Layout Issus

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11 years 4 months ago #79132

I just started messing around with Hikashop.

I am getting some layout issues.
See this link:
www.bottlecrafters.com/store/product/3-g...ycled-glass-tumblers

1. There is too much white space to the left of the product images. The add to cart drops below image when I try to increase size of images. How can I tighten this up?
2. I see no option to comment. When I switch to tabular view, I see comment options, but no one can comment.


Any ideas?

Thanks

Last edit: 11 years 4 months ago by tgotch.

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11 years 4 months ago #79187

Hi,

For the layout issues, you can find some documentation on how to edit it here:
www.hikashop.com/en/support/documentation/faq.html#css

To enable the comments, you have an option in HikaShop > Configuration > Vote to activate it or not.

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11 years 4 months ago #79258

Thanks for the link. Some products display properly, and others are messed up.

How do I fix that?

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11 years 4 months ago #79269

Can you try to add this property in the css file:

.hikashop_product_left_part{
    clear: both !important;
}

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11 years 4 months ago #79291

I assume this is the frontend_default.css file I edit?

Last edit: 11 years 4 months ago by tgotch.

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11 years 4 months ago #79301

I edited the css file.

Now I have a few other issues:

1. {hikashop_social} appears randomly instead of the social icons. Sometimes I refresh, and it appears, or social buttons appear.
2. I have voting turned on, but stars do not show up.

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11 years 4 months ago #79328

Hi,

If you do not see stars but you saw a dropdown list instead, it means you have some javascript error in your page.
The [hikashop_social} tag is weird. Do you have some cache activated ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #79342

re: stars, I do not see any drop down. Just no stars, just shows the (0) rating:

e.g. - www.bottlecrafters.com/store/product/54-...s-three-olives-loopy

re: [hikashop_social} I do have cache enabled.

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11 years 4 months ago #79361

Hi,

The star problem come from your extension "jch_optimize".
The cache optimized file does not contains a right file url for the stars image.

Maybe the problem for the hikashop_social is link to this extension too.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #79368

OK, I disabled jch_optimize. I can see stars now, but when selecting stars for vote, I get "thanks for your vote" then no stars are updated, and {hikashop_social} appears again, and social buttons disappear...??

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11 years 4 months ago #79425

Hi,

Which version of HikaShop do you have ?
Because when voting, there is no errors, everything seems to be correct, except that there is no ctl + task + option set in the post.
It could be the reason.

Can you give us a FTP access ?

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11 years 4 months ago #80498

Hi,
I was checking to see if you had a chance to look into this.

Thanks

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