the filter doesn't return the searching result

Hi Nicolas,

I've enabled the "submit on click" so it seems it's processing the searching when I select on the filter value. However it doesn't return any searching result.

Can you help me to see if I've done the right setting?

Here was what I did:
1).First I created a custom field called "product material", and set the check-box value as "bamboo"/"maple"/"engineered wood", table as "product",category as "product category".
2).In each product, I set the product material type for all of them by clicking the check-box value (which is "bamboo" for this test case).
3).Then I created the filter called "shop by material" and set the filter module for it, set the menu ID as the top menu ID( which is "shop online").

After all above is done, when I click the filter value , it doesn't return any searching result. Please advise what's the reason?

My web link: www.demetracabinetry.com/shop-vanities-online.html

Nicolas,

See attached screen shot,I select one of the value of each filter, it just returned all the category listings, not the products.

According to your documentation, I set the "sub elements filter" option of the associated module of the category listing menu to "all sub elements",but it seems still not working ... What's the reason?

Thank you!
Zoe

Nicolas,any progress of diagnosing this problem yet?

It still doesn't work.
Here is what I did:

Created a menu called "all product listing", associate category is "product category" (all categories), publish this menu, and then I link the filter module to the menu ID 130. When I select the filter value, it still doesn't return any product listing result. See my website link:
demetracabinetry.com/shop-vanities-online.html

I attached some screen shots, don't know what I did wrong.