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Contact us for information

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14 years 8 months ago #36858 by Nello
Contact us for information was created by Nello
Hello Nicolas,

in the email I get when someone sends a "Contact us for information" email, there is no reference to the product. How can I add?

For Example

www.hidesign.it/it/smart-design/product/...913/radio-cubo-ts522

www.hidesign.it/it/smart-design/product/contact/cid-2913

Thank you!

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14 years 8 months ago - 14 years 8 months ago #36969 by nicolas
Replied by nicolas on topic Re: Contact us for information
Hi,

The name of the product is in the subject of the email.

Isn't that the case on your website ?
Last edit: 14 years 8 months ago by nicolas.

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14 years 8 months ago #36971 by Nello
Replied by Nello on topic Re: Contact us for information
The subject of the email is

A contact request has been made for the product '%s'

or simply

A contact request has been made

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14 years 8 months ago #36975 by nicolas
Replied by nicolas on topic Re: Contact us for information
I think that the problem comes from the fact that you have variants without names for your products.

Could you replace the line:
$product = $class->get((int)$element->product_parent_id);

by:
$variant = $class->get((int)$element->product_parent_id);
if(!empty($variant->product_name)){
$product = $variant;
}

in the file components/com_hikashop/controllers/product.php and try again ?

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14 years 8 months ago #36976 by Nello
Replied by Nello on topic Re: Contact us for information
Yes I think too. Infact I note that it works only if the product have no variants...

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14 years 8 months ago #36979 by Nello
Replied by Nello on topic Re: Contact us for information
Now I get

A contact request has been made for the product ''

www.hidesign.it/test/it/catalogo/product...id-3217/around-clock

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14 years 8 months ago #36987 by Nello
Replied by Nello on topic Re: Contact us for information
Doesn't works!

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14 years 8 months ago - 14 years 8 months ago #37104 by nicolas
Replied by nicolas on topic Re: Contact us for information
Could you try to replace the whole block of code with that:
Code:
if(!empty($element->product_id)){ $class = hikashop_get('class.product'); $product = $class->get((int)$element->product_id); if(!empty($product)){ if($product->product_type=='variant'){ $parentProduct = $class->get((int)$product->product_parent_id); $class->checkVariant($product,$parentProduct); } if(!empty($product->product_name)){ $subject = JText::sprintf('CONTACT_REQUEST_FOR_PRODUCT',strip_tags($product->product_name)); } } }
Last edit: 14 years 8 months ago by nicolas.

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14 years 8 months ago #37197 by Nello
Replied by Nello on topic Re: Contact us for information
Thank you so much Nicolas,

now works but I get the name of products without variants

A contact request has been made for the product 'Chair one: '


www.hidesign.it/test/it/catalogo/product...w/cid-3145/chair-one

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14 years 8 months ago #37328 by nicolas
Replied by nicolas on topic Re: Contact us for information
You should add the code:
$db =& JFactory::getDBO();
$db->setQuery('SELECT * FROM '.hikashop_table('variant').' AS a LEFT JOIN '.hikashop_table('characteristic') .' AS b ON a.variant_characteristic_id=b.characteristic_id WHERE a.variant_product_id='.(int)$element->product_id.' ORDER BY a.ordering');
$product->characteristics = $db->loadObjectList();


before the code:
$parentProduct = $class->get((int)$product->product_parent_id);
$class->checkVariant($product,$parentProduct);

That should allow the system to add the characteristic values to the name of the products.
The following user(s) said Thank You: Nello

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14 years 7 months ago #37414 by Nello
Replied by Nello on topic Re: Contact us for information
Perfect!

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14 years 7 months ago #37427 by protorob
Replied by protorob on topic Re: Contact us for information

Nello wrote: Perfect!


Che bel sito Nello, complimenti!
Mi rendo conto di quanto sul css devo ancora imparare...
The following user(s) said Thank You: Nello

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14 years 7 months ago #37432 by Nello
Replied by Nello on topic Re: Contact us for information
Grazie Protorob.
Serve solo un po' di applicazione... ;)

Poi con l'aiuto di Nicolas si riesce a fare praticamente tutto!!! ¦D

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14 years 7 months ago #37440 by woonydanny
Replied by woonydanny on topic Re: Contact us for information
I am assuming this will be added to the core extension so when the next update comes it will be included?

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14 years 7 months ago #37448 by nicolas
Replied by nicolas on topic Re: Contact us for information
Yes.

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14 years 7 months ago #39600 by woonydanny
Replied by woonydanny on topic Re: Contact us for information
Would actually be better to have in the body of the email sent to the admin:

Product: xxxx
Product Code: xxx
Size (eg whatever the Variant is): White
Colour (eg whatever the Variant is): Large

That way the subject of the email is not excessively long but there is still the information that the admin needs to know to know what product the enquirer is asking about. I need the product code included as the product names dont always make it easy to know what product it is.

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14 years 7 months ago #39770 by nicolas
Replied by nicolas on topic Re: Contact us for information
There is no option for that but it's noted.


We'll convert the email to an editable email like the others so that everyone can have it the way he wants.
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