Changing Main Tax Zone does not work

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11 years 10 months ago #53945

Hi.

I try to change the main tax zone in my configuration. Pressing the edit button right to the field I get to the selection list. After selecting "Switzerland" and pressing the "OK" button in the upper right corner to accept the selection I just see "204 Switzerland" in my browser window and that's it.

What am I doing wrong?

Best regards,
Juerg

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11 years 10 months ago #54008

Hi,

Maybe a javascript error. Could you try to donwload again Hikashop from our website and install it on your website on top of your existing version ?
If that still doesn't work, could you try with a different browser ?

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11 years 10 months ago #54034

Hi.

Thank you for your support. Unfortunately the two proposed actions didn't help. I have two joomla instances of the same version (1.5.26) and similar configurations. In one instance (the older one, which has been upgraded form former versions) the problem still exists. In the other, which I've installed recently, Hikashop was running fine. Do you have any idea which difference could lead to this behaviour?

Best regards,
Juerg

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11 years 10 months ago #54106

Which version of Hikashop are you using ?

Do you use the default back end template of Joomla ? If not, could you try to change to the default one ?

Also, could you look at the javascript error console of your browser while changing the main tax zone ? Do you get any error ? Especially once you click on OK in the popup ?

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11 years 10 months ago #54115

I'm using HikaShop 1.5.8.

Yes, I'm using the standard back end template "Khepri".

I get the following javascript errors:
[18:04:09.360] $ is not a function @ .../media/system/js/mootools.js:23
[18:04:09.707] $ is not a function @ .../main/administrator/templates/khepri/js/index.js:27
[18:07:38.001] $ is not a function @ .../main/media/system/js/mootools.js:25
[18:07:47.795] $ is not a function @ .../main/media/system/js/mootools.js:23
[18:07:54.052] $ is not a function @ .../main/media/system/js/mootools.js:23
[18:08:00.910] $ is not a function @ .../main/media/system/js/mootools.js:23
[18:12:12.140] $ is not a function @ .../main/media/system/js/mootools.js:23
[18:12:24.915] $ is not a function @ .../main/media/system/js/mootools.js:23

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11 years 10 months ago #54117

That means that you have a plugin which loads the jquery javascript library on your back end and it breaks the mootools library of joomla...
You could try to install and publish the jquery easy plugin to avoid that. Make sure that you enable it in the back end too.

The following user(s) said Thank You: j.buenzli

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11 years 10 months ago #54145

Hi Nicolas.

Thank you very much for your support. The installation of the plug-in helped!!!

Best regards,
Juerg

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