Checkout

  • Posts: 63
  • Thank you received: 0
11 years 5 months ago #74784

Hi Guys
In the checkout flow, payment methods when you click on the word Paypal nothing happens see attached picture
Please help
Thanks
Linda

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 5 months ago #74792

Hi,

Could you give us a link to your website ?
I think that the label tag point to the a wrong name for the radio button.

Please Log in or Create an account to join the conversation.

  • Posts: 63
  • Thank you received: 0
11 years 5 months ago #74812

HI Xavier

Thank you for getting back to me so fast

The url to my website is www.londonchina.co.uk/

I have had to put a message "Once you have registered with us please click on the next button at the bottom of the page to pay by paypal"
by the side of the payment method paypal because when you click on the word paypal it doesn't take you through to anything

Hope you can help as i think its confusing for my customers

Thanks xx

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 5 months ago #74963

Hi,

Clicking on the paypal name, allow you to choose this payment method not be redirected to the paypal payment platform. Then you'll just have to click to next in order to complete your payment.
So I think that you're checkout is working "fine".

Last edit: 11 years 5 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 63
  • Thank you received: 0
11 years 5 months ago #74979

Hi Mohamed
If you take a look at this website www.nazarethgifts.co.uk they have managed to put a link on the word paypal which jumps you back up to the top of the page to create an account please can you tell me how they have done that

Thanks x

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 5 months ago #74990

Hi,

It don't jump back up to the top of the page, in HikaShop > Configuration > Checkout if you enable the option "Auto submit shipping and payment methods selection", then onClick on Paypal it will reload the page if the user is not logged in and display the registration form as on the website www.nazarethgifts.co.uk , and if everything is ok, when clicking on Paypal, the customer will be redirected to the next page.
(If you have only one step, he will be redirected to Paypal directly).

Please Log in or Create an account to join the conversation.

  • Posts: 63
  • Thank you received: 0
11 years 5 months ago #75002

Hi Xavier
"Auto submit shipping and payment methods selection is enabled but it is still not working
Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 5 months ago #75052

Disable the option "Auto select default shipping and payment methods".

If this option is activated, then paypal is checked and the other option can't work.
If you want that the two options work, you can edit the view "checkout / payment" and remove the code: && empty($checked) in the if condition:

if($this->config->get('auto_submit_methods',1) && empty($method->ask_cc) && empty($method->custom_html) && empty($checked))

Please Log in or Create an account to join the conversation.

Time to create page: 0.138 seconds
Powered by Kunena Forum