Invalid Coupon Messages?

  • Posts: 26
  • Thank you received: 1
  • Hikashop Business
3 weeks 17 hours ago #310338

I'd just like to ask how we can display a message on the Coupon section of the Checkout page whenever an invalid coupon code is entered (e.g. when the coupon code has already been used or when the promo has already expired).

Please Log in or Create an account to join the conversation.

  • Posts: 66849
  • Thank you received: 9881
  • MODERATOR
3 weeks 10 hours ago #310348

Hi,

There are already such messages displayed.
If you don't see them, please provide a screenshot of the settings of a coupon which doesn't display an error message and provide a link to your shop and instructions to reproduce the issue.

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 1
  • Hikashop Business
2 weeks 5 days ago #310407

Here's the screenshot of the Coupon setting:



It's supposed to be applicable for non-discounted items only.
During checkout, the coupon is properly applied (meaning, it's not being applied to already discounted items); however,there's no message displayed in the Coupon section of the checkout that properly displays this message.

The website is: www.vionicshoes.com.phwww.vionicshoes.com.ph

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 66849
  • Thank you received: 9881
  • MODERATOR
2 weeks 4 days ago #310437

Hi,

Ah yes, the error messages are only there for when the coupon is invalid.
In such case, the coupon is valid, and even if you only have discounted products in the cart, the coupon is still valid, its value is just 0.

The cases you mentioned in your first message

(e.g. when the coupon code has already been used or when the promo has already expired)

should however display an error message.

Please Log in or Create an account to join the conversation.

Time to create page: 0.068 seconds
Powered by Kunena Forum