Order nr not completely visible in paypal + iDEAL

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12 years 1 month ago #42281

Hi,

When proceeding to the payment gateway (bot iDEAL and Paypal) I cannot see the order nummer correctly. Screendump contains an example of the info appearing on an iDeal payment option. As you can see the order says ?31 . The hikashop odernr however is B3J1 so it seems the order nr is not sent completely to the payment gateway?

Is there a way to quicly /easily fix this?

Thanks!

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12 years 1 month ago #42418

Hi,

Regarding iDeal I wouldn't be able to tell you as we didn't develop that payment plugin. You should contact the support of your iDeal payment plugin provider for that question.

For PayPal, indeed the invoice number passed on to PayPal is the order ID and not the order number so that when PayPal notifies HikaShop we can clearly identify the order as the id is always unique. The order number on the other end could happen to not be unique based on how you configure the "order number format" option of the configuration.

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12 years 1 month ago #42973

Thanks! that explains

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