Terms and conditions article is not appearing

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11 years 8 months ago #60795

Hi there!

I have followed your instructions as per your documentation on how to set up the Terms and Conditions as per below.

Terms and Conditions : You can select here an article which will be displayed for the terms and conditions of your checkout. Note that you also need to have the view "terms_" in the checkout workflow option above.

However, when I check out the Terms and Conditions do not come up at all. It goes straight to the Paypal site.

Could you kindly advise. I am using Joomla 2.5 version and I am a beginner for both Joomla and Hikashop. Thank you.

PCB

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11 years 8 months ago #60801

Hi,

Can you give us a link to your store ?
The "terms and condition" link is a classical popup link, the checkbox does not have any link or event.
It is possible that another html element (with a link) is displayed hover the checkbox and when you try to click on the checkbox, you click on that other html element.

With the link of your store we could give your more details.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 8 months ago #60852

Hi there,

The link is www.anarchia.co.uk
Log in : *****
PW : *****

Thanks for looking into it.

PCB

Last edit: 11 years 8 months ago by Jerome. Reason: (security) removing credentials

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11 years 8 months ago #60871

Hi,

I can't resolve the domain name.
I've got a DNS message saying that the domain does not exists.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 8 months ago #60901

I am so sorry - I spelt it wrongly!!

Please see attached the correct link www.anarquia.co.uk/

PCB

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11 years 8 months ago #60907

Hi,

I have added "Term and condition" in your checkout workflow.
I make some tests and I didn't see any problem while clicking the link or checking the box.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 8 months ago #60912

Thanks for you help.

PCB

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