Continue shopping

Hi, web development url amykandco.com/dev2/

In System > Configuration > Main > Cart, I have set the option "After a product is added to the cart = Stay and display popup notice".

In Firefox and Safari, when I click on "Add to cart" the page stays put (seems to blink or refresh quickly). No pop up appears on product page. On the category page, the pop up is displayed correctly.
In IE9 (with or without compatibility view) and Google Chrome, when I click on "Add to cart" I am directed to a blank page from either/both the product pages and/or the category pages.
In all cases, when I go to the checkout page, the products have been added to the cart correctly.

I re-installed Hikashop Essentials 2.1.2 just to be sure and the problem persists.

Thanks for any help.

Sorry for the late response. I have been very busy lately. It still doesn't work. There is a condition where it works but I am not able to reproduce it. In my case, Always stay on the same page is selected. Here's the link: twoseedsinapod.com/pea

Hi,

Thanks to give us a backend access to your website.

@joanne721: it doesn't work on the product listing or on the product page ?

It doesn't work on the product page.

Had you edited the view "checkout / notice" before the update ?

No, I haven't edited any of the views at any time.

I'm not sure if it could be related, but now my product thumbnail won't show up at checkout. In System > Configuration > Checkout > I have Show Image set to Yes but it only shows a link.

Hi,

Are you using the last version of Hikashop ? if not, can you update your Hikashop version ?

I'm using Hikashop Essentials 2.1.2 downloaded and installed 4/25/2013 -- just 5 days ago. Is there a more recent version?

Does anyone have an idea for this issue? It would be great if I could get it working.

Can you give us a backend and ftp access to debug ?

Yes, where should I send the information?

Sending it through a Private Message will be good .

ok. I sent a private message with the info you need.

Thanks!

Can we keep working on the site? Or should we wait for you to do your thing?

It seems to be working in Safari too! You're geniuses! Thank you so much.

I've run into another weird problem. The Continue Shopping pop up box works perfectly in FF, IE, Safari, and Chrome when I use the url amykandco.com/dev2 . But it won't work in any of the browsers if someone uses the address www.amykandco.com/dev2 . It works without the www in the address.

Do you have any idea why this might be the case?

Thanks.

It come maybe from the site path in the config, or a htaccess config problem.

Always stay on the same page option still doesn't work after updating the version to 2.1.3.