Chracteristics are no translated in emails!

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11 years 10 months ago #54560

Hello!

I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.

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11 years 10 months ago #54705

Hi,

I've never heard of such problem.
Could you give more information ?
It's only in that email ? Not in other emails ? Not in the order details ? Not in the checkout ?

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11 years 10 months ago #54726

Characteristics not even translated on admin/product edit page.

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11 years 10 months ago #54768

On the back end that's normal. Could you answer to my questions?

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11 years 10 months ago #54881

nicolas wrote: On the back end that's normal. Could you answer to my questions?

Sorry, no. You need to contact with initiator of thread

But why you told that this is normal for admin part?

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11 years 10 months ago #54885

Hello, sorry for delay.

Characteristics ar translated in checkout and in product page, but not in emails. I use only order creation notification emails(both shop owner and customer) so I cant tell about others.

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11 years 10 months ago #54964

Sorry, I didn't see that it was someone else.

In administration, the translation system of Falang/Joomfish is not activated. It's only on the front end.
For some key things like the order statuses, HikaShop manually translate it in the backend, but not the rest.
For example, product names are not translated either on the products listing...

The order creation notification is only sent to the buyer. The admin get the order admin notification. Did you change something in the emails ? Maybe that would explain the problem...

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