wrong paths for images on checkout page

  • Posts: 12
  • Thank you received: 0
11 years 6 days ago #101799

Hi,

During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png


This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ .

I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist.

Thanks in advance for your help here.

Please Log in or Create an account to join the conversation.

  • Posts: 81622
  • Thank you received: 13084
  • MODERATOR
11 years 6 days ago #101828

Hi,

Please provide a screenshot of the images options of your hikashop configuration.

Please Log in or Create an account to join the conversation.

  • Posts: 12
  • Thank you received: 0
11 years 5 days ago #101858

Hello,

Hope this is what you are asking for
Thanks for the quick response:

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81622
  • Thank you received: 13084
  • MODERATOR
11 years 5 days ago #101864

You need to configure your "thumbnail width/height" options for the listing thumbnails.
And increase the "product page image width/height" options for the product page main image.

The following user(s) said Thank You: suvrat

Please Log in or Create an account to join the conversation.

  • Posts: 12
  • Thank you received: 0
11 years 5 days ago #101875

Nicolas,

Thank you MUCH !

Please Log in or Create an account to join the conversation.

Time to create page: 0.080 seconds
Powered by Kunena Forum