Cart is Empty

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11 years 3 months ago #87279

When I Add to Cart, I get a page that says The Cart is Empty.

I'm a few hours in as a new HikaShop user.

I created some test products and successfully Added them to the Cart.

I didn't see how to remove those products from cart as a user so I removed the products as admin.

I'm not sure that is why, but now I can no longer add products to the cart. It says 'The Cart is Empty'.

It was working fine and now it's not. New products and/or old products that worked, now won't add to the cart.

any ideas?

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11 years 3 months ago #87309

Hi,

Please check that you do not have some cache activated.

www.hikashop.com/en/support/documentation/faq.html#cart

The cart is not working properly. Sometimes I see products of another user, or I don't see the product I just added or I have different things displayed in it on different pages. What's going on ?
That can happen when you have some cache activated in your website. You should:
Deactivate the cache option of the joomla configuration
Disable the system cache plugin of joomla via the plugins manager
Turn off the cache option of your template via the templates manager if such option is available in your template


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 11 years 3 months ago by Jerome.

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