Ohantom Customers

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12 years 2 weeks ago #47257

Hi Nicolas,

My site is getting lots of signups from non-existent customers - they have emails like This email address is being protected from spambots. You need JavaScript enabled to view it. - they are not validating their sign-up but it is annoying. Could this be an error with the system, a virus on the site or a virus on someone's computer that's targeting the site?

Thanks

Darren

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12 years 2 weeks ago #47300

Hi wonderwilson,

I don't think it's a system error.
Someone has certainly made a script to create accounts automatically.

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12 years 2 weeks ago #47302

Hi Xavier,

Would that be sitting on our server - a virus perhaps?

Darren

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12 years 2 weeks ago #47305

No, not necessarily.
Anyone can do this from his computer.

To avoid this, you can enable the captcha in joomla modules.
By this way, the automatic creation of account can't be realized.

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12 years 2 weeks ago #47365

Hi Xavier,

I can't seem to find this module - where is it located.

Regards

Darren

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12 years 2 weeks ago #47370

You can use that captcha plugin for example:
www.hikashop.com/en/support/documentatio...-with-recaptcha.html

Also, turning on the user account activation in the options of the joomla user manager can help.

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12 years 2 weeks ago #47525

Thanks

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