Having problems with recaptcha and SSL

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10 years 11 months ago #103500

My shop was working great all through configuration and testing.
Then I added SSL to my site, and now all of the reCaptcha are broken!
Even if I enter the correct response I keep getting "You failed the spam check. Please try again!"



I've been searching forums like crazy and can't find any solution.
Any ideas what to do?

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10 years 11 months ago #103505

Hi,

This is not a HikaShop page.
Even the ReCaptcha plugin used there is no HikaShop's.
I'm afraid that we won't be able to help you.

I would recommend you to contact the developers of that recaptcha plugin for help.

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10 years 11 months ago #103520

If it's not your plugin, then whose it it? This is the only site I have with HikaShop installed, and I do not find this plugin on any other site. I even have the standard Captcha-Recaptcha plugin that comes with Joomla disabled and still it is not working!


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10 years 11 months ago #103521

Hi,

As Nicolas said, the screenshot you gave is not an HikaShop page: it is the joomla user registration page.
The HikaShop ReCaptcha plugin only works on HikaShop pages so, if it is not an HikaShop page, it is not our ReCaptchat Plugin or it is not used as it should be.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #103522

Here is a screen shot of your registration page.
The cpatcha is not working there either.
I have verified the codes are correct.

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10 years 11 months ago #103523

Moreover, I have turned off Captcha in my global settings, and in the user options, and disabled the standard joomla blugin,and also changed the color in the HikaShop plugin to red. And this captcha plugin from hikashop IS being used on the Joomla registration page also, and it is not working.

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10 years 11 months ago #103708

Indeed it sounds like it is our plugin. It is however strange that you get that error message since there is not such error message in the plugin. You can open the code of the plugin and see for yourself, there is not such error message. Which is why I thought that you were using the Joomla ReCaptcha plugin or something else. Still, it is strange that you get this error message since it is not in our plugin.
Maybe it comes from another plugin on your website which interfers with ours. Would you have any other user/system/captcha plugin which could potentially produce that error ?
Does the error only happens with https ? Or do you also have the error with http at the moment ?
Do you confirm that the plugin is still working properly with http ?
If you disable the plugin, is the registration working properly ?
Do you have the same error on the registration form of HikaShop ?

Could you give a link to your joomla registration page so that we can see the issue as we don't have the problem on our end ?

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