problem with carousel

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11 years 4 months ago #81431

:(
Hi i have a problem with the carousel.
Sometimes dont work fine ...
Please help me.

To see the error, attach 2 pictures one working fine and another working wrong.

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11 years 4 months ago #81581

Hi,

As I can see you seem to have solved your problem.

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11 years 4 months ago #81594

The problem is not solved. The problem is that sometimes carousel not work fine

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11 years 4 months ago #81615

Could you give us a screenshot of you carousel configuration ?

Are you displaying other modules sometimes or not ?
Is the problem occurring always on the same page ?

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11 years 4 months ago #81617

the carousel is only in the home page.
Yes, there are other modules on the same page.
Attach




screenshots of settings.

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11 years 4 months ago #81648

Each time I try I have no problem with the carousel.

Weren't you doing modifications on elements displayed in the main page when the problem occurred ?
You parameters seems to be ok.

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11 years 4 months ago #81650

if you refresh the home page several times you can see how the carousel crash

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11 years 4 months ago #81761

Hi,

I have see two times the problem by making several refreshs and the carousel does not really crash.
When I had the errors, a lot of images where "404 error" in the carousel. So I think that the missing images broke the carousel script.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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11 years 4 months ago #81898

Thanks.
I think that the problem is solved.
Filling the value of widht and height , the carousel works fine .
In my configuration the value heigh was empty.

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