New users not automatically available in Hikashop

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11 years 9 months ago #59475

Hello,
We've got a small problem with our Hikashop where users register using Community Builder, however until they log in for the first time, they do not show in Hikashop.
Is there any way that we can run a scheduled task to sync the users who havent yet logged in?

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11 years 9 months ago #59545

Hi,

Why is that a problem that they don't show up in HikaShop until they login ?

If you want to resync the users, you can run that query:
INSERT IGNORE INTO `#__hikashop_user` (`user_email`,`user_cms_id`) SELECT `email`, `id` FROM `#__users`

Make sure that you replace #_ by your table prefix.

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11 years 9 months ago #59621

For most its not a problem, but probably just for us.

We use the website (& community builder) to manage our nightclub membership system, and we assigned them a pre-printed card once they have signed up.

We use the address stored in hikashop to send them their membership card, however if they dont exist in hikashop then it causes a problem when looking up their details.

Thanks for the info.

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