Registration does not work

  • Posts: 22
  • Thank you received: 0
11 years 10 months ago #55097

When a new user registers, send a link to activate. If you activate it, shows: "There is no such account in our database or the account has already been activated." :huh:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 10 months ago #55143

Hello,

Can you tell me if your Registration option is set to 'registration' in "Hikashop->System->Configuration->checkout" ?

Last edit: 11 years 10 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 10 months ago #55171

That's a problem from the first builds of 1.5.8. Download again HikaShop on our website, install it on yours and that will fix the problem.

The following user(s) said Thank You: Mohamed Thelji

Please Log in or Create an account to join the conversation.

  • Posts: 22
  • Thank you received: 0
11 years 10 months ago #55322

Can you tell me if your Registration option is set to 'registration' in "Hikashop->System->Configuration->checkout" ?

YES

That's a problem from the first builds of 1.5.8. Download again HikaShop on our website, install it on yours and that will fix the problem.

:S

Uninstall Hikashop and install new Hikashop?

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 10 months ago #55324

You don't need to uninstall. Just install the new package. You won't loose your products or your settings, but I still recommend that you do a backup before, just in case.

Please Log in or Create an account to join the conversation.

  • Posts: 22
  • Thank you received: 0
11 years 10 months ago #55326

Where is the new package?

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 10 months ago #55364

On our website.
If it's the Starter edition, you can download it on our download page.
Otherwise, you can download it via the menu Your account->Your subscriptions.

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
11 years 9 months ago #56526

hello,

i got the same problem but i have the latest stable version .
"there is no such account in our database or the account has already been activated."
how to fix it?please

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 9 months ago #56561

Please download again HikaShop from our website and install it again and that should fix the problem.

Please Log in or Create an account to join the conversation.

Time to create page: 0.091 seconds
Powered by Kunena Forum