Hi,
Seeing the number of results for the first filter (423) this can't be what is generating the problem. The mass action should only need a few dozen of MB maximum of memory, nowhere near the 1 GB limit.
So the error was generated by something else.
Do you have that error only once in the PHP error log ? Or several times ? What are the dates and times of the errors ? Recent ? Close or far appart in time ?
Do you have other mass actions ?
Could it be that someone regularly use the "export" button of the orders listing in the backend, without any filter and without selecting any order ? In that case, it would run a MySQL query loading all the data of all the orders at once, resulting in a similar issue.
It could also be a browser extension, or something between your browser and your server prefetching the export URL without you doing anything yourself :
- a CDN like cloudflare (
developers.cloudflare.com/speed/optimiza...ntent/prefetch-urls/
) or keyCDN (
www.keycdn.com/support/prefetching
). Some potentially useful information regarding cloudFlare:
serverfault.com/questions/1165854/503-re...h-requests-nginx-php
- a browser extension on your browser:
chromewebstore.google.com/detail/quickli...ibilpmekhgkbeg?hl=en
- a setting of chrome on your computer:
stackoverflow.com/questions/28020184/how...tch-in-google-chrome
- a prefetching joomla extension (
extensions.joomla.org/extension/page-speed-optimizer/
) which would run in the backend while it shouldn't ( not saying this one does, but if you have an extension like that on your website, that's a thing to check ).
A good way to check if it comes from something triggering unwanted exports of orders is to add the line:
exit;
after the line:
function export(){
in the file administrator/components/com_hikashop/controllers/order.php
This way, the "export" button of the orders listing won't do anything on your website.
If you don't have the problem anymore after this change, then it would confirm that it comes from something triggering unwanted exports of orders on your website backend.