add tracking# in the order status

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3 months 3 weeks ago #358027

Hi,

The toggles on the listing are only the simplified ones.
Please edit the custom field as I said in my previous message.
On the edit form of the field, you'll see extra display settings in order to fine tune the display on the different areas.

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3 months 3 weeks ago #358030

Hi Nicholas,

Thank you for the quick response. I am sorry if I am misunderstanding.

The 4th screenshot from my previous post shows that within the "display" area of the custom field edit form I have all of the options set to "yes" including backend-listing.

That toggle is working to enable/disable the "Birth Month" custom field within the order list view. So, I am confident that I am editing the correct setting in the custom field edit view for "Tracking Number".

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3 months 3 weeks ago #358032

Hi,

That's my bad, I missed the last screenshot of your message somehow.
In that case, the field is actually displaying on the listing.
However, we introduced a while back the "columns" switcher on the top right corner of the listing, which allows you to activate and deactivate the display of each columns of listings in the backend. I can see on your screenshot that only 10 columns are displayed out of the 18 columns available. I suppose that your tracking number column is one of the deactivated columns in there.

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3 months 2 weeks ago #358076

Greetings,

...and now the oversight is mine. I have not changed any of the settings from the previous screenshots and the tracking ID is not showing in the switcher as an option.

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3 months 2 weeks ago #358077

Hi,

Then, you must be using an early build of HikaShop 5.0.2 or HikaShop 5.0.1 and you likely have this issue:
www.hikashop.com/support/forum/orders-ma...-fields-anymore.html

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3 months 2 weeks ago #358084

Reinstalling 5.0.2 over the top corrected the issue.

Thanks Nicholas!

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