 ありがとうございます。最新ビルドを再度ダウンロードで更新、確認しました。") by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") 5 months 2 weeks ago | | [ ](/forum/13-thai) | ### [Thai](/forum/13-thai "View Category 'Thai'") 177 topics [ ](/forum/13-thai/feed?format=feed&type=rss) You can talk here in Thai about HikaShop. Please understand that we do not speak Thai at HikaShop and we can't offer support in Thai. | [google search console tells me ...](/forum/13-thai/902295-google-search-console-tells-me-to-specify-ratingcount-or-reviewcount-how-to#331349 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.25 -- PHP version -- : 7.2.31 -- Browser(s) name and version -- : Google Chrome is up to date Version 89.0.4389.90 (Official Build) (64-bit) google search console tells me to specify "ratingCount" or "reviewCount", how to fix it? , Thank you. google search console บอกให้ต้องระบุ "ratingCount" หรือ "reviewCount" ต้องแก้ไขอย่างไรครับ ขอบคุณครับ") by [Tassanai](/forum/user/33163-tassanai "View Tassanai's Profile") 5 years 6 months ago | | [ ](/forum/7-german) | ### [German](/forum/7-german "View Category 'German'") 340 topics [ ](/forum/7-german/feed?format=feed&type=rss) You can talk here in German about HikaShop. Please understand that we do not speak German at HikaShop and we can't offer support in German. | [Re: Unterschiedliche Katergorienan ...](/forum/7-german/100000038-unterschiedliche-katergorienanzahl-anzeigen#100000209 "Funktioniert noch nicht") by [publiduty](/forum/user/27552-publiduty "View publiduty's Profile") 1 week 2 days ago | ## # [Archives](/forum/47-archives "View Category 'Archives'") 13.7k topics | Categories and posts from our old forum | |---| | | Category | Last Post | | [ ](/forum/3-bug-report) | ### [Bug Report](/forum/3-bug-report "View Category 'Bug Report'") 3033 topics [ ](/forum/3-bug-report/feed?format=feed&type=rss) Please report any bugs or errors here. | [Re: It is not possible to download ...](/forum/3-bug-report/910838-it-is-not-possible-to-download-invoices-from-the-order-overview#373498 "Love it. Thank you. I have changed it to max_input_vars=750. Thank you!") by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") 4 weeks 1 day ago | | [ ](/forum/4-how-to) | ### [How to?](/forum/4-how-to "View Category 'How to?'") 10.6k topics [ ](/forum/4-how-to/feed?format=feed&type=rss) If you didn't find the answer on our documentation neither on existing posts, please ask your question here. | [Re: How to unblock my server IP at ...](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop#100000014 "Hello, Thank you for the report, it was indeed on our side. The protection of our new server mistook Joomla's update checks for an attack and blocked the sites making them for a few hours at a time, yours and many others. We have corrected its rules and lifted all those blocks, so your server should reach hikashop.com again and your updates should go through.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 3 days ago | ## [ Statistics ](/forum/statistics) - - Total Messages: **358914** - Total Sections: **4** - Today Open: **6** - Today Total Answer: **19** - Total Subjects: **66516** - Total Categories: **53** - Yesterday Open: **5** - Yesterday Total Answer: **12** - Total Users: **59357** - Latest Member: **[ala.arfaoui](/forum/user/84535-ala-arfaoui "View ala.arfaoui's Profile")** [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.080 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)