General

The following provides mandatory data concerning the Provider of this Website, obligations with regard to data protection, as well as other important legal references involving the Website http://www.hikashop.com as required by law.

Provider identification

The Provider of this Website within the legal meaning of the term is the registered company HIKARI SOFTWARE (hereinafter “Hikashop”):

A French SARL Unipersonnelle (Limited Liability Company), having a capital of 2.000 Euros, registered at the Lyon Trade and Companies Register under number 508 858 982, located at 110, Avenue Barthélémy Buyer 69009 LYON – FRANCE.

Intra-community VAT number: FR 76 508 858 982.

Responsible for content: M. Nicolas CLAVERIE, Director of Publication
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Website is hosted by:

“OVH” SAS, having a capital of 10.069.020 €, registered at the Lille Trade and Companies Register under number 424 761 419, located at 2, Rue Kellermann - 59100 Roubaix - France

Intra-community VAT number: FR 22 424 761 419.

CNIL statement (Right of access, rectification, deletion of the personal data)

Pursuant to the amended Law No. 78-17 on IT and Privacy of January 6th 1978 and its application decrees, you have a right to access, modify, correct or delete any personal information which concerns you.

These rights can be exercised, at any time, electronically or by mail to the following addresses:

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Hikashop - “Service Réclamation Données Personnelles” - 110, Avenue Barthélémy BUYER - 69009 LYON – FRANCE.

Data Transmission

We collect personal data when you provide it to us, through registration, completion of forms or e- mails, as part of an order for services, inquiries or requests or other situations in which you have chosen to provide information to us.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • your website URL and website IP
What we do with the information we gather

Your data shall be processed for the purposes of realization of any agreement, between you and Hikashop, fulfilling a request from you for information or advice, meeting statutory or other legal requirements, providing an optimal service and sending you information about our company and our (new) services, which suit your interest.

Indeed, we require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customize the website according to your interests.

Your personal data will only be transmitted to government organizations and authorities in legally required cases and/or for prosecution in the event of attacks on our network infrastructure. Your personal data are not provided to third parties for any other purpose.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Newsletter

If you would like to take advantage of a personalized service or to register for a newsletter service, the required personal data are stored. As a rule this includes your e-mail address, first name and surname. Your data are used only in order to provide you with the desired information to your satisfaction and in order to respond to any inquiries. Your personal data will be deleted after you cancel your registration. If you wish to cancel your subscription to a newsletter, you can either send us an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it., or carry out cancellation by using the respective link at the end of the newsletter.

Right to information

If you have questions concerning our privacy protection policy or how your personal data is processed, please feel free to contact our Privacy Protection representative.

Hikashop
Data Protection Department
110, Avenue Barthélémy BUYER - 69009 LYON – FRANCE.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Upon request, you will promptly be informed - in writing and pursuant to applicable legislation - which of your personal data, if any, was collected during your visits.

No Warranties and Disclaimer

Hikashop will use reasonable efforts to provide up-to- date and accurate information on and via this Website whether in nature of data, recommendations, services or otherwise (“Information”);
HIKASHOP EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE ACCURACY, CURRENCY, COMPLETENESS AND/OR THE MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE OF (INCLUDING BUT NOT LIMITED TO) ANY INFORMATION CONTAINED ON OR PROVIDED VIA THIS WEBSITE AND/OR ANY SERVICE DESCRIBED OR PROMOTED ON THIS WEBSITE, INCLUDING WARRANTIES WITH RESPECT TO INFRINGEMENT OF ANY PATENT, COPYRIGHT, OR OTHER RIGHTS OF THIRD PARTIES.

Liability

Hikashop shall not be liable for any damages or injury of any kind resulting from your access to, or inability to access, this Website, nor from your reliance on any Information provided on or via this Website, including but not limited to viruses that may infect your computer equipment, software or data, unless such damage is the result of any willful misconduct or from negligence on the part of Hikashop. Hikashop shall further not be liable for damages resulting from the use of electronic means of communication, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

Links to third party websites

Some of our web pages may contain links to third party websites. Please note that we are not responsible for the privacy policies, content, or practices of such other websites or their owners or operators.

Intellectual Property

This Website is under the jurisdiction of French law, international copyright and intellectual property protection.

Hikashop, or the relevant owner, retains all rights (including copyrights, trademarks as well as any other intellectual property right) in relation to all information provided on or via this Website (including all texts, graphics and logos). You may not copy, download, publish, distribute or reproduce any of the information contained on this web site in any form without the prior written consent of Hikashop or the appropriate consent of the owner. However, you may print out and/or download information contained on this Website for your own personal use.

Unless otherwise indicated, all the trademarks displayed on this Website are owned by or have been licensed to Hikashop. Nothing on this Website should be construed as granting any license or right in or to any trademark, patent or any other intellectual property right of Hikashop.

Permission in writing from Hikashop is required for any other use of intellectual property contained in this Website and all information provided on or via this Website and any misuse of its contents is strictly prohibited.

Copyright

Copyright © Hikashop. 2016. All rights reserved. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this Website are owned by Hikashop or are included with permission of the relevant owner.

Cookies policy

• What is a cookie?

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files. When a server uses a web browser to read cookies they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to You.

• Why do we use cookies?

Hikashop uses cookies to learn more about the way You interact with our content and help us to improve your experience when visiting our Website. Cookies remember the type of browser You use and which additional browser software you have installed. Some of the cookies Hikashop uses are session cookies and only last until You close your browser, others are persistent cookies which are stored on your computer for longer.

• How do I reject and delete cookies?

Hikashop will not use cookies to collect personally identifiable information about You. However, should you wish to do so, You can choose to reject or block the cookies set by us by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if You do not wish cookies to be used You may need to actively delete or block the cookies. You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally. Note, however, that if You reject the use of cookies You will still be able to visit our website but some of the functions may not work correctly.