500 Error

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11 years 4 months ago #81149

I have uploaded products to Hikashop. When I go to the front end and click on a product I get the following error. I can click add to cart and complete the checkout process. I am unsure what to do to fix this. Thanks in advance.

SQL=SELECT category_id FROM jos_hikashop_product_category WHERE product_id=1249 OR product_parent_id=1249 ORDER BY product_category_id ASC

Last edit: 11 years 4 months ago by LoveLEE143.

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11 years 4 months ago #81194

Hi,

Can you give us a link to your website, or a screenshot of the error ?
Have you enable the debug mode of Joomla ?

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11 years 4 months ago #81274

The website is Hernandez-Brothers.com. I have turned on debug mode and attached a screenshot.

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11 years 4 months ago #81337

Do you have the latest version from our website ?

This kind of errors without informations come from Joomla 3.0
Can you try to enter the sql request in your phpMyAdmin ? to see if any result is returned ?

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11 years 4 months ago #81504

Yes I have the latest version 2.0.0. Yes I am running Joomla 3.0. This is my first time using Hikashop or any shopping cart. I am not sure how to run the sql statement. I will do some research and try to figure out how.

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11 years 4 months ago #81507

Hi,

Nicolas submit a patch this morning and I think that you have the same problem.
I have update the package so, please redownload HikaShop 2.0

Regards and sorry for the inconvenient.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #81516

Everything works now thanks

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